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Greetings,
I need some assistance. I have an issue where I'm given multiple choices to log into a site that only has one option to login with.
My setup. I'm using the new Edge. I have a personal profile, a work profile, and a profile specifically for dynamics 365. This setup is identical (as far as I can tell) at home but the difference is on my d365 profile at work its continually asking me to use my work account or my d365 account while at home it knows I can only use the d365 account to log in.
Normally this isn't an issue, just choose the account you want and move on. However, in d365 its an issue. It seems as its trying to use my work account over my d365 account and therefore begins to continually prompt me to log in because my work account doesn't have the credentials to access d365. At home, where there is only one on the account choosing prompt, I do not get the issue of constant login prompts.
SO far I've uninstalled Edge via windows uninstaller and restarted. I've used revo uninstaller as well, with a reboot. I've cleared cookies and cache and I cannot get the duplicate account to stop popping up. I've removed the d365 account and re-added to no avail.
Removing the account from my windows email & accounts isn't an option. I know the setup will work as it works on my personal machine at home.
Please help!
On: https://login.microsoftonline.com/
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 68%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYZ%3C/text%3E%3C/svg%3E)
I think such work account belongs to an organization and can only be deleted in email & accounts. As you says email & accounts is not an option, you can sign out the profile as a workaround. When you sign out the profile, it will ask you to sign in like this. Then you can sign in with the account you want. Or you can try to remove the profile which having problem and made a new one to see if the issue still persists.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 82%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVD%3C/text%3E%3C/svg%3E)
To remove an account from Edge maybe that account should be removed from the PC. Navigate to Accounts in Settings and remove the additional accounts or the ones you would like to remove. Please check if this fixes your problem.
Hi Vignesh,
Thanks for this suggestion, however, I need multiple MS accounts on my machine.
These login options are cached somewhere because until you log in the first time with one they do not appear.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 26%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Straigth to the point perfect solution ... thanks a million Mr Sing
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
How to do this on Edge for Mac? It is not possible to login to the account I want to remove. This is utter ridiculousness from Microsoft!
I'm here to give them another shot following the exciting integration of AI with Bing in the edge browser, so I download it on my Mac, only to find an ex-partners email address popping up all over the place and there is no way to remove it!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 82%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
For me, the below steps worked:
Windows > Settings > Accounts > Access Work of School > Choose the Account you want to remove > Click "Disconnect".
