Cannot open OneNote

Question

I cannot open OneNote, the error message is: "We're sorry. OneNote is cleaning up from the last time it was open. Please wait."

Any ideas about this issue?

Answer 1

Hi,

What kind of device did you use to open the OneNote?

I suggest you try to clear the temp files cached in the folder below and see if there will be any improvement:

C:\users\%userprofile%\appdata\local\TEMP

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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