Microsoft Azure Storage Explorer update interrupted, and now will not run at all

Question

Azure Storage Explorer was installed on my machine for several years, and always worked fine.
I updated the software when prompted, and re-authenticated my access credentials many times.
All good.

Recently while an update was installing, I accidentially closed the process, and despite uninstalling and reinstalling (even re-downloading the installation) now Azure Storage explorer will not run anymore on this machine.

Seeing another answer in this forum, I went into Settings.Json file and added this line, but it was no help...
{
  "application.telemetry.userId": "a3abf801-a69f-xyxy-xyxy-xyxyxyaa86xx",
  "application.other.enableAppInsightDiskRetryCache": false
}


The on-screen message is 

-------------------------
Microsoft Azure Storage Explorer

Microsoft Azure Storage Explorer has stopped working
Windows can check online for a solution to the problem.

=> Check online for a solution and close the program
=> Close the program

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	StorageExplorer.exe
  Application Version:	1.29.2.0
  Application Timestamp:	63ed2870
  Fault Module Name:	StorageExplorer.exe
  Fault Module Version:	1.29.2.0
  Fault Module Timestamp:	63ed2870
  Exception Code:	80000003
  Exception Offset:	01512080
  OS Version:	6.3.9600.2.0.0.272.7
  Locale ID:	1033
  Additional Information 1:	f304
  Additional Information 2:	f304717eeed43189b7c0d7c053f4a949
  Additional Information 3:	de07
  Additional Information 4:	de075008503a364672d73c1d55c762a6
-------------------------

Geoffrey
London, UK

Answer 1

@Geoffrey Teabo Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

Adding additional information to @Sedat SALMAN response!

Based on your scenario I would recommend, please try the suggestion mentioned in this thread and let me know the status!Exception 0x80000003 when trying to start StorageExplorer.exe
You tried downgrading the version? You can find old releases here: https://github.com/microsoft/AzureStorageExplorer/releases

If you are still facing the same issue , try to open the tool from command line using --debug flag - it will show-up the logs in the same directory

https://learn.microsoft.com/en-us/azure/storage/common/storage-explorer-command-line-options

Please let us know if you have any further queries. I’m happy to assist you further.

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Answer 2

you can find some solutions to try in this link

https://learn.microsoft.com/en-us/troubleshoot/azure/azure-storage/storage-explorer-troubleshooting

https://stackoverflow.com/questions/71396396/why-does-azure-storage-explorer-keep-crashing

https://learn.microsoft.com/en-us/answers/questions/763814/azure-storage-explorer-crashes-instantly