Unable to schedule out of office

Question

Unable to schedule out of office

Marvin Frede 5

Unable to schedule Out of Office.

"We were not able to schedule out of office, try again by clicking Save"
There is no other error message / other information available.
See screenshot below.

User's image

I don't know what I am doing wrong or how to fix this.
My Team members were annoyed in the past, because I did not respond when in vacation because I could not schedule this.

3 answers

Your answer

Answer 1

JimmyYang-MSFT 58,646 Moderator

Hi @Marvin Frede

Are you using New Teams client or Classic?

Have you tried to change the time zone that I stated in the link?

Do you have the same issue in Teams web client?

If there is no issue in Teams web client, we firstly recommend you try to clear Teams client cache file to see if it can be fixed:

https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache#clear-the-cache-in-teams-for-windows

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Marvin Frede 5 Reputation points

2024-02-13T06:34:43.86+00:00

Are you using New Teams client or Classic?

The new client: Microsoft Teams (work or school), Version 23335.208.2601.834 (23335.208.2601.834) on macos 14.2.1

Have you tried to change the time zone that I stated in the link?

no, not yet. The link is for windows computers. This is my current setting:

Do you have the same issue in Teams web client?

No not the same, but another issue. (Or maybe it is the same issue but handled differently in the browser). In the browser I cannot save my settings, since the button is greyed out, even though I filled every field (see image below). What I did see in the browser though was that the selectable times which are in the past are greyed out. So in the browser my current time settings are detected correctly.
Marvin Frede 5 Reputation points

2024-02-13T06:39:23.2866667+00:00

.....
JimmyYang-MSFT 58,646 Reputation points Moderator

2024-02-19T09:49:57.0266667+00:00

@Marvin Frede If you choose to update your out of office details in Outlook, your changes will be reflected in Teams. You could try it. To learn how to turn on or off an Outlook out of office reply, see Send automatic out of office replies from Outlook.
Marvin Frede 5 Reputation points

2024-02-20T14:26:46.3833333+00:00

@JimmyYang-MSFT Sounds good!
How can I confirm that?
JimmyYang-MSFT 58,646 Reputation points Moderator

2024-02-27T06:49:41.96+00:00

Hi @Marvin Frede You could do a test like the following steps:

1)First, make sure the outlook account is the same as your Teams account.

2)Ensure your outlook client is the Classic or New Client. Then follow the above link's step to schedule out of office, you could choose the current date and focus the changes in your Teams client. For example, the current time is 2024/2/27 2:06PM, So we could set the start date is 2024/2/27 2:07PM.

3)Then login to Teams client to check your status.
JimmyYang-MSFT 58,646 Reputation points Moderator

2024-03-11T06:38:31.25+00:00

@Marvin Frede

It has been a while, how is everything going?

If you have any update about this issue, please feel free to post back.
Marvin Frede 5 Reputation points

2024-03-13T10:17:25.9633333+00:00

I was able to use outlook to schedule out of office, could not yet confirm that this was reflected in Teams.

Answer 2

Jurkin-Puton, Paulina 0

I do have the same problem and it is on teams app on laptop, web client and even on my mobile. Changing my time zone did not help at all. It's super frustrating as I cannot explain my absecenses any other way.

Jurkin-Puton, Paulina 0 Reputation points

2024-07-02T09:38:11.3266667+00:00

I did also reseted the app, deleted files from %appdata%\Microsoft\Teams and updated the windows version to the newest. Any more ideas?

Answer 3

Lili 0

Same here. Mobile and desktop apps are not working. Could you fix it? (looks like a typical Microsoft problem. )

"We were not able to schedule out of office, try again by clicking Save. "

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Unable to schedule out of office

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