How to fix product recognition custom model stuck on training?

Question

I'm following this tutorial: https://learn.microsoft.com/en-us/azure/ai-services/computer-vision/how-to/shelf-model-customization

The problem I'm having right now is that if I try to train a product recognition custom model with vision studio, it gets stuck on training. Even after a few days it won't stop 'training'. I tried it with the rest API but I don't know what to fill in for the modelKind: I've tried: 'ProductRecognitionModel' (since the tutorial says to use this), 'Product-Recognizer' (since that is the value vision studio gives when training this type of model) and those two options but with pascalcase and pascal snake case since those naming conventions are both used in the tutorial.

https://learn.microsoft.com/en-us/answers/questions/1654971/azure-vision-product-recognition-training-custom-m

This person had the same issue as me but in the answer it says it's fixed even though I'm still experiencing this problem.

My region is west europe.

Answer 1

Hi @Michiel Vlieger (student),

I'm glad to hear that your issue has been resolved. And thanks for sharing the solution, which might be beneficial to other community members reading this thread. Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to accept the answer.

Question: How to fix product recognition custom model stuck on training?

Answer: The problem is fixed itself! After training for 24 hours it succeeded.

If you encounter any issues in the future, don't hesitate to reach out to the community forum for assistance. Thank you.

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Do not forget to click Accept Answer and Yes for was this answer helpful.