Unable to sign in to Storage Explorer via Default Web Browser and Integrated Sign-in

Question

I have installed the latest version of the Storage Explorer but I am not able to sign in.

1- The Storage Explorer does not open a webpage for me to sign in when the Default Web Browser option is enabled. It just displays the window below:

2- I also tried the Integrated Sign-in option but it's stuck as shown below

Edit:

3- I also tried to attach a Storage account using connection string but it's stuck with "Adding new connection..."

Answer 1

Hello inaaa_iio,

Greetings! Welcome to Microsoft Q&A Platform.

I understand that you’re encountering an issue with signing in to Azure Storage Explorer and consider checking the below following factors to resolve the issue.

1. Check if you have the latest version 1.34 of Storage Explorer installed. Make sure that you have the latest version of Storage Explorer installed on your machine. You can download the latest version from here
2. Try clearing the cache in Storage Explorer. You can clear the cache by going to the Help menu and selecting "Clear Cache".
3. Check that you are using the correct credentials to sign in to Azure Storage Explorer. Make sure that you are using the same credentials that you use to sign in to the Azure portal.
4. Check that your Azure subscription is active and that you have the proper permissions to access it. You can do this by logging in to the Azure portal and checking the status of your subscription. Refer article

Additional information: This may happen due to permission issues as mentioned here- https://learn.microsoft.com/en-us/azure/storage/common/storage-explorer-troubleshooting?tabs=Windows#why-do-i-need-a-management-layer-role-to-see-my-resources-in-storage-explorer "To find your subscriptions and storage accounts, Storage Explorer also needs access to the management layer. If you don't have a role that grants any management layer permissions, Storage Explorer can't get the information it needs to connect to the data layer." There are several Azure built-in roles that can provide the permissions needed to use Storage Explorer- https://learn.microsoft.com/en-us/azure/storage/common/storage-explorer-troubleshooting?tabs=Windows#recommended-azure-built-in-roles You specifically may need the Reader role to list storage accounts- https://learn.microsoft.com/en-us/azure/storage/common/storage-explorer-troubleshooting?tabs=Windows#read-listget-storage-accounts-permissions-issue

For more information refer to this article: https://learn.microsoft.com/en-us/azure/vs-azure-tools-storage-manage-with-storage-explorer?tabs=windows, https://learn.microsoft.com/en-us/troubleshoot/azure/azure-storage/storage-explorer-troubleshooting?tabs=Windows#error-self-signed-certificate-in-certificate-chain-and-similar-errors

Sign in to Storage Explorer: https://learn.microsoft.com/en-us/azure/storage/common/storage-explorer-sign-in

Hope this answer helps! Please let us know if you have any further queries. I’m happy to assist you further.     

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Answer 2

These weird errors are inconceivable. I am experiencing the same issue described above and reinstalled twice (that implied having a tech from IT performing it for me as mine is a corporative laptop and we are not provided with administrator privileges).
The option "Try clearing the cache in Storage Explorer. You can clear the cache by going to the Help menu and selecting "Clear Cache"." is absurd as when you are not logged in you are unable to see any options in any menu (screen capture attached).
Work the math guys! Integrated access does not work properly (Teams/Office 365/Azure/MS Azure Storage Explorer/MSSQLMS/OneDrive/OneLake). Every single day I have issues with one or more of MS products.

Answer 3

I faced same issue, in my office laptop. The issue was solved by reinstalling the Storage Explorer client.

Answer 4

I have exactly same issue...