Based on the information provided, there could be several reasons why the system is not waking up after sleep. Here are some possible solutions to try:
- Check the power settings: Go to Settings > System > Power & sleep and make sure that the settings are configured correctly. Try changing the settings to see if that resolves the issue.
- Check the BIOS settings: Make sure that the BIOS is configured to allow the system to wake up from sleep. You can access the BIOS by restarting the computer and pressing the appropriate key (usually F2 or Delete) during startup.
- Check for driver updates: Make sure that all of the drivers for your system are up to date. You can check for updates in Device Manager.
- Disable fast startup: Fast startup is a feature in Windows that can cause issues with waking up from sleep. To disable it, go to Control Panel > Power Options > Choose what the power buttons do > Change settings that are currently unavailable > uncheck "Turn on fast startup".
If none of these solutions work, there may be a hardware issue with the system. In that case, it may be necessary to contact the manufacturer for support.
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