Windows Update Installation Error

Question

Command :-

ms-contact-support://smc-to-emerald/WindowsUpdateTroubleshooter

Installation Error;-

0x800705b4

Can someone help please. Windows Update will not update. The above Installation Error is shown.

Thank you.

Answer 1

Hi Allan,

Whatever Insider you are on use the following as its the quickest way of repairing.

Answer 2

Hi Alan Smith,

Welcome to the Microsoft Q&A!

I'm sorry to hear you're encountering the error with the Windows Update installation. The error code 0x800705b4 typically indicates a timeout error or that the service is not responding. This issue may be related to network issues, corrupted update components or conflicting third-party software. This is usually fixable by rechecking Internet, resetting update components or clearing cache.

But if none of that doesn't work, you can try out some other options below:

1 - Run Windows Update Troubleshooter & built-in repair

• Open Settings > Systems > Troubleshoot > Other troubleshooters
• Click Run next to Windows Update > Follow the prompts
• If the issue persists, try Fix problems using Windows Update by going to Settings > System > Recovery > Reinstall now

2 - Force-sync Insider updates with Command Prompt (Admin)

The error sometimes occurs when the update line gets stuck. You can try running the following prompt: usoclient StartInteractiveScan to see if it works.

3 - Reset the Insider Channel

• Go to Settings > Windows Update > Windows Insider Program.
• Click Stop getting preview builds > Restart.
• Re-enroll > Check for updates again.

4 - Clean the hidden components of Insider builds using PowerShell (Admin)

Stop-Service -Name "Windows Update" -Force
Remove-Item -Path "$env:windir\SoftwareDistribution\*" -Recurse -Force
Remove-Item -Path "$env:windir\System32\catroot2\*" -Recurse -Force
Start-Service -Name "Windows Update"

5 - Manually install the pending Insider update or trying In-place upgrade:

• Find your current build number by pressing Win + R > winver
• Getting the Windows 11 Installation Assistant
• Download the next Insider build from UUP Dump

  Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it. Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

If the issue persists, your Insider Preview build might be corrupted! Consider a repair install with in-place upgrade > Download Windows Insider Preview ISO

Let me know if you'd like help with the In-place upgrade or if the issue persists after trying these steps. Please understand that the first answer doesn't always solve the problem. In addition, this is an Insider program, so there's a chance this is a regression from the build itself and reporting it might help escalate the issue. Consider submitting feedback via the Feedback Hub (Win + F) to help Microsoft investigate further.

Warm Regards,

Lychee-MSFT | Microsoft Q&A Support Specialist

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Answer 3

Hi,

It's been a while and I'm writing to see if any of the suggestions above helped with your issue. Any update would be appreciated, even simple as marking an answer would let us know!

Lychee-MSFT | Microsoft Q&A Support Specialist

Answer 4

Hola, tengo un problema con mi PC nuevo, no me permite ejecutar la descarga de WhatsApp, me sale este error: 0X80070005. He ejecutado todas las recomendaciones que me han dado y sigue igual. Es un problema de Windows Update según me arroja el sistema. Pero ni con el solucionador he podido