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getting a Microsoft office error 772 .I have tried restarting my system but I have no success.
There is no support page available.
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 18%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
I have also the same error. Error code 772. New installation. How to resolve this?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 56.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Dear @Akash Joshi,
Thank you for posting your question in the Microsoft Q&A forum.
I need a few more details to accurately identify the cause and provide troubleshooting steps:
This is a new installation, or has Office been working fine and only recently shown the "Unlicensed" error?
Please send me a full screenshot of the Error 772 message you are currently seeing.
I noticed your device/account may be tagged with a "edu" identifier. Are you using a licensing account provided by a school or educational institution?
Please open any Office application (such as Word or Excel), go to File > Account (or Office Account), and provide a screenshot of the Product Information section.
In my research on this error, I found a shared observation that Error 772 often appears when Office is installed on a Windows Insider/Preview (testing) build. If you are currently using an Insider build, please consider switching to a stable version of Windows and attempt activation again. Error Code: 772 / Office Activation - Microsoft Q&A
Kindly provide me with the answers and information requested above. Based on that, I can quickly pinpoint the cause and guide you through the next steps.
Looking forward to your reply!
Dear @Akash Joshi,
I hope you’re doing well! When you have some free time, could you please help me answer the questions listed above?
There’s absolutely no rush - please respond whenever it’s convenient for you. I’m here and ready to support you whenever you need assistance. Your comfort and timing are important, so take all the time you need.
Thank you for your time, and I look forward to hearing from you whenever you’re ready.
Is this a new installation? Or is it an old one which has suddenly become unlicensed?
Which version of Office do you have? Which status is shown in your account at https://account.microsoft.com/services ?