MacOS FileVault

Celeste 90 Reputation points
2023-06-01T12:38:49.5133333+00:00

Hi all,

I'm testing FileVault for MacOS and encountered several error codes from different policies (on different devices and tenants). This one says -2016341107 and error code 0x87d1138d. My other friends reported their policy shows -2016341107 with error code 0x87d1138e.

I can't find anything online that can help me with the troubleshooting. Do you have any other suggestions? Maybe there are some prerequisites that I've missed?

Thank you.

Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
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Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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  1. Crystal-MSFT 49,426 Reputation points Microsoft Vendor
    2023-06-02T02:19:49.97+00:00

    @Celeste, Thanks for posting in Q&A. Before we deploy policy to the MacOS devices, please ensure FileVault is not turned on the device. If it is not on, then I suggest to open case to check in the logs in the background to see if we can get more finding.

    https://learn.microsoft.com/en-us/mem/get-support

    Thanks for your understanding.


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