Microsoft Office apps Not Opening.

harmony schmidt 5 Reputation points
2024-01-19T20:27:45.76+00:00

Every time I click to open one of Microsoft Office apps it won't open. No pop-up or message saying way just won't open. I previously opened it but not anymore. This is the second time this has happened to me.

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
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  1. Khyan Yan 0 Reputation points
    2024-06-21T13:56:21.62+00:00

    I can find error in eventvwr:

    日志名称:          Application
    来源:            Application Error
    日期:            2024/6/21 21:53:48
    事件 ID:         1000
    任务类别:          (100)
    级别:            错误
    关键字:           经典
    用户:            暂缺
    计算机:           DESKTOP-0U8LNJD
    描述:
    错误应用程序名称: EXCEL.EXE,版本: 16.0.17628.20164,时间戳: 0x6672142b
    错误模块名称: AppVIsvSubsystems64.dll,版本: 16.0.17804.43981,时间戳: 0x665fe11c
    异常代码: 0xc0000005
    错误偏移量: 0x00000000000b12ad
    错误进程 ID: 0x3e90
    错误应用程序启动时间: 0x01dac3e2708ca104
    错误应用程序路径: C:\Program Files\Microsoft Office\root\Office16\EXCEL.EXE
    错误模块路径: C:\Program Files\Microsoft Office\root\Office16\AppVIsvSubsystems64.dll
    报告 ID: 58d7464a-c895-4622-8e85-4fc049fd126d
    错误程序包全名: 
    错误程序包相对应用程序 ID: 
    事件 Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>100</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2024-06-21T13:53:48.5388128Z" />
        <EventRecordID>25713</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>Application</Channel>
        <Computer>DESKTOP-0U8LNJD</Computer>
        <Security />
      </System>
      <EventData>
        <Data>EXCEL.EXE</Data>
        <Data>16.0.17628.20164</Data>
        <Data>6672142b</Data>
        <Data>AppVIsvSubsystems64.dll</Data>
        <Data>16.0.17804.43981</Data>
        <Data>665fe11c</Data>
        <Data>c0000005</Data>
        <Data>00000000000b12ad</Data>
        <Data>3e90</Data>
        <Data>01dac3e2708ca104</Data>
        <Data>C:\Program Files\Microsoft Office\root\Office16\EXCEL.EXE</Data>
        <Data>C:\Program Files\Microsoft Office\root\Office16\AppVIsvSubsystems64.dll</Data>
        <Data>58d7464a-c895-4622-8e85-4fc049fd126d</Data>
        <Data>
        </Data>
        <Data>
        </Data>
      </EventData>
    </Event>
    

    Seems it's an error of AppVIsvSubsystems64.dll, but I can find no detail.


  2. Khyan Yan 0 Reputation points
    2024-06-21T14:00:44.3266667+00:00
    0 comments No comments

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