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Can't Open Word!

Joe Wood 0 Reputation points
2024-02-09T16:45:11.7833333+00:00

Folks, I can't open word, but I can open excel. With word, after I click to open it, I see it in the taskbar (see s shot), but it won't open the screen view. I tried updating thru excel but it says up to date. I did the online repair. Restarting doesn't help. It was working yesterday! What else can I try?? Excel shows version Pro Plus 2021 and I have win 11 1 word

Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Joe Wood 0 Reputation points
    2024-02-10T01:18:46.83+00:00

    OK I tried opening a file in safe mode and that worked! I hope someone can help!

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  2. Emi Zhang-MSFT 25,621 Reputation points Microsoft Vendor
    2024-02-12T07:06:56.9366667+00:00

    Hi,

    If you can open the Word document in safe mode, if it works fine in safe mode, please check the add-ins in your Word and disable them.

    Click File > Options > Add-Ins on the left side of the dialog. Then click the drop-down arrow at the bottom of the dialog box and select "COM Add-Ins" from the list, then click the GO button. What comes up is a list of COM-Add Ins that are loaded and running.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    If the response is helpful, please click "Accept Answer" and upvote it.

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