Why can't I download Visual Studio 2019?

Question

After I accept terms and conditions it says that I already have another version of it installed, even though I don't. How do I fix this?

Answer 1

Hi @Jack Spade ,

You can try to download and run this troubleshooter tool. Select "Uninstalling", check the list that the troubleshooter provides.

If the troubleshooter tool lists the previous version of Microsoft C and C++ (MSVC) runtime libraries, such as "Microsoft Visual C++ xxxx X64 Minimum Runtime – xx.xx.xxxxx", "Microsoft Visual C++ xxxx X64 Additional Runtime – xx.xx.xxxxx" and "Microsoft Visual C++ xxxx X64 Debug Runtime – xx.xx.xxxxx", try to select it and uninstall it.

Besides, have you tried to check the Control Panel? Can you confirm that the previous version of the Visual C++ Redistributable package wasn’t installed?

BTW, were you trying to install Visual Studio 2019, or trying to install Visual C++ Redistributable package?

Best Regards,

Tianyu

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