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Computing space requirement do not finish

Anonymous
2023-12-27T12:16:17+00:00

Hi everyone,

I have a pc (W11, ryzen 5 3600x, 64GB ram, Samsung SSD 980 PRO 1TB as drive C, Nvidia GTX 1080) and nas (asustor AS6706T and AS-604T); to be safe I moved all the default directories (documents, movies, images, music...) to a NAS driver (something like "d:(my account)\documents" for documents)... and I use Kaspersky as antivirus .

this is my environment; the problem: 90% of the time I try to install the software (today, 3D mark) I have to cross my fingers because the installation starts with "computing space requirement..." and I can wait for... days (?) but the app never finish this step (0% CPU, few MB of RAM).

It doesn't happen every time, so I can imagine there are different ways to do this step (MSoffice 2021, 2019, libreoffice, Steams games are normally installed), but for sure I have encountered problems with Adobe Cad and PDF software, today 3Dmark , plus some other software that I don't remember now because it is no longer installed. Something similar happens while I try to uninstall the software.

The question:

How to identify the problem if the software does not complete this step;
I'm pretty sure it's related to my change in the "document" directory, (if I remember correctly, resetting the directory and restarting the PC should work), but I don't want to change this "fççççççking" parameter every time I want to install software."

An answer is welcome, but in the meantime I'll start installing Linux on another disk... I'm a bit bored with the Windows environment, and I'll prepare the alternative.
Thank you
Marco

Windows for home | Windows 11 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-28T02:43:48+00:00

    Hello, odj64

    Welcome to the Microsoft Community.

    Hello, it looks like you have some advanced settings on the system，The issues on Advanced use  is out of reach of the response support community. It is more suitable for publishing on Microsoft Learn (English only), you can click on "Ask a question", there are experts who can provide more professional solutions in that place. 

    Here is a link to the forum where you can raise specific scenarios and share your idea to help solve the problem. 

    Microsoft supported products on Q&A | Microsoft Learn I won't be able to help you, but I'll leave that question open in case one of our amazing volunteers has ideas for you.

    Best wishes

    Bobhe | Microsoft Community Support Specialist

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