Error logging into Outlook Webmail

Anonymous
2023-06-27T12:50:49+00:00

The client was entering normally...

UTC Date: 2023-06-27T12:44:50.350Z
Client Id: 4BF792A3AA7344BEB22AC8C2275C6223
Session Id: 4f383011-2687-48be-9d20-11ac4702509e
Client Version: 20230616004.12
BootResult: fail
Back Filled Errors: None
err: System.TypeLoadException
esrc: StartupData
et: ServerError
estack: K@https://res-h3.public.cdn.office.net/owamail/20230616004.12/scripts/owa.mailindex.js:2:262381
p/<@https://res-h3.public.cdn.office.net/owamail/20230616004.12/scripts/owa.mailindex.js:2:261543

st: 500
ehk: X-OWA-Error
efe: SCZP152CA0001, DX0P273CA0052
ebe: SCZP152MB7666
ewsver: 15.20.6521.31
emsg: ErrorUnexpectedFailure
Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2023-06-27T17:46:23+00:00

    A couple of our users are having the same issue. Tried opening OWA in multiple browsers same issue. Can get to email via desktop outlook.

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  2. Anonymous
    2023-06-27T17:44:51+00:00

    I am having the same issue, in the app or browser.

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  3. Anonymous
    2023-06-27T17:19:34+00:00

    UTC Date: 2023-06-27T16:52:54.946Z Client Id: FF9C807641C6448C99941179A7450F7C Session Id: 3eb033f5-c1ce-4445-8c4a-c45b2fc33116 Client Version: 20230609005.14 BootResult: fail Back Filled Errors: None err: System.TypeLoadException esrc: StartupData et: ServerError estack: Error: 500 at Object.b [as createStatusErrorMessage] (https://res-h3.public.cdn.office.net/owamail/20230609005.14/scripts/owa.mailindex.js:2:265154) at https://res-h3.public.cdn.office.net/owamail/20230609005.14/scripts/owa.mailindex.js:2:264316 st: 500 ehk: X-OWA-Error efe: DM6PR07CA0099, PH8PR07CA0043 ebe: DS7PR07MB7798 ewsver: 15.20.6521.31 emsg: ErrorUnexpectedFailure

    I am having the same problem
    

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  4. Anonymous
    2023-06-27T14:04:51+00:00

    Hi Lucas Rafael Weberm

    Good day.

    Thank you for connecting with us on Microsoft community.

    I got one know issue information, please monitor below thread URL link for latest update. I will update below main thread when it will be in fixed or resorted status.

    Can someone help fix "Something went wrong" error for outlook? - Microsoft Community

    Thank you again for your kind cooperation and precious time.

    Sincerely,
    Darpan

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  5. NoOneCan 7,795 Reputation points Volunteer Moderator
    2023-06-27T13:57:06+00:00

    Does this issue happen with every users or specific user?

    Are you admin? If so, as an admin you may open a support ticket online via admin portal or contact phone support for further assistance. See: https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide#phone-support

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