Can't sign into Microsoft 365 Developer Program subscription

Question

Hi i am having trouble logging in to my Microsoft profile

it says the following : This username may be incorrect. Make sure that you typed it correctly. Otherwise, contact your admin.

i have just created this new profile and i can't sign in at all even on a new web browser i have attached a few screen grabs

Answer 1

Can you contact me in private message i have same problem?

Answer 2

Dear Davechetty01,

Thanks for your reply.

I noticed that we got many users reported the similar issue today. I'm afraid there is some backend issue for the developer platform. In this situation, would you please place your concern on our specific dedicated Microsoft Developer program community channel to get further possible information via the previous mentioned channel? The Microsoft Developer program community may have the permission to check from the backend and they may have the information if this is a backend issue.

At the same time, we have submitted the issue to the Microsoft Developer program and now are waiting for the response. We will let you know ASAP when we get any information.

Thanks for your time and your understanding would be highly appreciated.

Sincerely,

Sherry | Microsoft Community Moderator

Answer 3

i just created my account yesterday

i made a new outlook account than signed up via the developer site link as usual

Answer 4

Dear Davechetty01

Good day! Thank you for posting to Microsoft Community. We are happy to assist you.

According to your description, you created a new account in your Developer Program subscription and got error message when signing into this account: Developer Program subscription. (For your information security reasons, I masked private information in your thread to precent phishing/spoofing risks, please comprehend.)

For this issue, I might need to collect some more detailed information so that I can understand the scenario more clearly and investigate it. Kindly let me know:

1. Is the account created a common user (not the admin account you used to sign up the subscription) ？How long has the account been set up? It usually takes about several minutes or hours to set up the account, but sometimes the replication time can take longer up to 72 hours.
2. If the issue persists after waiting for longer, would you please use the admin account to recreate a user to check?

Meanwhile, generally we are mainly focusing Office 365 exchange online services related concern on this community channel, but Microsoft has specific community channel resources where our related most valuable professionals and community members can provide possible information for certain different support scope and resources or add-ins related concern for Office applications, would you mind to connect and place your concern on our specific dedicated Microsoft Developer program community channel to get further possible information from our related community members?

Here is URL link to place your concern: Office developer community

Also, you may need to contact Microsoft 365 Business billing support team via phone support option so that they can help you from the backend. They might need to change the verification method to you for security checks or verification.

Here is official document: Get support - Microsoft 365 admin | Microsoft Learn ( Find your country / region to get support).

While phone call, press "1" as business email user and press "2" as billing support. Our business support team may ask you some information for verification like account, phone number.

Thanks in advance for your understanding! Your patience and cooperation will be highly appreciated. Hope you all the best!

Sincerely,

Microsoft Community Moderator.