converting or merging local cloud users with active directory users

Question

Hello we setup a tenant with local user accounts and configured exchange online . These users also have existing user account in active directory (on-prem) - How can we enable Azure Ad connect / SSO between the two accounts? Is there a way to merge the two so they don't have to maintain two sets of credentials?
Please advise.

Answer 1

Hi @dirkdigs • Thank you for reaching out.

This can be done via Soft-match. Soft-match is used to match existing cloud users in Azure AD with on-premises users. As you have mentioned, there are cloud-only users with mailbox configured in Exchange Online, I would suggest you to do a soft-match using SMTP address as described here: How to use SMTP matching to match on-premises user accounts to Office 365 user accounts for directory synchronization

If you need to match on-premises AD accounts with existing accounts created in the cloud and you are not using Exchange Online, you can use UserPrincipalName soft match. Please refer to UserPrincipalName soft match for more details.

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