Sharepoint document library containing thousands of files just got deleted

Question

Hello,

The document library just started getting deleted and files started going into recycle bin. Simultaneously the files also started showing in the local recycle bin of the Windows endpoints for all users - This is surprising how come the deletion shows at both sides and for all user. Had some user deleted it by mistake in their endpoint, it should show in their Windows recyle bin and in sharepoint online recycle bin , but not in other users endpoints.

No I need to restore the data back into its original location but the PnP.sharepoint and powershell commands just dont work. Have used AI tools to get the powershell commands but at a dead end.

If anyone has faced this challenge and can help in some way, I would appreciate.

Thank you in advance

Answer 1

Hello Thu-D,

We have raised a ticket on MS support and awaiting help.

I will post if the issue gets resolved.

Answer 2

Hi Manish,

I hope you're doing well.

I just wanted to follow up regarding the SharePoint document library issue you mentioned on June 9. Has there been any update from Microsoft Support? We're keen to learn if a resolution has been found or if there's anything we can assist with on our end.

Looking forward to hearing from you.

Answer 3

Hi,

I'm just going back to see if my previous answer helped solve your problem. If you are still facing challenges or have updates, please feel free to respond.

If the solution worked for you, you can mark it as "Accepted Answer" to help others find it as well.

I appreciate you!

Best wishes

Thu-D - Microsoft Community Support Specialist

Answer 4

Dear customer, 

Thank you for raising your concern to Microsoft Support Community.   

In this case it may be beyond the support level of basic Sharepoint knowledge, for a better in sight of this issue I suggest you to try asking at Q&A, you could get more suggestions from the expert community :Microsoft Q&A | Microsoft Learn   

 I suggest you can raise a support ticket from Microsoft 365 admin center.    

For more details, please visit: Get support - Microsoft 365 admin | Microsoft Learn.    

I appreciate your patience and effort in seeking a solution.   

Best regards,  

Thu-D/Microsoft Community Support Specialist