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hi there, I am not receiving verification codes on outlook from TikTok. I am trying to reset my TikTok account with my associated email, but the verification code is not coming. how of I fix this?
Sending, receiving, and organizing email in Outlook.com
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I have been trying to recover my TikTok account and I forgot my password and also email and when I try to recover my account it says acode have send and when I check my Hotmail and email there is nothing I don't understand what is the problem
Generally, look in the Spam folder and see if you can find the e-mail there.
You have posted to a thread which is almost a year old, and it will be locked.
You may have more luck if you ask for assistance through Tiktok help & support.
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Thank you for posting your question in the Microsoft Q&A forum
I'm really sorry to hear you're having trouble receiving your TikTok verification code. That must be frustrating when you're just trying to regain access to your account.
Here are few steps you may try to help resolve your issue:
1.Check Outlook Junk Email Folder
-TikTok emails are often flagged as spam by Outlook's filters. You may search for @tiktok.com in your inbox and spam folders.
-If you find a TikTok email in the Junk folder, right click the email > Report > Not junk
-Add TikTok to Safe Sender: Click the Gear icon to open Settings > Mail > Junk mail > Add tiktok.com as a safe sender. This ensures future emails from TikTok bypass spam filters and go directly to your Inbox.
2.Double-check your email address, make sure there aren't any typos or spaces.
3.Make sure your email inbox has enough available space to receive new messages.
If you’ve already tried all the troubleshooting steps and you’re still not receiving verification emails, please contact TikTok support directly for further assistance.
I hope this helps.
If you have further concerns, please feel free to reach me out.
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Hi @Jacquelyn Alvarez
May I know if you have got any chance to check my answer? If you need further assistance, feel free to let me know.
If you found my response helpful, please consider marking it as an answer. It can help other community users in future to solve similar issues.
Thanks for your understanding.
Hi @Jacquelyn Alvarez
Is there any update from you?
If yes, please feel free to let us know.