Authentication Code

Question

Not receiving any code trying to reset my outlook email password need help

Answer 1

Hello @Jenna Mendonca,

I hope you’re doing well. I’m reaching out again to follow up on this issue, as we haven’t heard back from you since our previous message.

Have you had a chance to review the information we provided? If there’s anything unclear or if you need further assistance, I’m happy to help.

Looking forward to your update.

Wishing you a pleasant day!

Answer 2

Hello @Jenna Mendonca,

It has been a while and I am writing to see how things are going with this issue. Have you had a chance to check the replies provided? Any update would be appreciated. 

Please feel free to let me know if there’s anything I can assist you with. 

 

I look forward to hearing from you soon.

Wish you have a great day. 

Answer 3

Dear @Jenna Mendonca,

Thank you for reaching out to Microsoft Q&A forum. We are happy to assist you.

To better assist you, could you provide some additional details?  

• Was your account created using a personal email address like Gmail or Yahoo, or is it a business account associated with your organization?
• If it's a business account, may I ask whether you're an end user or the administrator of your Microsoft tenant?

If you need any further assistance, feel free to reach out. We're here to help. Thank you very much for your understanding and your cooperation.

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