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3 answers

Windows 11 deactivated after a CPU upgrade, and Microsoft’s "tech support" AI support tells me to buy another license

I’m honestly furious about this. I had a Windows 8 license years ago, upgraded to Windows 10 and then Windows 11 Pro, and stayed activated throughout. The digital license was linked to my Microsoft account. Recently, I replaced only the CPU. Same…

Windows for home | Windows 11 | Licensing and activation
asked 2026-10-11T20:03:21.1066667+00:00
Eugene K 80 Reputation points
commented 2026-10-12T21:27:58.86+00:00
Neil D 34,455 Reputation points Volunteer Moderator
1 answer

internal audio speakers do not work

how to turn on internal audio speakers and microphone

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-12T21:27:36.8833333+00:00
Howie Goodsite 0 Reputation points
answered 2026-10-12T21:27:56.3833333+00:00

AI answer

2 answers

Compromised Microsoft Account

My account was stolen when I accidentally provided someone with my verification code. Almost immediately I received a mail stating that my passkey was deleted. Ever since I could not log in, when I would enter my email I would get “we couldn’t find an…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-11T22:36:23.17+00:00
марк момот 5 Reputation points
commented 2026-10-12T21:27:53.2366667+00:00
марк момот 5 Reputation points
0 answers

Individual Windows developer account can't add tax and payout profiles to sell a paid app

I have an individual Windows developer account, registered in 2018 and signed in with the personal Microsoft account that created it. I'm submitting a paid app with a free trial to the Microsoft Store, and Partner Center says I need to update my tax and…

Microsoft Partner Center | Other
asked 2026-10-12T21:27:03.9466667+00:00
Edward Riggers 0 Reputation points
1 answer

Office 365 Account Switch

Hello, I signed up for the MS Office Business somehow when all I need is MS Personal. This is for personal use only and I do not need a domain name nor know how to get one or use it. How can I make this switch?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-12T21:19:02.8633333+00:00
Milan Parekh 0 Reputation points
answered 2026-10-12T21:26:59.0666667+00:00
Marcin Policht 110.2K Reputation points MVP Volunteer Moderator
1 answer

Personal Accouunt Hacked, need assistance

My primary/personal account was hacked, my Microsoft Account alias was @gmail.com. The personal alias has been changed to ph@krishifhlb.com or [*****@outlook.com]. I would like to get it back if possible. If not, then walk me through the steps of…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-12T20:09:36.4566667+00:00
Jonathan Cilley 0 Reputation points
commented 2026-10-12T21:26:06.96+00:00
Jonathan Cilley 0 Reputation points
1 answer

New phone locked out of microsoft

My old phone was factory reset. I could not restart and purchased new phone. Same number. I could not remember my password for one drive as I was logged in all the time. I usually authenticate through the app. I tried a password reset and kept selecting…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-12T20:17:24.51+00:00
Annie 0 Reputation points
edited an answer 2026-10-12T21:26:03.0133333+00:00
Annie 0 Reputation points
1 answer

Word documents reformatted in SharePoint

Recently had a user come to us complaining that their word documents had been reformatted and now are unusuable, e.g. tables split over two pages that previously only covered one, or other areas being pushed down and adding additional pages without any…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-10-12T20:59:00.5766667+00:00
Jacob 0 Reputation points
answered 2026-10-12T21:24:15.2866667+00:00
Chris-D 2,020 Reputation points Independent Advisor
0 answers

Can a notification-only bot handle Adaptive Card Universal Actions and a private account-linking prompt, or does this require a conversational bot?

Hi all, We have a Teams app whose bot is notification-only ("isNotificationOnly": true in the manifest). It only posts proactive Adaptive Card notifications into team channels; users never message it. We're adding action buttons to those cards…

Microsoft Teams | Development
Microsoft Teams | Development

Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs

5,082 questions
asked 2026-10-12T18:36:00.84+00:00
Edgar Aguilar 25 Reputation points
edited the question 2026-10-12T21:23:38.92+00:00
Edgar Aguilar 25 Reputation points
1 answer

When redeem Amazon gift card, it says "On the go" and the redeem button is grayed out

How to resolve the "On the go" issue on the Microsoft Edge web browser even I am not traveling outside of the country?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,528 questions
asked 2026-10-12T21:23:14.5433333+00:00
Justin Yeung 0 Reputation points
answered 2026-10-12T21:23:26.69+00:00

AI answer

1 answer

I don't want that annoying comment bubble on my document every time I highlight something. I am not keeping track of edits. also what's up with the blue arrow that comes on when I use caps lock? it's in the way of typing

I don't want that annoying comment bubble on my document every time I highlight something. I am not keeping track of edits. also what's up with the blue arrow that comes on when I use caps lock? it's in the way of typing

Windows for home | Windows 10 | Settings
asked 2026-10-12T20:43:13.88+00:00
Aimee Dickerson 0 Reputation points
answered 2026-10-12T21:23:25.1066667+00:00
EmilyS726 272.5K Reputation points Independent Advisor
1 answer

risolvere problema impossibile raggiungere questa pagina

Come risolvere l'errore, quando cerco di entrare in microsoft edge Impossibile raggiungere questa pagina Verificare se è presente un errore di digitazione in www.inps.it. DNS_PROBE_FINISHED_NXDOMAIN

Microsoft Edge | Website issues | Windows 11
asked 2026-10-12T20:40:46.02+00:00
giovanni pasqui 0 Reputation points
answered 2026-10-12T21:23:06.0933333+00:00
John Jefferson Doyon 89,715 Reputation points Independent Advisor
20 answers

why does the new copilot have a daily chat limit?

I've been using copilot for the past year and recently the copilot version changed and now i noticed a time limit for my chats which interferes with my daily and evening computer work not good as i was relying on copilot for my lab work . …

Microsoft Copilot | Other
asked 2026-09-08T04:14:58.55+00:00
john bryla 100 Reputation points
commented 2026-10-12T21:22:43.56+00:00
Benjamin Klaassen 0 Reputation points
2 answers

Artifact Signing organization validation: “You need permission” despite matching sign-in email

I’m completing Organization/Public identity validation for an Artifact Signing Basic account in North Europe, created October 8, 2026. The request is “In Progress”. I received the verification email at the primary address on the request. Opening its link…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,426 questions
asked 2026-10-09T22:26:36.0266667+00:00
Amit Tsur 5 Reputation points
answered 2026-10-12T21:21:18.8766667+00:00
Meha-MSFT 2,460 Reputation points Microsoft Employee Moderator
1 answer

How do I search for text within an email in Outlook?

I have an email open and want to search for text within that singular email. How do I do that? CTRL-F, which is "Find" everywhere else, including other Microsoft products such as Word, PowerPoint, and Excel, instead forwards the email. I've…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-12T21:08:25.8166667+00:00
J G 0 Reputation points
answered 2026-10-12T21:20:51.5866667+00:00
Jay1 Tran 1,710 Reputation points Independent Advisor
0 answers

Urgent AZ- Certification voucher restored by Pearson VUE but still expired – Unable to contact Microsoft Credentials Support

Hello Microsoft Certification Support Team, I need assistance with an issue involving my AZ-104: Microsoft Azure Administrator exam and an AI Skills Fest 2026 voucher. Background on October 8, 2026, I was scheduled to take my AZ-104 exam through Pearson…

Community Center | Not monitored
asked 2026-10-12T21:05:00.7433333+00:00
edited the question 2026-10-12T21:19:36.97+00:00
Erland Sommarskog 138K Reputation points MVP Volunteer Moderator
2 answers

How do I shrink Azure SQL database allocated space down to value closer to used space?

After archiving data, my Azure SQL database has 1.5 TB allocated space and 500GB used. How do I shrink the database save save on costs?

Azure SQL Database
asked 2026-10-12T18:45:17.62+00:00
Admin-Honors, Steven 0 Reputation points
answered 2026-10-12T21:18:43.87+00:00
Erland Sommarskog 138K Reputation points MVP Volunteer Moderator
2 answers

problem downloading pdf document

My PDF document failed to download after several attempts.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-02T23:42:03.4633333+00:00
Marie Stennett 0 Reputation points
commented 2026-10-12T21:18:19.1966667+00:00
PaulKimmel-5533 60 Reputation points
1 answer

Not able to finalize corporate Identity Validation in Artifact Signing: "You need permission"

Echoing the issue that other colleagues experience as well: We are not able to complete Identity Validation of our company within Artifact Signing: When clicking the verification link it redirects to credentials.microsoft.com/verify/noPermission with the…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,426 questions
asked 2026-10-11T14:13:53.4433333+00:00
Asparotech 0 Reputation points
answered 2026-10-12T21:17:50.0366667+00:00
Meha-MSFT 2,460 Reputation points Microsoft Employee Moderator
3 answers

File explorer window does not open

My File explorer window does not open. Only the thumbnails. I tried most of the remedies it still still doesn't work (resetting explorer, scannow, etc.)

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-10-10T17:31:19.72+00:00
Liotine, Matthew 0 Reputation points
commented 2026-10-12T21:15:30.0833333+00:00
Liotine, Matthew 0 Reputation points