Windows 11 deactivated after a CPU upgrade, and Microsoft’s "tech support" AI support tells me to buy another license
I’m honestly furious about this. I had a Windows 8 license years ago, upgraded to Windows 10 and then Windows 11 Pro, and stayed activated throughout. The digital license was linked to my Microsoft account. Recently, I replaced only the CPU. Same…
Windows for home | Windows 11 | Licensing and activation
internal audio speakers do not work
how to turn on internal audio speakers and microphone
Windows for home | Windows 11 | Devices and drivers
AI answer
Compromised Microsoft Account
My account was stolen when I accidentally provided someone with my verification code. Almost immediately I received a mail stating that my passkey was deleted. Ever since I could not log in, when I would enter my email I would get “we couldn’t find an…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Individual Windows developer account can't add tax and payout profiles to sell a paid app
I have an individual Windows developer account, registered in 2018 and signed in with the personal Microsoft account that created it. I'm submitting a paid app with a free trial to the Microsoft Store, and Partner Center says I need to update my tax and…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
Office 365 Account Switch
Hello, I signed up for the MS Office Business somehow when all I need is MS Personal. This is for personal use only and I do not need a domain name nor know how to get one or use it. How can I make this switch?
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Personal Accouunt Hacked, need assistance
My primary/personal account was hacked, my Microsoft Account alias was @gmail.com. The personal alias has been changed to ph@krishifhlb.com or [*****@outlook.com]. I would like to get it back if possible. If not, then walk me through the steps of…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
New phone locked out of microsoft
My old phone was factory reset. I could not restart and purchased new phone. Same number. I could not remember my password for one drive as I was logged in all the time. I usually authenticate through the app. I tried a password reset and kept selecting…
Windows for home | Windows 11 | Accounts, profiles, and login
Word documents reformatted in SharePoint
Recently had a user come to us complaining that their word documents had been reformatted and now are unusuable, e.g. tables split over two pages that previously only covered one, or other areas being pushed down and adding additional pages without any…
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
Can a notification-only bot handle Adaptive Card Universal Actions and a private account-linking prompt, or does this require a conversational bot?
Hi all, We have a Teams app whose bot is notification-only ("isNotificationOnly": true in the manifest). It only posts proactive Adaptive Card notifications into team channels; users never message it. We're adding action buttons to those cards…
Microsoft Teams | Development
Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs
When redeem Amazon gift card, it says "On the go" and the redeem button is grayed out
How to resolve the "On the go" issue on the Microsoft Edge web browser even I am not traveling outside of the country?
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
AI answer
I don't want that annoying comment bubble on my document every time I highlight something. I am not keeping track of edits. also what's up with the blue arrow that comes on when I use caps lock? it's in the way of typing
I don't want that annoying comment bubble on my document every time I highlight something. I am not keeping track of edits. also what's up with the blue arrow that comes on when I use caps lock? it's in the way of typing
Windows for home | Windows 10 | Settings
risolvere problema impossibile raggiungere questa pagina
Come risolvere l'errore, quando cerco di entrare in microsoft edge Impossibile raggiungere questa pagina Verificare se è presente un errore di digitazione in www.inps.it. DNS_PROBE_FINISHED_NXDOMAIN
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
why does the new copilot have a daily chat limit?
I've been using copilot for the past year and recently the copilot version changed and now i noticed a time limit for my chats which interferes with my daily and evening computer work not good as i was relying on copilot for my lab work . …
Microsoft Copilot | Other
Artifact Signing organization validation: “You need permission” despite matching sign-in email
I’m completing Organization/Public identity validation for an Artifact Signing Basic account in North Europe, created October 8, 2026. The request is “In Progress”. I received the verification email at the primary address on the request. Opening its link…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
How do I search for text within an email in Outlook?
I have an email open and want to search for text within that singular email. How do I do that? CTRL-F, which is "Find" everywhere else, including other Microsoft products such as Word, PowerPoint, and Excel, instead forwards the email. I've…
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
Urgent AZ- Certification voucher restored by Pearson VUE but still expired – Unable to contact Microsoft Credentials Support
Hello Microsoft Certification Support Team, I need assistance with an issue involving my AZ-104: Microsoft Azure Administrator exam and an AI Skills Fest 2026 voucher. Background on October 8, 2026, I was scheduled to take my AZ-104 exam through Pearson…
Community Center | Not monitored
Tag not monitored by Microsoft.
How do I shrink Azure SQL database allocated space down to value closer to used space?
After archiving data, my Azure SQL database has 1.5 TB allocated space and 500GB used. How do I shrink the database save save on costs?
Azure SQL Database
An Azure relational database service.
problem downloading pdf document
My PDF document failed to download after several attempts.
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
Not able to finalize corporate Identity Validation in Artifact Signing: "You need permission"
Echoing the issue that other colleagues experience as well: We are not able to complete Identity Validation of our company within Artifact Signing: When clicking the verification link it redirects to credentials.microsoft.com/verify/noPermission with the…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
File explorer window does not open
My File explorer window does not open. Only the thumbnails. I tried most of the remedies it still still doesn't work (resetting explorer, scannow, etc.)