Using Classic Outlook on Windows for personal email, calendar, and contact management
Hi Jack Shaw
Thanks for reaching out to Microsoft Q&A Forum. I understand that you are unable to delete groups in Outlook and you are seeing multiple groups that you did not personally create.
Please make sure you already tried the Q&A Assist steps under your thread. In addition, please try the following steps:
1, Try leaving the group instead of deleting it
- Select the group in Outlook
- On the ribbon, choose Leave Group
- Confirm and restart Outlook to see if it is removed from your view
2, Check the group from Outlook on the web
- Sign in to Outlook on the web
- Locate the group under Groups
- Select Group settings and check whether Leave group is available
3, Hide the group from your mailbox
- Open the group in Outlook
- Go to Group Settings
- Turn off the option to receive group conversations in your inbox
4, Check if the groups were added automatically
- Some Microsoft 365 Groups are added when you are included in shared plans, Teams, or collaborative services
- Leaving the related service may remove the group from Outlook
5, Restart Outlook in Safe Mode
- Close Outlook
- Press Windows key + R, type
outlook.exe /safe, and press Enter - Open it in Safe Mode and check whether the groups still appear
I truly hope this helps. Please feel free to let me know how it goes and thank you for your understanding.
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