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Tenant admin takeover

Adrian Goold 5 Reputation points
2026-03-25T21:57:38.8066667+00:00

I have opened a case to do a tenant admin takeover. It’s currently city with data protection team but they are not getting back to me and this is now creating a security risk of my business. How do I escalate this?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
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  1. Ruby-N 11,650 Reputation points Microsoft External Staff Moderator
    2026-03-25T23:13:02.7666667+00:00

    Dear @Adrian Goold,

    Thank you for reaching out regarding the issue with your support case.

    To ensure we resolve this securely, I have initiated a private message for your convenience and left a note there. At your earliest availability, please review that message so I can assist you more affectively.

    To access your private messages, sign in to the Q&A forum using the account you used to post your question. Then, navigate to the Private Messages section to view and respond.

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    Thank you for your attention to this matter. I look forward to your response.

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