Welcome Hallmark, Elizabeth,
I understand how frustrating it can be when your screen is sideways and you need a quick step‑by‑step fix.
To help identify the fastest resolution, please confirm the following:
- Are you able to open Settings using the keyboard?
- Is your mouse movement still usable or is it very difficult to control?
- What version of Windows are you using?
- Are you on a laptop, desktop, or using an external monitor?
- Do you know what graphics adapter you have (Intel, NVIDIA, AMD)?
In addition to Q&A Assist's suggested steps, please try these extra checks to move forward:
Option 1: Check if rotation lock is enabled (for tablets/laptops)
- Press Windows + A
- Turn off Rotation lock if enabled
Option 2: Boot into Safe Mode and adjust
- Press Windows + R
- Type
msconfigand press Enter - Go to Boot tab
- Enable Safe boot > Restart
- Fix orientation in Display settings
- Disable Safe boot after restart
I hope this information helps resolve your issue. If you have any further questions, please don’t hesitate to contact me again in this thread.
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