Desktop apps

Question

Win 11 desktop apps have a white page covering the app logo

Answer 1

That may be caused by a corrupt icon cache, try this fix.

Click the Start button, type cmd, and in the resulting list, right-click Command Prompt and select 'Run as administrator'.

Run this command and press Enter:

taskkill /f /im explorer.exe

Run this command and press Enter:

del /a /q "%localappdata%\IconCache.db"

Run this command and press Enter:

start explorer.exe

When the command completes, close Command Prompt and restart (not shut down) your PC.

Answer 2

The white page overlaying desktop app icons is a result of the new Office/Windows icon design, not a functional error. The icons now include larger white padding and smaller inner symbols, which can make them appear as if a white tile is covering the logo.

This behavior cannot be “fixed” through a setting; it is the current design choice. To influence changes:

1. Open the relevant Office or Windows app.
2. Use the in-app feedback channel (for example, Help > Feedback > Make a suggestion) to submit feedback about the icon appearance.
3. Before submitting, search existing feedback and upvote similar requests so they gain more visibility.

There is no supported way in Windows or Office to revert to older icon sets or remove the white background from these icons.

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References:

• How can I get Microsoft to fix the new Office icons? - Microsoft Q&A