Udate drivers

Question

I need to update drivers for Window 11 so I can use my two VIZTA monitors with my HP Elitebook 840 G6. Where can I find the drivers to update?

Answer 1

Welcome Julia Dorsey,

I understand how frustrating it can be when you would like to update drivers on Windows 11 so your HP EliteBook 840 G6 can work properly with two VIZTA monitors. 

To better understand your situation:   

• Are the monitors connected directly to the laptop, or through a docking station/USB-C adapter? 
• Do both monitors appear in Settings > System > Display, or is one monitor not detected? 

Building on the earlier suggestions, you might also consider the following options:    

Option 1: Check for optional driver updates  

• Open Settings > Windows Update > Advanced options > Optional updates. 
• Install any available driver updates 

Option 2: Update the graphics driver manually  

• Press Windows + X and select Device Manager 
• Expand Display adapters 
• Right-click the graphics adapter and select Update driver 
• Select Search automatically for drivers 

Option 3: Detect the monitors  

• Open Settings > System > Display 
• Scroll down and select Detect 

Option 4: Test monitor connections  

• Connect each monitor individually to confirm both are recognized. 
• Try different cables or ports if available. 

I hope the steps above help you deal with your issue.  

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Answer 2

The best source for drives is always the computer manufacturer.

https://support.hp.com/us-en/drivers/hp-elitebook-840-g6-notebook-pc/26609796