Inbox mail

Swarna Simpson 0 Reputation points
2026-08-29T12:19:07.8833333+00:00

Was hacked yesterday. Changed my password. Nothing in my inbox

Outlook | Web | Outlook.com | Email

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  1. Hornblower409 13,640 Reputation points
    2026-08-30T05:20:00.7966667+00:00

    @Swarna Simpson said

    Was hacked yesterday. Changed my password. Nothing in my inbox

    While they had control, the hackers could have done any number of things that would block or redirect any new emails to your account.

    See Step 3 in:
    https://support.microsoft.com/en-us/accounts-billing/manage/how-to-recover-a-hacked-or-compromised-microsoft-account

    Review the steps in this article for anything you have not already checked:
    https://learn.microsoft.com/en-us/answers/questions/5673258/help-my-email-has-been-hacked-i-need-to-clear-the

    Last resort, bring in Microsoft Support so they can examine your account on the server.

    • Logon to https://outlook.live.com/
    • From the main menu: Help -> ? Help
    • {This should open the Help side panel}
    • Search Help -> {Your problem} and press Enter
    • Still need help? [Yes]
    • If you get "We're here to help": Tell us your problem -> {Your problem, again} [Get Help]
    • [Sign In] {Use any Outlook/Microsoft account}
    • Choose a support option -> Chat with a support agent in your web browser

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