1,886 questions
1 answer
I'm experiencing an issue updating my Windows 11 Insider Preview build. When trying to update, I get a message saying the install couldn't be completed because the update service was shutting down.
I'm experiencing an issue updating my Windows 11 Insider Preview build. When trying to update, I get a message saying the install couldn't be completed because the update service was shutting down. I tried running the Windows Update troubleshooter, but…
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-08-30T04:21:28.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 28.000000000000004%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Subhajit Das
0
Reputation points
edited the question 2026-08-30T06:00:26.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
21,995
Reputation points
Volunteer Moderator
4 answers
No redeem option available WHY?
Its been a year there is no redeem option coming, no gift card option available, no options, forced to use gaming coins which noone uses, why other option removed? why there is limited with no gif cards?
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,202 questions
asked 2026-08-30T05:19:24.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 28.000000000000004%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
deepak
0
Reputation points
answered 2026-08-30T06:00:04.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
10,795
Reputation points
Independent Advisor
2 answers
outlook.com will not forward emails
I am trying to forward my outlook.com email to another service. I have gone through the setup process, rechecked to make sure it was still shown the way I set it up and it is. I have no outstanding security issues as one recommendation that was…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,365 questions
asked 2026-08-29T14:20:42.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 57.00000000000001%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Greg Allshouse
0
Reputation points
answered 2026-08-30T05:57:13.08+00:00
Hornblower409
13,640
Reputation points
2 answers
Windows Insider program but will not upgrade to 24H2?!
Hi, I have a laptop, HP Pavillion, with an AMD Ryzen 7 5800H with Radeon Graphics, 3201 MHz, 8 core('s), 16 threads, GPU RTX 3050, 32GB laptop is just a couple of years old. Bios: AMI F.29, 24-9-2024 Windows Pro version: 10.0.22635 Build 22635 // 23H2…
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 57.99999999999999%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
2 answers
My Free ESU Subscription is Not Reactivating After a Clean Windows Reinstall
Dear Microsoft Support Team, I am writing to report an issue with my Extended Security Updates (ESU) subscription. I had an active and valid ESU subscription for my device. Approximately one month ago, I obtained this subscription through a special…
Windows for home | Windows 10 | Windows update
23,799 questions
asked 2025-08-19T11:58:10.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 57.00000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sherif Hamed
0
Reputation points
commented 2026-08-30T05:56:48.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 16%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
James Michael
0
Reputation points
0 answers
Outlook.com outbound mail blocked with 550 5.7.520 AS(4810)
My personal Outlook.com mailbox can receive mail and I can sign in normally, but outbound messages are rejected with: 550 5.7.520 Message blocked because it contains content identified as spam. AS(4810) On 28 August 2026, 55 messages were sent, including…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,310 questions
asked 2026-08-30T05:55:21.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 91%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIR%3C/text%3E%3C/svg%3E)
Isaak Rosenberg
0
Reputation points
asked 2026-08-30T05:55:21.74+00:00
Isaak Rosenberg
0
Reputation points
2 answers
Switching account to verify not working
It shows a blank page before returning back to “switch account to verify” page again. Can’t redeem rewards.
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,202 questions
asked 2026-08-30T05:16:43.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 0%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAY%3C/text%3E%3C/svg%3E)
Adelyn Yeo
0
Reputation points
answered 2026-08-30T05:55:13.9133333+00:00
GsN5034 - IA
75,680
Reputation points
Independent Advisor
2 answers
out of paper printer
when I try to print it keeps saying out of paper. it has paper
Windows for home | Windows 11 | Devices and drivers
24,174 questions
asked 2026-08-21T08:58:28.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 91%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
phyllis smith
0
Reputation points
commented 2026-08-30T05:52:31.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 73%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Rich Bell
0
Reputation points
2 answers
La actualización kb5094126 los leds teclas mute altavoces y micrófono no funcionan y el mute microfono no lo hace hp probook 470 g5 w11 25h2
La actualización kb5094126 los leds teclas mute altavoces y micrófono no funcionan y el mute micrófono no lo hace. HP probook 470 g5 w11 25h2 quite la actualización kb5094126 y volvió a funcionar pero ahora se han instalado estas y ya no funciona ni…
Windows for home | Windows 11 | Devices and drivers
24,174 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 86%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
1 answer
Windows 10 ESU trouble after repair install (system no longer gets updates)
Had to do a "repair install" on my Windows 10. No I have trouble getting the ESU updates. If I try to enroll in the ESU I get a message that my compter is allready registered for ESU. But the ESU status is not shown in "windows…
Windows for home | Windows 10 | Extended Security Update (ESU)
asked 2026-08-30T05:48:42.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 59%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELE%3C/text%3E%3C/svg%3E)
Lars-Erik Østerud
45
Reputation points
answered 2026-08-30T05:49:01.7+00:00
AI answer
1 answer
The Microsoft Helpline in South Africa does not work. Every subscription credit card you put in is invalid. So how do you fix this then.
Dear Microsoft Support Team, I am having difficulty renewing/paying for my Microsoft 365 subscription. I have tried several different valid debit/credit cards, but each time Microsoft tells me that the card is not valid or cannot be used for the…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,892 questions
asked 2026-08-28T10:49:43.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 47%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Cornelia Greyvensteyn
0
Reputation points
edited an answer 2026-08-30T05:47:42.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
9,930
Reputation points Microsoft External Staff
Moderator
1 answer
how do i recover my account of minecraft which has been hacked he changed all the username password
how do i recover my acccount of minecraft account which has been hacked and the hacker changed all the username password and now the upport says the accout does not exist i dont know what to do if you cant help im never using microsoft things
Windows for home | Windows 11 | Accounts, profiles, and login
9,922 questions
asked 2026-08-30T05:44:24.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 46%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVG%3C/text%3E%3C/svg%3E)
vishvesh gavade
0
Reputation points
answered 2026-08-30T05:44:41.3133333+00:00
AI answer
1 answer
Have a reoccurring charge on an Azure account I no longer have access to
I have a reoccurring credit card charge associated with an azure account that I no longer have access to because my MFA was on a phone that was wiped. Every single path I've tried to resolve it, requires me to login to the account first, which again I do…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,958 questions
asked 2026-08-15T23:05:58.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 35%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPW%3C/text%3E%3C/svg%3E)
Pirooz Wallace
0
Reputation points
commented 2026-08-30T05:44:19.4166667+00:00
Pirooz Wallace
0
Reputation points
1 answer
How to Add dialogue boxes to ribbon in Microsoft Word on MAC
I have a SAMS training project that requires me to use dialogue boxes in Word instead of the shortcuts on Mac but I can’t find where to unsimplify my ribbon. I have tried to find it under preferences and watched a tutorial but it won’t work. I need help
Microsoft 365 and Office | Word | For education | MacOS
Microsoft 365 and Office | Word | For education | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
1,379 questions
asked 2026-08-30T05:01:08.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 41%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
Avery Ferreira
0
Reputation points
answered 2026-08-30T05:42:06.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 89%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Liora
1,190
Reputation points
Independent Advisor
1 answer
Account has been security locked in 2014
Hiya guys, my old microsoft account has been security locked more than a decade ago, filling out the form back then with backed up data wasn't enough information for microsoft which makes no sense because i filled out 10 rows of contact people, about…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,256 questions
asked 2026-08-29T14:17:28.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 36%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sahin
0
Reputation points
answered 2026-08-30T05:41:21.5833333+00:00
Hornblower409
13,640
Reputation points
0 answers
Duplicate “Simple queries” and “Complex queries” sections in the Capabilities subsection
Module: Perform basic administrative tasks for Microsoft 365 Copilot agents Unit: Test and edit your agents Section: Test your agent → Capabilities There appears to be a content duplication/structuring issue in the Capabilities subsection of the Test…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,649 questions
asked 2026-08-30T05:39:08.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 88%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Simran Sharma
20
Reputation points
asked 2026-08-30T05:39:08.47+00:00
Simran Sharma
20
Reputation points
0 answers
Online recovery of VM is Failing
We are currently attempting to restore the virtual machine (TESTVM) from an Azure Online Recovery Point using Microsoft Azure Backup Server (MABS). During this process, we evaluated all three available recovery methods and encountered the following…
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,802 questions
asked 2026-08-29T12:57:46.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 55.00000000000001%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
kartik Sarsawat
0
Reputation points
commented 2026-08-30T05:39:06.66+00:00
kartik Sarsawat
0
Reputation points
1 answer
My account was hacked and they changed my gmail so when i try to sign in it says there is no account with my gmail
more than likely my account isnt recoverable, but i might as well try
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,256 questions
asked 2026-08-30T05:05:44.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 0%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZQ%3C/text%3E%3C/svg%3E)
Zach Quack
0
Reputation points
answered 2026-08-30T05:38:49.01+00:00
DaveM121
923.6K
Reputation points
Independent Advisor
2 answers
How to recover account when the account recovery form keeps telling me this account does not exist
I may or may not have been hacked and i can not log into my microsoft account that i used my gmail for. When i try to log into and put my gmail there’s an issue because it says this account doesn’t exist. I kept trying to change my password or recover my…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,256 questions
asked 2026-08-29T13:34:24.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 40%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Amirlan Batjargal
0
Reputation points
answered 2026-08-30T05:37:19.61+00:00
Hornblower409
13,640
Reputation points
1 answer
Thunderbird can receive but not send email via smtp-mail.outlook.com
I recently created a NEW PERSONAL ACCOUNT in OUTLOOK.ES. The rest of the accounts are working correctly, but with this last one I'm unable to send emails from Thunderbird, returning ... "Login to server smtp-mail.outlookoom with username…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,310 questions
asked 2026-08-01T10:53:49.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 20%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
5
Reputation points
edited a comment 2026-08-30T05:29:57.59+00:00
Hornblower409
13,640
Reputation points