14,231 questions

Sort by: Updated
1 answer

Windows Search Box is not responding inside Azure Windows VM

I am able to successfully connect to the Azure VM through RDP and access the Windows desktop. The VM is generally responsive, and the Run dialog (Win + R) is working normally. However, when I click on or attempt to type/search anything in the Windows…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2026-08-30T04:29:27.63+00:00
Dinesh Kumar Mathiyarasan 0 Reputation points
answered 2026-08-30T04:29:42.91+00:00

AI answer

1 answer

I'm experiencing an issue updating my Windows 11 Insider Preview build. When trying to update, I get a message saying the install couldn't be completed because the update service was shutting down.

I'm experiencing an issue updating my Windows 11 Insider Preview build. When trying to update, I get a message saying the install couldn't be completed because the update service was shutting down. I tried running the Windows Update troubleshooter, but…

Windows for home | Windows 11 | Windows update
asked 2026-08-30T04:21:28.11+00:00
Subhajit Das 0 Reputation points
answered 2026-08-30T04:21:45.04+00:00

AI answer

1 answer

AdventureWorksLT' was disallowed by policy.

ERROR VIEW Resource 'AdventureWorksLT' was disallowed by policy. (Code: RequestDisallowedByPolicy, Policy(s): DP800-9V2 Policy link ; DP800-9V2

Azure Policy
Azure Policy

An Azure service that is used to implement corporate governance and standards at scale for Azure resources.

1,235 questions
asked 2026-08-30T03:59:06.4233333+00:00
User1-64567771 0 Reputation points
answered 2026-08-30T03:59:19.8833333+00:00

AI answer

1 answer

Unable to get into Edge

I have been told (by the AI help) that my Edge browser has been corrupted since the upgrade a few months ago, and I have not been able to use Edge nor re-download. Please help restore.

Microsoft Edge | Other | Windows 11
asked 2026-08-30T03:30:17.05+00:00
ek 0 Reputation points
commented 2026-08-30T03:56:10.9566667+00:00
SmoothGaming 5 Reputation points
1 answer

Trying to create new account

I'm trying to create a new account but it doesn't let me continue because it says the account username is already taken but it shows at the available options anyways

Outlook | Web | Outlook.com | Email
asked 2026-08-30T02:37:01.67+00:00
Axel Garcia 0 Reputation points
edited an answer 2026-08-30T02:40:26.8133333+00:00
Axel Garcia 0 Reputation points
1 answer

Cannot locate applications after install Microsoft Office 365

I purchase Microsoft Office 365 Order number 5305553908 have done the install however I cannot access word etc without being prompted for security. I search for apps however am unable to locate them. Can you please advise and also check if there is a…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-08-30T02:26:42.21+00:00
Bryan Brown 0 Reputation points
answered 2026-08-30T02:26:51.57+00:00

AI answer

1 answer

My word files won't save - they are just sitting there. saying they are saving. Co-pilot said turn off oneDrrive sync but I can't find it.

My word files won't save - they are just sitting there. saying they are saving. Co-pilot said turn off oneDrrive sync but I can't find it.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-30T01:36:05.98+00:00
Dianne Overton 0 Reputation points
answered 2026-08-30T01:36:18.1833333+00:00

AI answer

1 answer

Please explain and help me fix this error on mobile

I want to log into minecraft on mobile, and using my microsoft minecraft account. However,whenever i finish entering the verification code, i only get an error saying "something went wrong, please try again." With no solution. I've tried…

Windows for home | Other | Gaming
asked 2026-08-30T00:41:41.4233333+00:00
raf 0 Reputation points
answered 2026-08-30T00:41:58.4133333+00:00

AI answer

1 answer

Word, Excell won't save documents

On my MacBook air, I have a new problem. Word won't create a new document or save an existing one. Excel has the same problem.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-30T00:04:12.2733333+00:00
Rachel Eidbo 0 Reputation points
commented 2026-08-30T00:36:33.2133333+00:00
EmilyS726 260K Reputation points Independent Advisor
1 answer

New outlook app for Windows stops working after a few days on new surface laptop.

This is my second new Surface laptop where I have experienced the same thing. After a few days the new Outlook for Windows app stops working. When I go to start it, the screen flashes white and the app fails to start.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-08-29T23:56:11.9333333+00:00
Dominic Carr 0 Reputation points
answered 2026-08-29T23:56:23.45+00:00

AI answer

1 answer

I tried updating my Laptop is not working and also also I don't have a USB to update it, please how can it be updated

The problem is that whenever I update, it is not working. I have tried several times is still doesn't work, whether troubleshooter nor updating it on on windows is still dont allow and also I dont have the USB to update the version of it. Please, how can…

System Center Operations Manager
System Center Operations Manager

A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.

1,641 questions
asked 2026-08-29T23:27:18.12+00:00
Philip Nti Buckman 0 Reputation points
answered 2026-08-29T23:27:39.2566667+00:00

AI answer

1 answer

Question about outlook sign in

I’m locked out of an outlook account, I am logged in on my laptop but my phone needs an Authenticator app and the app is logged out of the account. Is there a way to verify my email my just sending a code to my email and I can verify on my laptop?

Microsoft Security | Microsoft Authenticator
asked 2026-08-29T23:13:38.95+00:00
landon 0 Reputation points
answered 2026-08-29T23:13:52.54+00:00

AI answer

1 answer

phone link broke, existing mobile device missing in settings>mobile device, add device button does nothing, phone link says it's unable to connect my devices, says to reset app in settings but app is missing in the apps section of windows settings

phone link broke existing mobile device missing in settings>mobile device add device button in the same setting page does nothing phone link says it's unable to connect my devices, says to reset app in settings but phone link is missing in the apps…

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-08-29T22:31:09.7133333+00:00
Dorian L 0 Reputation points
commented 2026-08-29T23:12:14.7133333+00:00
Sode Oh 0 Reputation points
1 answer

Different versions of Copilot

I am very confused on why my copilot app on my iPad differs so much from the website. The app and the website not only look completely different, but the features available are not even close to the same. On the app i can create notebooks and even open…

Microsoft Copilot | Other
asked 2026-08-29T22:45:12.5233333+00:00
Owen Alvine 0 Reputation points
answered 2026-08-29T22:45:34.4933333+00:00

AI answer

1 answer

I forgot my account password, and my phone number is the old one.

Hello Microsoft, I’m having a problem with the account ******@gmail.com. I forgot the password, and my phone number has changed, so I can't use the old number for verification. I contacted support about resetting the password, but they said there wasn't…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-29T22:14:26.67+00:00
answered 2026-08-29T22:14:40.97+00:00

AI answer

1 answer

One Drive files not syncing

I am running windows 10 and the one drive icon is mission from the systems tray, but I see one drive in file explorer. All my file are in sync pending state. How can I make sure my files are synced before I upgrade to windows 11?

Windows for home | Windows 10 | Files, folders, and storage
asked 2026-08-29T22:00:14.4233333+00:00
Ayo Sanderson Wilson 0 Reputation points
answered 2026-08-29T22:00:30.1233333+00:00

AI answer

1 answer

windows 11 does not recognize my iphone nor ipod

just bought a new computer and windows 11 does not recognize my iphone or Ipod on itunes

Windows for home | Windows 11 | Devices and drivers
asked 2026-08-29T21:55:56.6+00:00
Abel Pena 0 Reputation points
answered 2026-08-29T21:56:09.0666667+00:00

AI answer

1 answer

Pinned Emails in Hotmail disappeared

I use an IPad as my computer. I use Outlook Hotmail for emails. Two weeks ago my Pinned emails disappeared. I had about 20. I have tried hard to get them back.

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-08-29T21:41:16.41+00:00
Susan Wildermuth 10 Reputation points
answered 2026-08-29T21:41:30.2633333+00:00

AI answer

1 answer

how do I sync my outlook to my iphone?

I no longer am receiving my outlook messages on my phone

Microsoft 365 Insider | Outlook | iOS
asked 2026-08-29T21:20:24.7166667+00:00
Gwen Goldsmith 0 Reputation points
answered 2026-08-29T21:20:40.73+00:00

AI answer

1 answer

Getting access to hacked account

I have tried filling out the Account Recovery form about 6 times since August 21st. I have never received a reply. How can I get in touch with an actual person? This account I'm writing this from is part of a family group with the hacked account. There…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-29T21:08:16.6666667+00:00
Henry 0 Reputation points
answered 2026-08-29T21:08:28.3033333+00:00

AI answer