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Unable to login into Microsoft authenticator app

Hi, It seems my admin account, only gives me access via Microsoft Authenticator, and when I look at other options such as an email or a text... it still does not work.. and requires a code coming via Microsoft Authenticator.. Currently, cannot sign into…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-01-10T06:56:04+00:00
Anonymous
1 answer

Cancel business account

Hello, I have a problem with cancellation of an account which I can’t login into. The account ID is ******@xxxx.xxxxxxx.xxxxxxxx.xxx I am not certain but when I created the account it said that this is a business account but again I cannot login and…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-03-10T14:11:16+00:00
Anonymous
17 answers

Word asks if I want to update normal.dotm on each exit from word, even with a newly created blank document

Message received: Changes have been made that affect the global template, Normal.dotm. Do you want to save these changes? Actions so far taken to identify/solve the problem: Action: Run winword.exe /a . Result: No request to save changes. Action: View…

Microsoft 365 and Office | Word | For business | Windows
asked 2025-03-10T09:00:32+00:00
Anonymous
2 answers

How to make games full screen?

I have a new HP laptom with Win 365-when I download games they are just in center strip. Can't make them full screen. I clicked on full screen icon, nothing. Changed resolution, nothing.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2025-03-30T18:11:19+00:00
Anonymous
1 answer

I want to turn off OneDrive Memories but I can't

I want to turn off OneDrive Memories. Every time I try to log into the website https://onedrive.live.com/?v=NotificationOptions, I get the following error: Something went wrong We're sorry, sign-in isn't working right now. But we're on it! Please try…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-03-05T22:25:43+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Request to Enable Browser Translation in PL-300 Exam Environment

Hello, I am preparing for the Microsoft Certified: Power BI Data Analyst Associate (PL-300) exam and noticed an accessibility limitation that affects non-native English speakers. In Microsoft Learn, I can use the browser's built-in translation feature…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2025-03-08T13:16:11+00:00
Anonymous
1 answer

Onedrive shared folder not downloading to my device and not allowing me to work from my device

On my Ondrive I have a shared folder but it will not create a working folder on my device, I have done all the basic things to my limited computer knowledge. the folder is ticked saying keep on my device, all sharing is on, but it still remains an…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-03-12T09:07:22+00:00
Anonymous
1 answer

Is there a telephone number I can phone regarding my problem about subscription?

My November subscription of Yen260 could not be activated. I deposited the funds the next day. I repeatedly tried to send them through PayPal as I had done for several months. It was not accepted. My card was not accepted with another option to pay. …

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2024-12-04T08:30:35+00:00
Anonymous
1 answer

How do I reset my pin when my password doesn’t work to log into Microsoft Office on my laptop?

I woke up and couldn’t log into my laptop. The button for my fingerprint doesn’t work. I don’t remember setting up a pin so I tried resetting my Microsoft office password but when I use the new password it doesn’t work. I’m guessing they aren’t…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2024-12-03T20:08:29+00:00
Anonymous
1 answer

VPN removed

you remove the vpn halfway through my subscription? and there is no compensation? I have paid for this service, among other things, and when there are 9 months left, you let me know about it. I don't think this is right and I don't agree.

Microsoft 365 and Office | Subscription, account, billing | Other | iOS
asked 2025-01-31T18:36:41+00:00
Anonymous
1 answer

microsoft has blocked macros from running because the source of this file

Microsoft has blocked macros from running because the source of this file error when opening files directly from outlook. When file is saved and opened everything is working correctly. Any ideas of how to fix it? Saving and opening is not an option.

Microsoft 365 and Office | Excel | For business | Other
asked 2024-12-03T10:23:25+00:00
Anonymous
2 answers

Appendix Cross-reference is including the dash (-) within the cross-reference e.g. Appendix B –

Good Morning, I am using Word 365 and I just noticed when I try and cross-reference an appendix it includes the dash. Which I don't want. I only want it to say 'Appendix B' and I inserted it as below: Is anyone able to help me please? Thank you

Microsoft 365 and Office | Word | For business | Windows
asked 2025-01-08T23:03:30+00:00
Anonymous
2 answers

Could you help me to activate family sharing subcription?

I have an Microsoft office family subscription. Im trying to share the link to a family member and the Sharable Link is not working.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-01-16T18:36:35+00:00
Anonymous
4 answers

How do I add Visio to a Business Basic Account?

I see Visio is included in commercial accounts, and not included in personal accounts, so if I wanted to create a Business Basic account just for myself, am I able to add Visio from the app store? It says Visio 1 is not available, is there another…

Microsoft 365 and Office | Visio | Other | Windows
asked 2025-02-11T05:13:47+00:00
Anonymous
1 answer

APPLE: Font: system says it's installed, but it doesn't show up inside programs

Hi, I'm using a macbook pro and would like to use this font: https://www.fontshare.com/fonts/zodiak, within my PPT presentation. The font is downloaded on my computer but not showing up in my programs. I've used font's outside of the microsoft font list…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2025-01-21T22:30:12+00:00
Anonymous
1 answer

ms word no used

ms word not open

Microsoft 365 and Office | Word | For education | Windows
asked 2025-03-10T10:54:27+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Editing an in-use Forms for Excel

Hi, I have created a Forms for Excel and it has been in use for the last 2 years. I now want to edit the Form (add additional question with branching option), can I do this? how will it appear in excel? or will the form sync to a new excel…

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-02-04T22:54:53+00:00
Anonymous
1 answer

[TO DO LIST] Overdue tasks not repeated on new days.

So I have multi-tasks that I set as daily repeated. However, it only creates new tasks when I finish them the days before. How to create new tasks every day regardless of whether they are overdue or not?

Microsoft 365 and Office | Microsoft To Do | Other
asked 2024-12-17T02:51:41+00:00
Anonymous
5 answers

Filtering problems with VBA in Excel

Not sure why, but I cannot type in all of the information I wanted to. I am guessing there is a limit to how many lines can be added here, so I have created a WORDdocument with a full description of the issues I am having with the above filtering…

Microsoft 365 and Office | Excel | For business | Windows
asked 2024-12-30T18:10:18+00:00
Anonymous
1 answer

OneDrive folders are suddenly on read-only on web as well

OneDrive folders are suddenly on read-only on web as well

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-03-04T03:06:06+00:00
Anonymous