1,831,418 questions

Sort by: Updated
Updated Created Answers
1 answer

Old license stopping me from activating Word etc - PLEASE HELP URGENT

I bought 365, and I cannot activate it on my laptop as it is saying it is a personal account? I need to access Word apps etc. My laptop was linked to an old company and they are still showing as the log in when I open word - please can someone help I…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-01-07T11:18:46+00:00
Anonymous
1 answer

New 365 Sticky notes

Hello , I was making meeting notes in the sticky notes fonctionality and pressed erase and all got removed. Could you please help retrieve the info? I was unable to undo

Microsoft 365 and Office | OneNote | For business | Windows
asked 2025-01-28T10:23:46+00:00
Anonymous
2 answers

Custom keyboard shortcuts

When searching the internet, this comes up: Customize keyboard shortcuts -> Problem nr. 1: not available in Office 365 or not anymore. Does anybody know the reason? Alternative: create a macro. This is easy. Macros can be assigned a keyboard shortcut…

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-02-19T14:10:16+00:00
Anonymous
1 answer

I paid for 1TB personal one drive, but it only lets me upload 5GB, its says 4.8GB/1TB and sticks at that point.

I paid for 1TB personal one drive, but it only lets me upload 5GB, its says 4.8GB/1TB and sticks at that point. Uploading just stops. I tried all the obvious tricks, unlink/relink etc etc...

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-02-09T09:32:15+00:00
Anonymous
0 answers

I need a formula to summarize in a cell the results of same cell in other worksheets in the workbook

I need a formula to summarize in a cell the results of same cell in other worksheets in the workbook. My old formula is=SUM('Jan 5:Ded28'!D21) no longer works. I was using Excel 2013 now doesn't work. Helo

Microsoft 365 and Office | Excel | For home | Windows
asked 2025-01-24T22:33:43+00:00
Anonymous
7 answers

Uninstall Office from my windows (MS Office Professional Plus 2021)

So I had been trying to uninstall Office from "Add remove programs" but couldn't find it there to uninstall. So, I Looked up online on how to get rid of it. And came across "Microsoft Support and Recovery Assistant". When I tried…

Microsoft 365 and Office | Word | For home | Windows
asked 2025-02-17T17:00:56+00:00
Anonymous
1 answer

Security risk Microsoft has blocked macros

I downloaded an excel template from a perfectly safe source BCCSA and I get the "security risk Microsoft has blocked macros..." red bar in excel when I open the file. I closed it per the recommendations, went to properties and checked the…

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-03-06T16:56:08+00:00
Anonymous
14 answers

INCLUDETEXT fields do not respect the "Update fields before printing" option

I have this problem on both Windows 11 (Word 2502 Build 16.0.18526.20168) and macOS 15 (Word 16.95.1) with INCLUDETEXT fields: they do not update automatically when printing, even though I have enabled the "Update fields before printing" option…

Microsoft 365 and Office | Word | For business | Windows
asked 2025-03-24T22:38:27+00:00
Anonymous
1 answer

Immediate Account Closure Request

Hello Microsoft Support, I would like to request an immediate closure of my account. I understand there is typically a 30-day waiting period, but unfortunately, I cannot wait that long. Is there any way to expedite this process so the account can be…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2025-01-25T15:54:58+00:00
Anonymous
3 answers

How do i get the vssx files on visio to work??

How do i get the vssx files on visio to work??

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-01-07T18:35:44+00:00
Anonymous
3 answers

Can I delete the Ondrive.Nonindex file?

I download all my files on onedrive on my macbook pro which is 233.6GB. I also note that there is a folder UBF8T346G9.OneDriveStandaloneSuite under group containers that also is around 233.6GB. What is this additional folder that is housing…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2025-01-26T13:07:28+00:00
Anonymous
1 answer

Removing "Checked Out" Info Alert Yellow Warning Banner

I've come across five or so previous threads about this ranging from last year to almost 5 years ago. The solutions provided are non-solutions and the only answers I've found are from the users, however they do not solve the problem in my case. So…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2025-03-10T16:58:52+00:00
Anonymous
1 answer

I can not find Afrikaans as a language option to translate my text or documentvto. Why not?

I can not find Afrikaans as a language option to translate any text or document to.

Microsoft 365 and Office | Word | For home | Windows
asked 2025-03-08T17:31:21+00:00
Anonymous
3 answers

I’m so disappointed with Microsoft products.

I’m so disappointed with Microsoft products. Why do you make such a useless, not user-friendly product? I want my Office 365 applications to remove the useless functions, such as my profile icon and add-ins. Please remove them for me. It’s so frustrating…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2025-02-20T04:43:19+00:00
Anonymous
2 answers

Organisation QR Code

Yesterday my phone was corupted and I lost all my 2 factor settings. I am trying to re-add the microsoft authenticor to my company email accounts. It is asking to scan the organisation QR Code. No where on the website can I locate how to find this QR…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-01-06T23:12:49+00:00
Anonymous
7 answers

PDF file extension disappears after saving file in OneDrive on iPad

We have a user that received a PDF file, opened it in M365 mobile app on an iPad, edited the file, saved the file in OneDrive. Returned to the file to do more edits and got an error message that the file not supported. When opened from a laptop, it…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-01-03T18:44:14+00:00
Anonymous
1 answer

Blocked macros on excel

I am trying to access some excel documents that I downloaded to work on as assignments for college, the macros are blocked and I can not unblock them. I have tried the suggested solutions that microsoft has provided, but none of them work. Any other…

Microsoft 365 and Office | Excel | For education | Windows
asked 2025-01-20T18:24:41+00:00
Anonymous
4 answers One of the answers was accepted by the question author.

Unremovable white space in Word

There have already been several reports on this but none of the fixes have worked for me. My document was fine when I closed it--opened it again and this white gap is inserted. I was having problems with this so literally retyped the whole document--but…

Microsoft 365 and Office | Word | For home | Windows
asked 2024-12-08T21:27:32+00:00
Anonymous
1 answer

Unable to open document on word app

I am unable to open a document I have been working on as it comes up with the error message 'Can't open file - Sorry, something went wrong and Document (1) can't open.' I have been working non stop on this document for days and didn't have any issues, it…

Microsoft 365 and Office | Word | For home | iOS
asked 2025-03-10T14:51:34+00:00
Anonymous
1 answer

UpdraftPlus now errors out saying i need a SPO?

Why do I need a SPO to use my business 365 set up? I have been a 365 user for 5+ years and use wordpress to backup via UpdraftPlus of the websites I manage but it began not working recently without notice from MicroSoft?

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2025-01-21T19:08:48+00:00
Anonymous