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3 answers One of the answers was accepted by the question author.

Can't open Word 97-2003 documents in Office 365 for Mac

I have a number of '.doc' file created with Word 97-2004 and can't open them with Word for Mac 16. I always get the message that the file type is blocked from opening. None of the advisory 'cures' work, e.g.,…

Microsoft 365 and Office | Word | For home | MacOS
asked 2023-11-26T06:22:41+00:00
Anonymous
1 answer

Is it possible to add a contents list at the start of a Sway that when selected will scroll to the appropriate section within the same Sway doc?

I saw a similar question in 2018 and the answer was "not yet"

Microsoft 365 and Office | Sway | Other
asked 2023-11-22T13:14:37+00:00
Anonymous
3 answers

Mandatory "security defaults"

Hi, I am the admin for my company and just received an email from Microsoft that "security defaults" will be enabled in a month and that users must register for 2 factor using "microsoft authenticator" app. My questions are: Most of…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2023-09-08T17:48:33+00:00
Anonymous
7 answers

OneNote on Mac missing the offline data

On 12.3 MacOS, OneNote runs with offline mode; (there was login in issue which does not allow it to login on that version of MacOS.) after updated MacOS to 12.5 and then 13.5, the offline notes are missing -- can't find them anymore. I have tried those…

Microsoft 365 and Office | OneNote | For business | MacOS
asked 2023-08-29T00:13:24+00:00
Anonymous
1 answer

My excel files that i saved cannot be retrieved

My excel files that i saved cannot be retrieved

Microsoft 365 and Office | Excel | For home | Windows
asked 2023-11-06T16:18:02+00:00
Anonymous
3 answers

Does Microsoft 365 synch documents on computer for both business and personal accounts?

My personal computer serves as both my work computer and my personal computer. I will soon have a work ID through 365 business, and a personal ID through 365 personal. I will need to log out and log back into my computer when I switch from my business…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2023-07-31T20:31:02+00:00
Anonymous
4 answers One of the answers was accepted by the question author.

Why am I getting "Create New" instead of "New Project" in Project for web?

I have Microsoft Project Plan 3 (latest version O365) and trying to use Project for Web for creating project and managing tasks/schedule on my side(not to assign tasks to my colleagues). But logging into Project for web, it shows "Create New"…

Microsoft 365 and Office | Project | For business | Other
asked 2023-11-20T03:24:26+00:00
Anonymous
4 answers

MS Bookings allowing appointments when outlook calendar is already busy

Hi all, some background first. I have two MS Booking pages I currently use to schedule deskside services with a single customer. One MS Booking page is for a specific office/location that has high volume, and the other Booking page is for non-CBD…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2023-07-21T00:26:49+00:00
Anonymous
2 answers

MS Lists Board View with Enriched Text

I have a column (multi line text) with enriched text enabled in the "all items" view. It works fine, but when I go to my board view there is code shown along with my text. Is there a way to fix this?

Microsoft 365 and Office | SharePoint | Other | Other
asked 2023-11-09T17:46:40+00:00
Anonymous
3 answers

How to download Clipchamp video from link sent by someone else?

My niece made a video using Clipchamp on her laptop and emailed the link to herself. She doesn't have access to the laptop at the moment and we need to download the video. Is it possible to download it from the link without logging in? I have tried using…

Microsoft 365 and Office | Clipchamp | For home
asked 2023-08-07T15:42:06+00:00
Anonymous
3 answers

I created a Shared Mailbox and implemented email forwarding rule on the mailbox, but the mails are not being forwarded as per the rules set by me?

Hi Team, I have created a shared mailbox and implemented a rule in outlook and applied it to all messages to forward them to certain users, but the rule is not working. Is this possible that email forwarding will not work in this manner? Please, help. If…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2023-09-14T18:25:36+00:00
Anonymous
2 answers

D365 Marketing Module Updates

Hi, I am an IT professional where our organization is subscribed directly with your products. Can you please let me know updates with current maketing module and customer insights integration. It would be useful if we can talk directly.

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2023-11-03T00:17:24+00:00
Anonymous
7 answers

How to create Multiple Text box and radio button in a Userform according to the cell count.

Hi, We've almost 200+ Workstreams and we are planning to conduct a quiz for each Workstreams. For each Workstreams we have a min of 3 and max of 15 Questions and each Questions have 3 choose. Currently we are planning to upload all Questions, Choose…

Microsoft 365 and Office | Excel | For business | Windows
asked 2023-07-17T16:03:30+00:00
Anonymous
1 answer

Unable to renew microsoft subscription due to region not updating

I have relocated to a new country and changed my region on my microsoft account. I have also changed my payment method to a new credit card, however when I try and renew my subscription for some reason my region is still my old region

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2023-08-23T08:07:13+00:00
Anonymous
7 answers

Automate reminder / never-ending waiting loop

Hello I have created a SharePoint Online list. When I try to create a reminder (Automate -> Define a reminder): I get this never-ending waiting loop display on the right part of the web page: What should I do? Regards

Microsoft 365 and Office | SharePoint | For business | Other
asked 2023-08-25T14:22:33+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Changing Microsoft 365 licence from Business to Family

I am an administrator in Microsoft 365 Business Premium. I have a laptop which runs Microsoft 365 and uses this licence (subscription product for an onmicrosoft.com account). I have also purchased a Microsoft 365 Family subscription (for a personal…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2023-10-02T20:53:40+00:00
Anonymous
3 answers

PowerPoint: Animations don't work anymore on certain presentations

Hello, In two of my PowerPoint presentations, animations don't work any longer. I can start the presentations, but clicking onto the keyboard or mouse doesn't start any animation. This problem started after installing the mentimeter add-in for…

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2023-07-26T12:31:54+00:00
Anonymous
1 answer

rows in my excel are missing

rows in my excel are missing. from today it was showing from 5th row. the above rows are missing. I eve tried unhiding rows and sheet as well. Please help me resolve this issue.

Microsoft 365 and Office | Excel | For business | Windows
asked 2023-11-01T06:41:37+00:00
Anonymous
3 answers

Automatic update of OneDrive application to the latest version.

Hi there, I am looking for a (automated) solution for our Organization on how our OneDrive application will be updated automatically to its latest and upcoming versions without manually updating the package and applications/collections in SCCM every…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2023-08-15T22:23:15+00:00
Anonymous
3 answers

OneNote - Focused inking mode(full screen mode) - Can't access the floating toolbar.

So before i used to be able to access my pens from this floating toolbar in the focused mode, but recently it is only available when the window is full screen and not visible when i make the window smaller. is this a technical issue or some thing i can…

Microsoft 365 and Office | OneNote | For home | Windows
asked 2023-09-02T08:21:39+00:00
Anonymous