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how to cancel office 365

I am unable to cancel my office 365 subscription and i want to join my husband's family plan

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-01T17:17:25.5766667+00:00
Chris Behm 0 Reputation points
commented 2026-03-15T19:24:52.1+00:00
Stefan Blom 340.6K Reputation points MVP Volunteer Moderator
2 answers

20 minutes ago, it appeared that someone had illegal remote access.

Two weeks ago a Microsoft CSR had remote access RE laptop sound defect--not fixed after 1 hour. I had been restarting my device in order to hear/listen to videos, webinars, etc. I just accessed RAT/Remote Access Toggle and there was nothing connected,…

Windows for home | Windows 11 | Security and privacy
asked 2026-03-15T17:07:31.5333333+00:00
Eva Grant 0 Reputation points
answered 2026-03-15T19:24:02.68+00:00
Ferdinand Nanalig 29,705 Reputation points Independent Advisor
1 answer

A hacker took over my account and now I cannot access it.

Recently, I was on Minecraft and fell for a scam which used a bot to hack my account. As I realized I've been hacked, I received multiple emails from Microsoft in seconds informing me that the bot has changed the password, an email (not sure wether or…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-15T18:34:55.3633333+00:00
Justin Jovero 0 Reputation points
commented 2026-03-15T19:23:28.4533333+00:00
Justin Jovero 0 Reputation points
3 answers

Can I buy Tahoma font to use on my novel?

Hi, I just want to know that if I'm using a different Writing software other than a windows/office software to write can I purchase a desktop license for the Tahoma font to write my novel? I find that it's an easy to read font unlike most fancy fonts.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-03-12T12:23:04.3433333+00:00
Ayanda Letsatsi 0 Reputation points
recommended 2026-03-15T19:20:23.3266667+00:00
Stefan Blom 340.6K Reputation points MVP Volunteer Moderator
2 answers

My account was hacked and I cannot investigate the charges

There are fraudulent charges on my credit card. My account was hacked. I am unable to investigate the charges.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-15T16:45:19.9733333+00:00
Allison Plitt 0 Reputation points
answered 2026-03-15T19:20:18.1966667+00:00
Bulldog 1,940 Reputation points
10 answers

Internet "Connected" but nothing loads

I am on Windows 11. After my computer recently restarted from an update, it has been unable to truly connect to any source of internet. In the help window, it switches rapidly between connected, a DNS error, and not connected at all. No matter what it…

Windows for home | Windows 11 | Internet and connectivity
asked 2026-03-12T22:17:27.8166667+00:00
Hailey Richmond 0 Reputation points
answered 2026-03-15T19:18:40.32+00:00
Ferdinand Nanalig 29,705 Reputation points Independent Advisor
2 answers

Finding file location of scanned files from an HP printer/scanner

I have looked in the documents and download files where windows 10 used to place them. I cant seem to find them on my new computer. It is an HP VOYA.

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-03-15T18:44:51.7633333+00:00
Terry Rousselle 0 Reputation points
answered 2026-03-15T19:17:54.6366667+00:00
EmilyS726 232.2K Reputation points Independent Advisor
6 answers

Why is my email signature in outlook App (on Mac) suddenly adding my email signature icons as attachments?

Hi Team, When I reply or forwerd to an email in my Outlook app on my Mac, it suddenly breaks down all email signature into pics .png files or icons and adds them as attachments.

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-01-20T04:30:52.0133333+00:00
Mahesh Sharma 5 Reputation points
edited a comment 2026-03-15T19:16:49.6666667+00:00
Stefan Blom 340.6K Reputation points MVP Volunteer Moderator
1 answer

HP Smart Tank 7602 Printer will not Wireless connect to Home Network

Windows 11, 64 bit. Network is on Xfinity. Network is working fine with all the other devices on it, and worked with our prior HP Printer. Cannot connect via system/ devices / printers and scanners, and cannot finish a HP Smart install. Even downloaded…

Windows for home | Windows 11 | Devices and drivers
asked 2026-03-15T17:51:32.8966667+00:00
Mark Davis 0 Reputation points
commented 2026-03-15T19:15:31.7533333+00:00
Ivan B 111.3K Reputation points Independent Advisor
2 answers

Selecting Text

I cannot select text with my mouse in Word. I have Microst365 and the Word version is up to date.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-03-12T20:01:59.8266667+00:00
Arthur Paone 0 Reputation points
commented 2026-03-15T19:13:33.02+00:00
Stefan Blom 340.6K Reputation points MVP Volunteer Moderator
2 answers

The ICC colour profile is only getting activated when I open the display settings menu, even though its set as the standart ICC profile?

In the colour profile manager my ICC profile which I created via the inbuilt Windows 11 calibration tool for my HDR monitor is set as the standard for my user as well as for the entire system (just to make sure). When I start my PC however, the colour…

Windows for home | Windows 11 | Display and graphics
asked 2025-09-05T10:14:59.42+00:00
Mario Westermann 0 Reputation points
answered 2026-03-15T19:11:13.0233333+00:00
Pedro PM 0 Reputation points
2 answers

Grammarly won't open in Word

While working in Word, I get an error message with no number when I try to open Grammarly.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-03-12T21:00:41.8966667+00:00
Charlotte Hunter-Copper, PhD 0 Reputation points
answered 2026-03-15T19:08:18.13+00:00
Stefan Blom 340.6K Reputation points MVP Volunteer Moderator
2 answers

The zoom slider in Outlook doesn't work

I am stuck with my screen being at 10% and can barely read it. The sliee bar is grayed out.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-03-15T18:32:18.59+00:00
becky heim 0 Reputation points
answered 2026-03-15T19:07:01.81+00:00
EmilyS726 232.2K Reputation points Independent Advisor
4 answers

why cant i find and cancel my subscription

I cant login to my business account, and therefore I can't cancel my plan, so they just keep charging me money. Why is it not possible to get any help for this - I need to contact them directly as I can't change or login to my accounts.

Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
asked 2025-09-22T18:31:04.2466667+00:00
Michelle Johansen 10 Reputation points
commented 2026-03-15T19:06:07.93+00:00
Stefan Blom 340.6K Reputation points MVP Volunteer Moderator
3 answers

How do I turn on paragraph/nonprinting characters in new Outlook

I am migrating from Classic Outlook to New Outlook. Unlike everything that I've seen I seem to be the one that wants paragraph/formatting (nonprinting) characters turned on. I am not finding a way to do this in New Outlook. Where can I find the In…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-03-11T01:14:50.73+00:00
Toietta Dixon 0 Reputation points
answered 2026-03-15T19:03:29.8266667+00:00
Stefan Blom 340.6K Reputation points MVP Volunteer Moderator
2 answers

Classic outlook

I am trying to set up a new windows 11 pc as I have to give up my windows 10 implementation. I want Classic outlook and all my old emails. I do not want 365. In words of of one syllable please tell me how to do it. I've been trying to do it for 2 hours…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-03-15T18:21:08.77+00:00
Sue Haynes 0 Reputation points
answered 2026-03-15T19:02:21.0533333+00:00
Aymeric-B 29,300 Reputation points Independent Advisor
1 answer

Microsoft Office one off purchase removed from Macbook.

When I went to university in 2021, I bought a Microsoft Office download card. It was one of the one off purchases which means you get a lifetime subscription. I have been using it for the last 5 years. Last week, I downloaded a word doc to edit and I…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-03-15T18:01:54.43+00:00
Harry Lampier 0 Reputation points
answered 2026-03-15T18:57:14.32+00:00
Aymeric-B 29,300 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

since I installed 365, my compuer is beeping nonstop.

see above. Also, my updates do not install correctly. help!!

Windows for home | Windows 11 | Performance and system failures
asked 2026-03-12T20:29:19.8333333+00:00
DAN BEAUCAIRE 20 Reputation points
accepted 2026-03-15T18:57:02.7433333+00:00
DAN BEAUCAIRE 20 Reputation points
2 answers

Copilot dosen‘t work since 5 days

Good Morning, I get on my IPhone 14Plus actually and since 5 dass this Message. On the IPhone from my wife Copilot works. What can I do?

Microsoft Edge | Other | iOS
asked 2026-03-15T08:43:17.63+00:00
Klaus K 0 Reputation points
answered 2026-03-15T18:53:03.5166667+00:00
Klaus K 0 Reputation points
1 answer One of the answers was accepted by the question author.

Unable to sign into Microsoft learn

(yes I'm sending on my phone) 𝐒𝐨 𝐰𝐡𝐞𝐧 𝐈 𝐭𝐫𝐲 𝐭𝐨 𝐬𝐢𝐠𝐧 𝐢𝐧 𝐟𝐨𝐫 𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 𝐥𝐞𝐚𝐫𝐧 𝐨𝐧 𝐦𝐲 𝐏𝐂 𝐢𝐭 𝐣𝐮𝐬𝐭 𝐭𝐚𝐤𝐞𝐬 𝐦𝐞 𝐛𝐚𝐜𝐤 𝐰𝐡𝐞𝐧 𝐈 𝐜𝐥𝐢𝐜𝐤 𝐦𝐲 𝐚𝐜𝐜𝐨𝐮𝐧𝐭 𝐀𝐧𝐲 𝐟𝐢𝐱? [Moderator edit: Changed…

Community Center | Not monitored
asked 2026-03-14T13:54:06.9166667+00:00
timo zheng 25 Reputation points
accepted 2026-03-15T18:50:23.3233333+00:00
timo zheng 25 Reputation points