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I can’t able to download the PL 600 certification

I’ve take. Test for PL 600 it and I’ve passed the exam still I can’t able to download the certificate but in credentials I’m able to view the result

Community Center | Not monitored
asked 2026-03-15T04:46:14.3066667+00:00
Shourya Varma Durgam 0 Reputation points
edited the question 2026-03-15T06:46:08.9+00:00
JuliaMarvin 19,250 Reputation points Volunteer Moderator
3 answers

Help logging in to my computer

Computer or Microsoft account login problems….doesn’t recognize my face nor my PIN for logging in. I can login to my Microsoft account through my phone but not my computer!!

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-11T16:42:26.74+00:00
Trenda Warren 0 Reputation points
commented 2026-03-15T06:46:05.4933333+00:00
Sin-D 10,015 Reputation points Microsoft External Staff Moderator
2 answers

How to regain access to personal blocked account?

I had just created the account and did not use it enough to be able to answer the recovery questions. I had generated a strong password and it had not saved.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-14T19:53:10.1533333+00:00
Sarah Spooner 0 Reputation points
answered 2026-03-15T06:42:45.43+00:00
Winnie-B 7,770 Reputation points Microsoft External Staff Moderator
2 answers

I have downloaded an evaluation iso for Windows server 2022.

I have downloaded an evaluation iso for Windows server 2022. I have used rufus and created a USB installation device. I am getting the following error on a DELL T160 server (Not VM). "Windows cannot find the Microsoft Software License Terms.

Windows for business | Windows Server | Devices and deployment | Set up, install, or upgrade
asked 2026-03-09T17:32:55.02+00:00
Mohammad Ali 0 Reputation points
commented 2026-03-15T06:35:43.03+00:00
Mohammad Ali 0 Reputation points
1 answer One of the answers was accepted by the question author.

I need to delete permanently the "xxxx.onmicrosoft.com" domain related to a deleted tenant

Hi! I had a tenant called "xxxx" (xxxx.onmicrosoft.com) for using Active Directory B2C, and my Azure subscription was also called "xxxx". I deleted them last week. I delete the tenant, for eneable the domain "xxxx", for…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-14T20:35:34.0733333+00:00
Steven Díaz Gómez 20 Reputation points
commented 2026-03-15T06:27:00.22+00:00
Steven Díaz Gómez 20 Reputation points
5 answers One of the answers was accepted by the question author.

Windows 10 ~ Microsoft store freezing after going fullscreen

I just installed a fresh copy of Windows 10 and I’m experiencing an issue with Microsoft Store. When I run it in fullscreen mode, it freezes and becomes completely unresponsive. I can’t interact with the application at all. When I try to end the task…

Windows for home | Windows 10 | Microsoft Store
asked 2026-03-04T17:32:23.3466667+00:00
Alberiansyah 65 Reputation points
accepted 2026-03-15T06:25:17.1166667+00:00
Alberiansyah 65 Reputation points
2 answers

How do I do a defederation from Go Daddy?

We are looking to move our Microsoft tenant from Go Daddy to Microsoft Direct? Does anyone have any ideas that can help me?

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,180 questions
asked 2026-02-05T19:36:04.32+00:00
Jonathan Goudy 0 Reputation points
commented 2026-03-15T06:22:35.3466667+00:00
Sreenivasa Reddy G 0 Reputation points
2 answers

Managing Access to OneDrive files and sub-folders deletes access to the top level folder

When I clean up links to files and sub-folders the links to the top level folder is also deleted. The links to the top level folder are unrelated to the links to files and sub-folders. Why are the links to top level folders being deleted?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-03-11T01:30:49.2166667+00:00
dclark15773 0 Reputation points
commented 2026-03-15T06:18:18.14+00:00
Kai-H 17,760 Reputation points Microsoft External Staff Moderator
6 answers

Daily limit error for files upload in copilot

i have a family plan for copilot but still keeps getting error for daily files upload limit after only a few files how can i fix this

Microsoft Copilot | Windows Copilot | Feature
asked 2026-01-23T12:10:01.93+00:00
issac machluf 5 Reputation points
answered 2026-03-15T06:17:19.0666667+00:00
Drew - 805 Reputation points
2 answers

paid extra for one drive storage but my outlook is still restricted

outlook email is restricted and thinks its full even though I have paid extra for one drive storage. When I enter storage management it show I'm at 8% storage use. Moved from Outlook | Windows | Classic Outlook for Windows | For business

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-03-12T01:53:46.31+00:00
ricky brain 0 Reputation points
commented 2026-03-15T06:14:06.9533333+00:00
Winnie-B 7,770 Reputation points Microsoft External Staff Moderator
2 answers

Lines across characters in the sheet in my Excel 365

Why do i have lines across all characters in Excel 365?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-03-11T19:02:29.7766667+00:00
Ben N 0 Reputation points
commented 2026-03-15T06:10:57.3633333+00:00
Kai-H 17,760 Reputation points Microsoft External Staff Moderator
2 answers

Not receiving emails and verifications in outlook on web account

I am not receiving outlook emails in the mobile app, nor on outlook on the web. I am not receiving any of the verification emails being sent to my outlook on the web account. Is there a fix for this?

Outlook | Web | Outlook.com | Email
asked 2026-03-09T19:25:58.5633333+00:00
TexasPJ 0 Reputation points
commented 2026-03-15T05:48:19.59+00:00
Winnie-B 7,770 Reputation points Microsoft External Staff Moderator
2 answers

How to fix login issue when you don't have pin and password

At sudden, my zbook with windows 10 aks me to enter a PIN which I don't know. Used always finger print feature. Now I don't even konow my password. I am loging into my account with connected email on the Microsoft Site. It must be with a password. I…

Windows for home | Other | Security and privacy
asked 2026-03-13T04:25:10.5566667+00:00
Abdullah Harput 0 Reputation points
commented 2026-03-15T05:45:10.92+00:00
Hendrix-V 14,425 Reputation points Microsoft External Staff Moderator
0 answers

Sign-in Failed to Azure due to blocked inactive account

I'm trying to log into azure with my account but I got an error that says: Sign-in failed due to tenant has been blocked due to inactivity. Please advise.

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-03-15T05:41:27.7866667+00:00
mshajarrazip 0 Reputation points
commented 2026-03-15T05:44:00.03+00:00
mshajarrazip 0 Reputation points
2 answers

Why is the Ukrainian language missing from the Microsoft Edge start page?

Here’s a clear draft you can use in English when submitting feedback to Microsoft about the missing Ukrainian language option on the Edge start page:

Microsoft Edge | Website issues | Windows 11
asked 2026-03-13T07:58:03.8366667+00:00
Iyrii Kyianytsia 0 Reputation points
commented 2026-03-15T05:43:59.25+00:00
Hendrix-V 14,425 Reputation points Microsoft External Staff Moderator
2 answers

Excel and Word refusing to save and locations saying they are unavailable

Hi I'm getting a message saying that Word and Excel won't permit changes because of a security issue. I've checked for viruses and am told the system is fine with no issues. When I try to save into a folder on the cloud / documents /folder/sub folder it…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-03-13T12:07:40.9733333+00:00
Richard Hall 0 Reputation points
commented 2026-03-15T05:43:48.6033333+00:00
Hendrix-V 14,425 Reputation points Microsoft External Staff Moderator
2 answers

Why I have to pay for HEVC

I have a brand new laptop. fist time going to see my videos that i uploaded from my iphone. Why i paid $900 dollars for it and now i cant see my own videos? /

Windows for home | Other | Music, photos, and video
asked 2026-03-13T20:15:10.8633333+00:00
Suzi Kassim 0 Reputation points
commented 2026-03-15T05:43:08.52+00:00
Hendrix-V 14,425 Reputation points Microsoft External Staff Moderator
2 answers

how to open search page in Google Chrome from windows task bar

I pinned Google Chrome to my windows task bar - when I click on it I'm not getting the search page

Windows for home | Windows 10 | Desktop, Start, and personalization | Task Bar
asked 2026-03-13T17:10:14.18+00:00
Trisha Yates 0 Reputation points
commented 2026-03-15T05:42:48.89+00:00
Hendrix-V 14,425 Reputation points Microsoft External Staff Moderator
3 answers

My index options are corrupt cant fix after a symbolic link became invalid

My Index options are empty and i have tried all possible ways to re-set re-install and delete and reset registry entries and each time there seems to be some error or a denied access even as system elevated My windows update keeps on failing when i try…

Windows for home | Windows 11 | Performance and system failures
asked 2026-03-13T00:14:21.1833333+00:00
philippe Dekyvere 0 Reputation points
commented 2026-03-15T05:42:37.7666667+00:00
Hendrix-V 14,425 Reputation points Microsoft External Staff Moderator
2 answers

how to get a live agent to call me

i need to talk with an agent on the phone to help with kids outlook email so they can relog into minecraft

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-14T19:48:17.4233333+00:00
Susan Putman 0 Reputation points
answered 2026-03-15T05:31:45.3366667+00:00
Winnie-B 7,770 Reputation points Microsoft External Staff Moderator