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2 answers One of the answers was accepted by the question author.

external full keyboard does not work

I have a full "external" plug in keyboard that used to work, now, after a windows update, it does not work

Windows for home | Windows 11 | Devices and drivers
asked 2026-03-09T01:35:21.7+00:00
Jill 25 Reputation points
commented 2026-03-16T13:39:02.33+00:00
Vikki-T 5,620 Reputation points Microsoft External Staff Moderator
3 answers

How to remove a Microsoft 365 license I didn't pay for or need without disturbing my Office Professional 2021?

Microsoft has inserted their license for Microsoft 365 on my computer and I haven't received emails since 3/12/26. I try to switch the license to my Microsoft Office Professional 2021 for which I purchased a license. In updates, I have a setting of never…

Microsoft 365 and Office | Other
asked 2026-03-15T12:53:56.66+00:00
JaniceMM 0 Reputation points
answered 2026-03-16T13:38:33.7333333+00:00
Sumit D - IA 168.8K Reputation points Independent Advisor
1 answer

Hi, Can someone let me know if this is a legit Microsoft email or possible phishing attempt?

no-replyATnotify.microsoft.com <Added to reach 50 characters>

Microsoft 365 and Office | SharePoint | For business | MacOS
asked 2023-06-21T09:07:16+00:00
Anonymous
edited an answer 2026-03-16T13:37:07.19+00:00
Don Varnau 19,800 Reputation points Volunteer Moderator
1 answer

Discrepancy Between Estimated and Actual Cost for CovenantTiesUatdb – Assistance Requested

We created a UAT database named CovenantTiesUatdb using the General Purpose Serverless Gen5 compute tier, which showed an estimated monthly cost of approximately ₹1,780 at the time of setup. However, in our latest invoice, we noticed that the charge is…

Azure SQL Database
asked 2026-03-16T13:29:19.7133333+00:00
Pathivada Supriya 0 Reputation points
answered 2026-03-16T13:33:24.5+00:00
Saraswathi Devadula 16,025 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Price for Microsoft certifications

How much does it cost for a certified Microsoft course

Community Center | Not monitored
asked 2026-03-14T12:55:24.48+00:00
Nyasha Kloppers Muvhiyiwa 20 Reputation points
accepted 2026-03-16T13:31:20.7333333+00:00
Nyasha Kloppers Muvhiyiwa 20 Reputation points
2 answers One of the answers was accepted by the question author.

Change directory of files uploaded via channel post/reply in Teams "Files" tab

Hello, Files uploaded to a teams channel as a post/thread reply are automatically saved into the default directory under the "Files" tab. This creates clutter with dozens of images or other files from multiple conversation next to important…

Microsoft Teams | Microsoft Teams for business | Files | Save files
asked 2025-10-20T20:06:43.9266667+00:00
YalRmy-8058 20 Reputation points
answered 2026-03-16T13:27:04.7333333+00:00
timarjen 0 Reputation points
2 answers

Can't connect to the internet on my Surface Go 3

I've rebooted and turned off my Wi-Fi s well as the Wi-Fi router on my Go 3, with no Joy. Also tried using the trouble shooter again no joy I can't use my Telstra Sim card to connect to the internet I can't connect my Go 3 via my Phone's Hot Spot…

Surface | Surface Go | Network
asked 2026-03-16T07:28:00.94+00:00
Rene Polyak 0 Reputation points
answered 2026-03-16T13:25:11.1866667+00:00
S.Sengupta 30,691 Reputation points MVP Volunteer Moderator
1 answer

I'm importing a .vcs file to my outlook and it keeps disappearing after it says complete. How do I keep it from disappearing?

Every time I add a flight itinerary to my calendar it says that it's done. It briefly appears on the calendar and then when I select done it disappears and isn't there. I've tried restarting outlook, my laptop, and redownloading the file. Any help would…

Microsoft 365 and Office | Other
asked 2025-07-23T14:40:51.11+00:00
Riley Drone 0 Reputation points
commented 2026-03-16T13:22:04.88+00:00
Josh Downes 0 Reputation points
2 answers

activation of workstation and windows pro after a hardware change

Case # 7098775860 The women that was assisting me informed me that i needed to contact commercial tech and she wanted to get me to fill in her performance questionnaire that while i was getting a pen to wright the information down she switched it on me…

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-03-06T01:18:09.1966667+00:00
Jerry wade 0 Reputation points
edited the question 2026-03-16T13:21:59.3866667+00:00
Anonymous
3 answers

i got hacked and thenn my account had deleted

how do i get my account after hacker hack to my account sell it to some1 in the dark web and he deleted my account my account had minecraft on him that i bought like 9 years ago and they change my name at the minecraft user (i know what name had change…

Windows for home | Other | Security and privacy
asked 2026-03-15T00:24:48.88+00:00
שגב פוקס 0 Reputation points
answered 2026-03-16T13:21:00.3866667+00:00
Bulldog 1,935 Reputation points
2 answers

Cannot find my subscription for Microsoft 365 Business Standard

Our trial converted to a paid Microsoft 365 Business subscription. We are being charged, but we cannot see the subscription in our admin portal and need cancellation and billing tenant identification.

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-02-13T16:47:05.65+00:00
Pillar Box Montesorri 0 Reputation points
edited the question 2026-03-16T13:19:24.4633333+00:00
Ana M 0 Reputation points Moderator
2 answers

BitLocker Recovery

My laptop requires a BitLocker Recovery code, but it’s not showing up under “Devices” in my Microsoft account, and the option to add a device isn’t showing up either. Is there any way to troubleshoot this? Not sure if it matters but this is a university…

Windows for home | Other | Recovery and backup
asked 2026-03-16T12:41:46.6333333+00:00
Jayden Young 0 Reputation points
answered 2026-03-16T13:18:20.5733333+00:00
DaveM121 879.4K Reputation points Independent Advisor
2 answers

I have cleared AB 100 but it is not reflecting under certifications

Screenshot 2026-03-16 085906.png I have cleared exam AB 100 but I am unable to see the certification. It is showing up in trascript Mod moved from : Community Center | Discuss the Q&A site | Site bug or problem

Community Center | Not monitored
asked 2026-03-16T13:01:41.6833333+00:00
Aastha Srivastava 0 Reputation points
edited the question 2026-03-16T13:17:07.5766667+00:00
simo-k 82,955 Reputation points Volunteer Moderator
2 answers

Wrongly defined questions in AI-900 evaluation set

I tried to take the AI-900 evaluation test, but I am facing two issues: There are some questions where two options out of a set of four should be selected. However, in the test there is a set of radio buttons, which allows only one option to be selected.…

Community Center | Not monitored
asked 2026-03-16T13:06:37.08+00:00
Leszek Andzel 0 Reputation points
edited the question 2026-03-16T13:15:57.3666667+00:00
simo-k 82,955 Reputation points Volunteer Moderator
3 answers One of the answers was accepted by the question author.

Outlook 365 loses Word formatting when pasted into Outlook365

I use this daily to provide updates to Executives and I do not have time to reformat everything I copy from Word and paste in an Outlook 365 email. I was using the new Outlook 365 but this issue just forced me back to the OLD version. The information…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-03-13T18:43:51.13+00:00
Debora Sanford 20 Reputation points
accepted 2026-03-16T13:14:54.18+00:00
Debora Sanford 20 Reputation points
1 answer

How to Fix Excel Keep on asking for a key

I have downloaded microsoft office. I am trying to use excel and every time i use it keeps prompting me to sign in or use a product key. I have done multiple times and am yet still unable to use excel. I tried to download office on a different device…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-03-12T20:59:50.3566667+00:00
FYRE CRYSTAL 0 Reputation points
commented 2026-03-16T13:13:55.22+00:00
Jeronimo Fuerte 39,430 Reputation points Independent Advisor
5 answers One of the answers was accepted by the question author.

Strange answer to question at Practice Test (AI-900)

Hi, could you please confirm the correct answer? Thank you!

Community Center | Not monitored
asked 2026-03-09T12:38:02.4+00:00
Adam Matys 45 Reputation points
commented 2026-03-16T13:13:33.5966667+00:00
Julian Sharp 25,066 Reputation points
2 answers

cannot add gmail to outlook

i cannot add my gmail account to the old outlook, its ok on the new version but not the old one.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-03-16T12:30:19.2633333+00:00
Clyde Rickson 0 Reputation points
answered 2026-03-16T13:09:49.27+00:00
DaveM121 879.4K Reputation points Independent Advisor
1 answer

How can I share both my screen and front camera in Microsoft Teams on iPad Pro M4?

Hello, I use Microsoft Teams on my iPad Pro (M4, 13-inch, iPadOS 18), and I need to share both my screen and my front camera simultaneously while presenting in a Teams meeting. Unfortunately, I can’t find an option to do this within Teams or iPadOS. I’ve…

Microsoft Teams | Development
Microsoft Teams | Development

Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs

4,969 questions
asked 2025-03-22T04:25:29.8566667+00:00
Alexandru Corici 10 Reputation points
commented 2026-03-16T13:09:20.5033333+00:00
Marty 0 Reputation points
2 answers One of the answers was accepted by the question author.

How much time it takes to generate certificate after passed the exam for specific training

How much time it will take to get and generate the certificate after passing the exam of Microsoft certification. And where we can see the generated certificate.

Community Center | Not monitored
asked 2023-08-02T17:10:02.22+00:00
Niranjan Badgujar 30 Reputation points
commented 2026-03-16T13:09:19.75+00:00
Chinnachammagari Rajesh 0 Reputation points