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No audio device installed

I have an older HP laptop, originally with Windows 10 now with Windows 11. After a major update I have no audio = ‘No audio device installed’. So far, I have tried the following: Step 1: Uninstalled and reinstalled Intel and Realtec drivers from within…

Windows for home | Windows 11 | Devices and drivers
asked 2026-02-24T19:57:18.86+00:00
Peter Mueller 20 Reputation points
answered 2026-03-07T19:08:02.48+00:00
Igor Leyko 110.8K Reputation points Independent Advisor
1 answer

can excess email copilot new themes blocks me

copilot new themes blocks emails access I want to disable copilot from my system

Microsoft Copilot | Other
asked 2026-03-07T19:06:03.29+00:00
rachel edwards 0 Reputation points
answered 2026-03-07T19:06:14.5866667+00:00

AI answer

3 answers One of the answers was accepted by the question author.

I can't delete an email account that is somehow linked to my Microsoft outlook.

In Microsoft outlook new version, it has a tab that says Add Account on the lower left-hand side under - go to groups tab, I click on the link "add account" it then shows a pop-up box stating add all email accounts. A suggested email account…

Outlook | Windows | New Outlook for Windows | For home
asked 2025-07-26T07:36:33.0433333+00:00
Ally P 25 Reputation points
commented 2026-03-07T19:04:52.7666667+00:00
MMF 0 Reputation points
2 answers

I do not have an option to share my screen in the "new" teams

I am able to share individual windows, but I no longer have the option to share one of my screens like I was able to in the "old" teams. Is this a setting issue or is it no longer an option?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2026-03-06T18:52:19.36+00:00
Rosendahl, Brandon 0 Reputation points
commented 2026-03-07T18:59:03.7466667+00:00
Alexis-NG 15,860 Reputation points Microsoft External Staff Moderator
2 answers

Teams meeting for non-Teams users

To whom it may concern, We have MS Teams as part of our Office 365 licenses and would like to have people join our meetings, but they do not have MS Teams. Can this be accomplished, and if so, what are the procedures? Thanks,   [Moderator note: personal…

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-03-06T17:51:55.37+00:00
Edmund Yates 0 Reputation points
commented 2026-03-07T18:58:11.7033333+00:00
Alexis-NG 15,860 Reputation points Microsoft External Staff Moderator
1 answer

Needing an admin for app install

Hi, We have moved over to 365 business from a personal account, now when we log in and try to download apps like word, excel, powerpoint etc we need an admin login. I have tired using our login we used to set up/pay for business but it's still not…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-03-06T15:53:58.2833333+00:00
Onyx Therapy 0 Reputation points
commented 2026-03-07T18:57:35.2333333+00:00
Alexis-NG 15,860 Reputation points Microsoft External Staff Moderator
2 answers

Unable to register my lenovo laptop while it is rgistered under Microsoft Store

Unable to register my lenovo laptop while it is rgistered under Microsoft Store. That is my problem dont understand why i can only add other applications and not a laptop.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-07T18:09:12.0833333+00:00
Frank x 0 Reputation points
answered 2026-03-07T18:57:05.8066667+00:00
John Jefferson Doyon 70,190 Reputation points Independent Advisor
2 answers

Over the years I have had multiple devices/work related accounts and devices/ family accounts and devices/subscriptions that wil affcet others, domains, emails etc etc

Over the years I have had multiple devices/work related accounts and devices/ family accounts and devices/subscriptions that wil affect others, domains, emails etc etc Microsoft account email may be different from email used to set-up 365 or GoDaddy…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-07T15:08:23.18+00:00
PhilConnolly-9030 0 Reputation points
answered 2026-03-07T18:42:50.8433333+00:00
Lia V 6,530 Reputation points Microsoft External Staff Moderator
0 answers

Cannot get Microsoft Authenticator to work

I need to have Authenticator to sign in to my work email, but cannot get it to work.

Microsoft Security | Microsoft Authenticator
asked 2026-03-07T18:40:34.9+00:00
Pamela Rigby 5 Reputation points
answered 2026-03-07T18:40:47.9166667+00:00

AI answer

2 answers

how do i bypass my pin

how do i bypass my pin? I need to repair my husband's profile,

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-07T16:49:42.5233333+00:00
Sheryl Von Sydow 5 Reputation points
commented 2026-03-07T18:36:16.2+00:00
John Jefferson Doyon 70,190 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

What's the best way to check for malware?

I had an incident where it looked like someone was accessing my system. The cursor was moving and when i tried to launch task manager it kept changing my selections. The cursor was moving without my action and it was as if someone was choosing the…

Windows for home | Windows 11 | Security and privacy
asked 2026-03-07T00:13:52.2133333+00:00
Steve Asche 20 Reputation points
accepted 2026-03-07T18:35:45.97+00:00
Steve Asche 20 Reputation points
3 answers One of the answers was accepted by the question author.

My laptop freezes and buzzes every few minutes

My Victus HP Gaming Laptop with Windows 11 Home, 25H2 version has been freezing and buzzing every few minutes for the past month. It doesn't matter if I'm playing videogames, listening to music, watching a video, typing or doing nothing, my laptop will…

Windows for home | Windows 11 | Performance and system failures
asked 2026-03-07T13:15:21.6533333+00:00
David Gutiérrez Reyes 20 Reputation points
answered 2026-03-07T18:31:53.1466667+00:00
David Gutiérrez Reyes 20 Reputation points
2 answers One of the answers was accepted by the question author.

How do I specify the reply-to address in the new Outlook?

Hi, According to the August 2025 What's New, we are supposed to be able to specify the reply-to address when composing an email. However, I am unable to find this option. I tried manually typing it in on the "From:" field but it didn't work,…

Outlook | Windows | New Outlook for Windows | For home
asked 2025-09-13T16:42:05.6166667+00:00
Nusaram 100 Reputation points
commented 2026-03-07T18:20:06.86+00:00
Stefan Blom 340.7K Reputation points MVP Volunteer Moderator
2 answers

How to reload software with a Product Key

I have Office Home and Student 2010 disc. It was loaded on my hard drive years ago using the Product Key. Months ago my hard drive was having problems. So I had it replaced by the Best Buy Geeks squad. They transferred the data and programs to a new hard…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-05T18:29:49.02+00:00
Troy 0 Reputation points
commented 2026-03-07T18:18:30.3433333+00:00
Troy 0 Reputation points
1 answer

Says cloud storage if full but cannot find anything in the storage

It says outlook attachments is 5.7 gb but when I click it, it shows no large attachments. I have 2 emails and can't find anything else. I don't want to close the account since it is the first account I ever had and so many emails go to it but if people…

Outlook | Web | Outlook.com | Email
asked 2026-03-07T17:00:08.2033333+00:00
Patty Foley 0 Reputation points
answered 2026-03-07T18:13:07.37+00:00
John Jefferson Doyon 70,190 Reputation points Independent Advisor
2 answers

Reinstalled Windows 11 & now cannot leave Windows Insider Program

I recently enrolled in the Windows Insider Program as a Dev. Few weeks later, I had to completely reinstall Windows, however, after reinstalling, I'm unable to join (or leave) the WIP. When going to Windows Update/WIP, the "Get Started"…

Windows Insider program | Program announcements and registration | Registration, enrolling, and unenrolling
asked 2026-03-07T17:09:59.58+00:00
Mark King 0 Reputation points
commented 2026-03-07T18:12:41.0066667+00:00
Mark King 0 Reputation points
1 answer

How to re-register/reset the Authenticator app for the business account

I need help to reset my Authenticator app. I no longer have access to the number that was initially used to set up the app. The product is Microsoft 365 business standard. I am unable to seek help or login so I had create this account.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-07T17:46:09.9866667+00:00
O-BIZ PLUS CONSULTANTS LIMITED 0 Reputation points
answered 2026-03-07T18:09:14.1233333+00:00
Ryan-N 13,165 Reputation points Microsoft External Staff Moderator
2 answers

My Outlook was hacked

Hello, My outlook was hacked and now all of my accounts are getting hacked! Please help me!

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-07T17:13:33.3+00:00
Kacie Marin Ryan 0 Reputation points
answered 2026-03-07T18:09:12.4233333+00:00
John Jefferson Doyon 70,190 Reputation points Independent Advisor
2 answers

windows 11 various programs get not responding

windows 11 various programs get not responding, print get not responding. internet shortcuts work fine. Excel get not responding on some spread sheets. Some apps run ok.

Windows for home | Windows 11 | Apps
asked 2026-03-07T17:12:22.6133333+00:00
Duane Beas 0 Reputation points
commented 2026-03-07T18:06:28.19+00:00
John Jefferson Doyon 70,190 Reputation points Independent Advisor
3 answers

The save failed due to out of memory or disk space

I'm having an issue with my Microsoft 365-word app, while using the app it keeps displaying the message " the save failed due to out of memory or disk space " and I tried every solution I could find but it still happening. My laptop have more…

Microsoft 365 and Office | Word | For home | Windows
asked 2025-12-02T05:54:07.51+00:00
Mohammad An-Najjar 0 Reputation points
commented 2026-03-07T18:04:38.7733333+00:00
Stefan Blom 340.7K Reputation points MVP Volunteer Moderator