Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,139 questions
3 answers
Clarification on Monthly Billing Cycle Dates
Hello, I would like to clarify how Microsoft 365 monthly billing cycles are calculated. If a subscription starts on November 30, 2025, the billing dates appear as November 30, December 30, January 30, February 28, and then March 28, 2026. Could you…
Microsoft 365 and Office | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 95%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
Hotmail account has been hacked
My Hotmail email account has been hacked. I have tried all the steps to fix including changing passwords etc., but although I can access the account all incoming mail changes to a message demanding bitcoin. What do I do next?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
8,714 questions
asked 2026-03-04T09:42:58.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 84%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Richard Clee
0
Reputation points
answered 2026-03-04T12:02:41.5766667+00:00
John Jefferson Doyon
69,480
Reputation points
Independent Advisor
1 answer
Multiple Charges incurred by gamepass
Hello, Today I tried game pass. I started with premium and realized It was right so I tried Ultimate and didn't like that either. I then finally just went to essenyamd still didn't like it. I did not realize I would be getting individually charged for…
Windows for home | Other | Gaming
3,754 questions
asked 2026-03-04T03:59:28.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 24%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jordan Brown
0
Reputation points
edited the question 2026-03-04T12:01:58.65+00:00
Gérard Oomens
122.6K
Reputation points
Volunteer Moderator
1 answer
I do not have copilot in my teams or outlook
I have updated my Microsoft account from personal to family account but I can not find copilot in my outlook or teams.
Microsoft Teams | Microsoft Teams Free | Calendar
Microsoft Teams | Microsoft Teams Free | Calendar
Managing and scheduling events and meetings using the calendar in Microsoft Teams Free
91 questions
asked 2026-03-04T11:20:32.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 99%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Bisong Ashu
0
Reputation points
answered 2026-03-04T11:59:56.9233333+00:00
John Jefferson Doyon
69,480
Reputation points
Independent Advisor
6 answers
Windows Insider 26220.7934 is live and takes forever to install
A couple of comments, more than questions, on Beta channel update 26220.7934. It is now available. Again, I didn't see any mention of it in this forum. I usually search on the version number, but this time and last time, got "no results" from…
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-02-27T23:42:59.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 76%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Bert22306
35
Reputation points
commented 2026-03-04T11:56:57.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 4%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Clement Mindet
0
Reputation points
2 answers
Requesting refund
I need a refund for d j pro.You guys are billing me and i'm already being billed for it.You guys just build me at two o'clock.This morning, what do I need to do?And what steps need to take place to get this refunded?I do not want to talk to named damn aI…
Windows for home | Windows 11 | Microsoft Store
3,027 questions
asked 2026-03-04T11:11:02.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 82%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
christopher reed
0
Reputation points
answered 2026-03-04T11:55:33.3266667+00:00
Gunasekar N
67,475
Reputation points
Independent Advisor
1 answer
Accessing work email using authenticator
I have had a new phone and have tried to log into authenticator to access my work email account, which I previously accessed using authenticator without issue. Authenticator is asking me to log in using my work email but is now saying that it does not…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,261 questions
asked 2026-03-04T11:54:56.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 94%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Carl Dixon
0
Reputation points
answered 2026-03-04T11:55:22.74+00:00
Q&A Assist
2 answers
i can't able to increase or decrease volume of my laptop by keys, please help me
i can't able to increase or decrease volume of my laptop by keys, please help me
Windows for home | Windows 11 | Devices and drivers
22,903 questions
asked 2025-08-29T07:49:43.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 87%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYS%3C/text%3E%3C/svg%3E)
Yash Saxena
0
Reputation points
answered 2026-03-04T11:54:56.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 77%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Raradza, Bradley (School SA)
0
Reputation points
4 answers
One of the answers was accepted by the question author.
Managed Service Accounts folder was deleted and recreated in AD, but still doesn't work right.
In our AD, the Managed Service Accounts folder was deleted a long a time ago. It's easy to search online and find the way to properly restore that folder so I know how to do that with the whole ADSI Edit removing and ADPREP commands, etc. etc. But the…
Windows for business | Windows Server | Directory services | Active Directory
asked 2025-12-05T17:19:26.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 18%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDY%3C/text%3E%3C/svg%3E)
Daniel Yoon
25
Reputation points
commented 2026-03-04T11:54:10.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 69%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Ben Armitage
0
Reputation points
2 answers
Name changing request
The name which was created earlier is wrong .I need to update my name as per my goverment ID proof.My first name is Christina and my last name is F
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
53,984 questions
asked 2026-03-04T05:17:28.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 66%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Christina F
0
Reputation points
edited an answer 2026-03-04T11:51:35.77+00:00
Gérard Oomens
122.6K
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Order error
I order a pro series controller yesterday and I soon realized that I put the wrong address on the order. Could I be able to change it?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,626 questions
asked 2026-03-04T11:48:35.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 21%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Junior sustaita
20
Reputation points
accepted 2026-03-04T11:49:28.19+00:00
Junior sustaita
20
Reputation points
1 answer
My minecraft microsoft account got hacked
My Microsoft account got hacked and password and email was changed. It was through discord through server Donutty. My Microsoft account **@outlook.com changed to aknigger.black i really need help I don't want the account back only m6 xbox account i don't…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,282 questions
asked 2026-03-04T06:05:51.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 64%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Adarsh Vinod
0
Reputation points
edited the question 2026-03-04T11:48:01.5166667+00:00
Gérard Oomens
122.6K
Reputation points
Volunteer Moderator
1 answer
Autopilot Error 808 – ZtdDeviceAssignedToOtherTenant on HP Device
Hello, I am trying to register a HP device into a Microsoft Intune / Autopilot tenant. Device: HP EliteBook 840 G8 Windows 11 Pro (Fresh installation) While uploading the hardware hash, I receive: Device Error Code: 808 Device Error Name:…
Microsoft Security | Intune | Configuration Manager | Deployment
Microsoft Security | Intune | Configuration Manager | Deployment
Deploying software and updates using Configuration Manager
1,104 questions
asked 2026-03-04T06:22:21.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 69%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Samadhan Fuke
0
Reputation points
edited the question 2026-03-04T11:47:13.71+00:00
Gérard Oomens
122.6K
Reputation points
Volunteer Moderator
1 answer
Error while registering for GitHub Copilot Certification
https://learn.microsoft.com/en-us/credentials/certifications/schedule-through-pearson-vue?examUid=exam.GH-300&examUrl=https%3A%2F%2Flearn.microsoft.com%2Fcredentials%2Fcertification After I enter my personal data from the above link, I get the below…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
53,984 questions
asked 2026-03-04T06:43:29.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 98%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
ChanakaRatnayake
0
Reputation points
answered 2026-03-04T11:45:22.8333333+00:00
Gérard Oomens
122.6K
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Bad shim signature on startup
I used to have linux/windows dual boot setup, and it used to work perfectly fine. But yesterday after a BIOS update, I cannot boot into windows unless I have secure boot off. Every time after selecting windows boot manager on GNU Grub screen, it just…
Windows for home | Windows 11 | Performance and system failures
31,449 questions
asked 2026-03-04T11:23:06.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 2%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sriram Surya
25
Reputation points
commented 2026-03-04T11:45:15.8033333+00:00
Sriram Surya
25
Reputation points
3 answers
Windows 11 randomly reset, removing all saved data. PC soon after restarted and did it again
I turned my pc on in the afternoon after shutting it down that morning and not seeing any sign of an update. When i started it up, i was greeted with a different screen than usual, and upon signing in i had to wait a while as it did something with…
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2024-09-13T12:01:14.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 28.999999999999996%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Thomas Gee
30
Reputation points
edited a comment 2026-03-04T11:44:34.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 52%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
Awlaad Edidi
0
Reputation points
2 answers
My Account got linked to a stranger email and I can't log in back to it
I try the recovery but it said I'm not the owner of the email account, is there anyways to prove or take back my account please?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,282 questions
asked 2026-03-04T10:59:06.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 6%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
劉章政
0
Reputation points
answered 2026-03-04T11:43:55.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 76%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Supriya Gupta
10
Reputation points
2 answers
One of the answers was accepted by the question author.
Is this a vault-standard protected file share?
Hi, I've inherited a setup and want to know whether the below is a full vault protected file share backup or not. When clicking the file share the top shows: Recovery Services Vault: My Vault is displayed Backup Policy: A policy is displayed that shows…
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,749 questions
asked 2026-03-02T16:50:42.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 63%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM2%3C/text%3E%3C/svg%3E)
MichaelB-2136
250
Reputation points
accepted 2026-03-04T11:43:34.6366667+00:00
MichaelB-2136
250
Reputation points
2 answers
One of the answers was accepted by the question author.
If I switch my vault backup policy from Snapshot to Vault will it..
I have a file share that I've been using snapshots on for a while, on a 30 day retention policy. When switching to vault from snapshot it says: Retain snapshots for 5 days Retention of daily backup 30 days If I understand correctly that means there are…
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,749 questions
asked 2026-03-02T15:51:52.94+00:00
MichaelB-2136
250
Reputation points
accepted 2026-03-04T11:42:12.0866667+00:00
MichaelB-2136
250
Reputation points
2 answers
Windows 11 – WSL installed but wsl commands return “The system cannot find the file specified” and where wsl returns nothing
I I am running Windows 11 (Version 23H2, Build 22631.6199). I am unable to use WSL. Every wsl command returns: The system cannot find the file specified. Symptoms PS C:\Windows\System32> wsl --install Important detail: where wsl returns…
Windows for home | Windows 11 | Apps
2,106 questions
asked 2026-02-28T23:54:54.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 4%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOE%3C/text%3E%3C/svg%3E)
omar Elksass
0
Reputation points
commented 2026-03-04T11:41:55.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
19,780
Reputation points Microsoft External Staff
Moderator