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Got a strange e-mail Don't know what transaction could be

Azure monitor alert rule Inv-02553963 was resolved for inv02553963 at March 4, 2026 19:20 UTC. Alert rule description MICROSOFT CORPORATION BILLING DEPARTMENT ACCOUNT SECURITY ALERT (REF: MS-FRA-6673829-KP) We have detected an unauthorized transaction .…

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2026-03-04T20:23:23.39+00:00
Rick Smith 25 Reputation points
answered 2026-03-04T23:03:49.0733333+00:00
Erland Sommarskog 134.1K Reputation points MVP Volunteer Moderator
2 answers

how to fix blurry background?

how to fix blurry background? turn on delete trash folder upon exit?

Outlook | Windows | New Outlook for Windows | For home
asked 2026-03-04T18:13:28.3766667+00:00
Thomas P. McDonough 0 Reputation points
answered 2026-03-04T23:01:25.9966667+00:00
Jeronimo Fuerte 39,430 Reputation points Independent Advisor
2 answers

Not Receiving Emails

Pretty sure my account may have been compromised. Quite a few people notified me that they received a bogus email from me and that my email has been blocked. I can send out an email but can’t receive. Can someone help me? Thank you, DLAult

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-03-04T22:24:16.3966667+00:00
DLAult 0 Reputation points
answered 2026-03-04T23:01:11.71+00:00
John Jefferson Doyon 69,835 Reputation points Independent Advisor
2 answers

How to enroll into a different version of MS365

I purchased a PC from Costco that came with a 3 month subscription to MS365 Personal. During the PC setup process it seems that I got enrolled into a MS365 Business subscription for 1 month. How can I get this fixed

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-03-04T21:53:36.7933333+00:00
Dale Ham 0 Reputation points
answered 2026-03-04T23:00:59.7866667+00:00
Chris Duong 8,740 Reputation points Microsoft External Staff Moderator
1 answer

Can't open Excel

Just installed Office 2024 and Excel will not open.

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-03-04T22:59:50.98+00:00
michael mcgee 0 Reputation points
answered 2026-03-04T22:59:59.59+00:00
Q&A Assist
2 answers

One of our users is having trouble with her Office 360 account

One of our employees, who has a full Microsoft 360 license like the rest of us, is having multiple issues that our Microsoft Office Administrator can't fix. Her account address is [Moderator note: personal info removed]. She is having trouble editing…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-03-04T15:39:41.4833333+00:00
Erin O'Brien 0 Reputation points
edited a comment 2026-03-04T22:59:48.54+00:00
Emily T 485 Reputation points Microsoft External Staff Moderator
2 answers

windows media player

How do I set the location for ripped cds using Windows 11?

Windows for home | Windows 11 | Apps
asked 2026-01-25T23:34:11.9633333+00:00
Lisa D 20 Reputation points
commented 2026-03-04T22:56:52.7533333+00:00
Kathy M 0 Reputation points
2 answers One of the answers was accepted by the question author.

Moving to new computer

A few questions: Any recommendations for PC mover software -- preferably free -- or a guide for manual transfer? Win 11 Home When I get the new laptop do I sign in with my current windows ID? Does that transfer any of my settings? Do I need to sign…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-03-04T20:32:26.8966667+00:00
DavidH44 60 Reputation points
accepted 2026-03-04T22:56:22.93+00:00
DavidH44 60 Reputation points
2 answers

Excel has space for extra lines but puts them on the next page

My excel spreadsheet has space for several more lines at the bottom of the page but puts them on the next page instead. I checked for page breaks but there are no page breaks in that spot. (I did check both manual and automatic page breaks, and nothing…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-03-03T18:57:32.7+00:00
Sue 0 Reputation points
commented 2026-03-04T22:54:29.79+00:00
Hendrix-C 15,990 Reputation points Microsoft External Staff Moderator
2 answers

how to fix my laptop making a buzzing noise every 5 seconds

when i go on a game, my laptop starts buzzing and changed my audio. it sounds like im in a tunnel on all my audio. the only fix i have is unplugging my headset and plugging it in or changing my audio the changing it back but that only works for a minute…

Windows for home | Other | Performance and system failures
asked 2026-03-04T20:15:41.2+00:00
Eddie ingram 0 Reputation points
answered 2026-03-04T22:52:55.43+00:00
Lester Bernard Reyes 79,795 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

OUTLOOK Disconnected

hi my outlook showing a warning symbol & also its disconnected , not receive any mail and sending mail also failed

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-03-03T17:26:05.88+00:00
Akram, Mollick [C] 20 Reputation points
accepted 2026-03-04T22:49:37.6+00:00
Akram, Mollick [C] 20 Reputation points
2 answers

REFUND NEEDED

I have been charged $19.99 for microsoft. I have not had an account since 2019 during my work. I have been retired since that time. I do not have an account so please refund my money. None of the choices that I had to make below are applicable.

Microsoft 365 and Office | Install, redeem, activate | For home | Android
asked 2026-03-04T22:02:48.13+00:00
Sherry Hallett 0 Reputation points
answered 2026-03-04T22:45:04.21+00:00
Darhyl Amizola 41,740 Reputation points Independent Advisor
2 answers

legal name change

I'm going to take a certification exam, but my legal name has changed. When I try to change it again in settings, it tells me to contact support.

Community Center | Not monitored
asked 2026-03-04T20:44:41.9166667+00:00
Deniz Menderes 0 Reputation points
answered 2026-03-04T22:44:37.1366667+00:00
Julian Sharp 24,966 Reputation points
2 answers

Night Owl Protect having issures

Installing night owl protect on my HP laptop . Giving me error "vcruntime140_1.dll was notfound"

Windows for home | Windows 10 | Apps
asked 2026-03-04T20:50:25.9733333+00:00
Jose Roman 0 Reputation points
answered 2026-03-04T22:44:03.14+00:00
Rodrigo Queiroz 77,750 Reputation points Independent Advisor
2 answers

Two yearly versions of MS 365. Wrong one was cancelled. How do I switch?

I got the annual MS 365 Personal in Jan. 2026. It was a renewal through MS. In March 2026 I got a renewal from Apple and I sent it through not knowing I had already renewed through MS. When the bill came from Apple I realized my problem and cancelled…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-04T18:35:14.0633333+00:00
Ann L 0 Reputation points
answered 2026-03-04T22:41:50.9433333+00:00
Jeronimo Fuerte 39,430 Reputation points Independent Advisor
2 answers

have windows 11home, upgraded to windows 11pro, cannot get it installed, get errors

have windows 11home, purchased upgrade to pro, cannot install, getting error message

Windows for home | Windows 11 | Windows update
asked 2026-03-04T22:08:10.28+00:00
Paulette Menniti 0 Reputation points
answered 2026-03-04T22:41:41.94+00:00
John DeV 163.3K Reputation points Independent Advisor
2 answers

I have a complaint

I have a complaint to MicroSoft about the working of Onedrive in MS Edge

Microsoft Edge | Website issues | Windows 11
asked 2026-02-24T08:05:25.8966667+00:00
Van Der Tak, Marcel 0 Reputation points
edited an answer 2026-03-04T22:37:07.1033333+00:00
Lucus-V 7,235 Reputation points Microsoft External Staff Moderator
3 answers

Limit responses to 1 per person when using list forms in Sharepoint (not when just using forms)

Hi, If I go to microsoft forms and create a form I have the option to select one response per person. You can also create forms in a microsoft list but this does not appear to give you the option to limit responses to 1 per person - is there any way to…

Microsoft 365 and Office | Microsoft Forms | For business
asked 2026-03-04T06:09:50.24+00:00
Allison Cunnington 0 Reputation points
answered 2026-03-04T22:36:59.89+00:00
DBG 11,711 Reputation points Volunteer Moderator
2 answers

My email was cloned and I do not get all the mail that is sent to my actual email address

I received 3 emails that were sent to me from my exact email (claming they have all my data, etc and that they will either sell it on the dark web to have my bank accounts etc hacked or I pay a ransom price). This happened within the last week. Within…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-03T19:51:25.3066667+00:00
Letitia Malespin 0 Reputation points
answered 2026-03-04T22:36:47.95+00:00
Brian Tillman 25,440 Reputation points Independent Advisor
2 answers

Reporting API Returns Success with Null Download URL Since Feb 28

Issue Summary: The Microsoft Advertising Reporting API v13 has been completely broken since approximately February 28, 2025. ALL report requests return Status: "Success" but ReportDownloadUrl remains permanently null, making it impossible to…

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

532 questions
asked 2026-03-04T20:23:31.7666667+00:00
FindLaw Tech 10 Reputation points
answered 2026-03-04T22:35:23.6433333+00:00
MS Advertising - John Mark 315 Reputation points Microsoft External Staff Moderator