14,891 questions
2 answers
Why does Windows update cease installing at 97%
Screenshot shows clearly how the installation freezes at 97% How can this be addressed?
Windows for home | Windows 11 | Windows update
asked 2026-03-06T03:20:29.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 41%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Michael Buttress
0
Reputation points
answered 2026-03-06T03:56:39.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
38,070
Reputation points
Independent Advisor
1 answer
Locked out of Outlook account due to 2FA verification loop
I am locked out of my personal Outlook account. I have 2FA enabled, but when I attempt to reset the password: The first verification step works (recovery email) The second verification step requires SMS verification All the options for the second…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,373 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 28.000000000000004%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJY%3C/text%3E%3C/svg%3E)
1 answer
GH-300 GitHub Copilot certification is not uploaded in my Microsoft profile
Hi Team, I have already completed the GH-300 Github Copilot last night and below are the exam details for the same. But I am still not seeing the certification updated in my profile. Could you please assist me on the same. Appointment Details: Order…
Microsoft Copilot | Other
1,740 questions
asked 2026-03-06T03:47:50.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sandip Chowdhury
0
Reputation points
answered 2026-03-06T03:47:58.6333333+00:00
AI answer
2 answers
hacked email
My outlook has been hacked, changed my password, looked for virus, none found. I am getting emails from self. I think from the draft account. Any ideals
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,682 questions
asked 2026-03-06T03:14:42.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 53%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
sam parham
0
Reputation points
answered 2026-03-06T03:47:40.7266667+00:00
EmilyS726
232.3K
Reputation points
Independent Advisor
2 answers
How do I turn off my touch pad on this laptop
I have a HP Noteb6ook - 15-da0002dx Product #: 4RU76UAS Touchpad with multi-to gesture support I am trying to turn off my touchpad. I have tried many methods I found online but nothing works
Windows for home | Windows 11 | Devices and drivers
22,959 questions
asked 2025-11-09T18:14:39.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 20%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Charles Welsh
5
Reputation points
commented 2026-03-06T03:45:00.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 57.00000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jane Grudt
0
Reputation points
1 answer
I lost my office 2021 professional plus in-built licence
I lost my office 2021 professional plus licence (which is included with HP all in one PC). Basically I forgot that it will uninstall office and formatted with keep my files. Now i don't have anything to install it and activate it. I don't know how but…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,550 questions
asked 2026-03-04T17:07:15.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 14.000000000000002%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Pankaj Kumar
0
Reputation points
commented 2026-03-06T03:42:42.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
111.3K
Reputation points
Independent Advisor
4 answers
Account was hacked, now all incoming and outgoing emails have the same message.
Email was hacked, changed my password, enabled 2FA, removed rules and still all incoming and outgoing emails have the same message... “YOUR FILES WILL BE LEAKED UNLESS YOU ACT NOW, Hello, your e-mail has been hacked, your password has been compromised…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
8,798 questions
asked 2026-03-04T20:02:32.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 71%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Shannon Hill
0
Reputation points
answered 2026-03-06T03:42:32.91+00:00
EmilyS_726
17,190
Reputation points
Volunteer Moderator
2 answers
How to fix black screen on Windows 11 with message Your device ran into a problem and needs to restart. We will restart it for you - Stop code: inaccessible boot device ox7b
I've clicked on all of the options on the Troubleshooting menu but nothing works. I have tried chkdsk and several other command prompts on the black Command Prompts screen on the Troubleshooting menu bootrec /fixmbrboot bootrec /fixboot bootrec…
Windows for home | Windows 11 | Performance and system failures
31,473 questions
asked 2026-03-04T11:11:48.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 20%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Edward Butler
0
Reputation points
commented 2026-03-06T03:41:51.3433333+00:00
Ivan B
111.3K
Reputation points
Independent Advisor
3 answers
Outlook keeps saying updating at the bottom
I had to delete and reinstall Outlook on my phone. Had to reinstall my emails one by one. I got the archieved emails, but unable to send/receive from one of the accounts. Have deleted and reinstalled the account multiple times. Any suggestions to get the…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
2,855 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 90%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
1 answer
Cannot close my outlook account
I want to close my outlook.com account. I go to https://go.microsoft.com/fwlink/?linkid=2272280 and click "Next". It shows a message "You need to leave your work organization". The "Go to my work organization" cannot login…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,531 questions
asked 2026-02-07T18:04:45.73+00:00
FantasqueX
5
Reputation points
commented 2026-03-06T03:39:50.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 11%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
M. Janine Burks
0
Reputation points
3 answers
New Version of Outlook will not send emails containing hyperlinks
After switching to New Outlook, email messages containing hyperlinks to Vimeo or Youtube. Gives error message but does not explain the problem.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,365 questions
asked 2026-03-04T20:20:33.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 86%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Tony Fournier
0
Reputation points
answered 2026-03-06T03:38:36.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alice-N
9,615
Reputation points Microsoft External Staff
Moderator
1 answer
If I selected business as a way to use my Microsoft account, how can I remove that?
I think I selected business when accessing my Microsoft Account after a reboot. Mine is a home account, not a business account. Can this be set right?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,679 questions
asked 2026-03-06T03:36:49.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 27%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Sandra Jones
0
Reputation points
answered 2026-03-06T03:37:01.3433333+00:00
AI answer
2 answers
Need exact step by step instructions to fix overtype in outlook browser March 2026
All solutions seems to refer to older versions. Trying to type in notes and it randomly goes to overtype. Pressing 'left shift' or 'insert key' doesn't fix it.
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,280 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 41%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
2 answers
Someone has taken over control of my Outlook account
A bad actor has taken over my Outlook account and changed folders, deleted emails, sends ransom notes. I have investigated the Forwarding and Sweep action in Security and removed a Rule it all seems clean there. I also see multiple users in my account…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,682 questions
asked 2026-03-05T20:03:38.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 35%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGT%3C/text%3E%3C/svg%3E)
Greg Taylor
0
Reputation points
answered 2026-03-06T03:36:11.2933333+00:00
EmilyS_726
17,190
Reputation points
Volunteer Moderator
1 answer
i cannot print from Word on Apple Mac desktop upgraded to tahoe
upgraded mac to Tahoe OS and can’t print from Word
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,405 questions
asked 2026-03-06T03:35:36.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 26%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Irene Lorbergs
0
Reputation points
answered 2026-03-06T03:35:52.89+00:00
AI answer
3 answers
Email limit
Hello Microsoft, I just setup an email account on outlook. I just learned that there is a email limit and I am not able to send/receive any more emails for 24 hours. How do I adjust this limit? why was this not made clear when signing up ? Please let…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,682 questions
asked 2026-03-03T22:05:05.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 12%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
David and Lynne Wierzba
0
Reputation points
answered 2026-03-06T03:34:42.4933333+00:00
Alice-N
9,615
Reputation points Microsoft External Staff
Moderator
0 answers
Missing Copilot Sidebar in Microsoft Edge (Version 145.0.3800.82) on Windows 11 Version 25H2 (OS Build 26200.7922) – Request for Rollout Timeline
Hello, I am running Microsoft Edge Version 145.0.3800.82 (Official build) (64‑bit) on Windows 11 Version 25H2, OS Build 26200.7922. Both Windows and Edge are fully up to date. My system does not have the Copilot sidebar. I only have the legacy Edge…
Microsoft Copilot | Other
1,740 questions
asked 2026-03-06T03:33:11.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 49%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Robert Smith
0
Reputation points
asked 2026-03-06T03:33:11.3166667+00:00
Robert Smith
0
Reputation points
1 answer
I PAID BUT STILL CANT SEND EMAIL
I PAID FOR AN UPGRADE TO SEND EMAIL BUT I STILL CANT SEND AN EMAIL
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,365 questions
asked 2026-03-06T00:27:28.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 66%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
daniel wood
0
Reputation points
answered 2026-03-06T03:31:59.5033333+00:00
EmilyS_726
17,190
Reputation points
Volunteer Moderator
3 answers
how to change my date of birth
my kid entered his date of birth with my email. how do I change it? Moved from Microsoft System Center | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,531 questions
asked 2025-12-26T03:51:00.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 47%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERV%3C/text%3E%3C/svg%3E)
Rui Ventura
5
Reputation points
answered 2026-03-06T03:31:28.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 41%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Christina Haas
5
Reputation points
1 answer
How do I give powerpoint on safari access to my microphone and camera?
I am trying to use the Presenter Coach feature, but I cannot because it says it doesn't have access to my microphone or camera.
Microsoft 365 and Office | PowerPoint | Other | Other
Microsoft 365 and Office | PowerPoint | Other | Other
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
144 questions
asked 2026-03-06T03:29:57.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 93%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Patterson, Hattie
0
Reputation points
answered 2026-03-06T03:30:08.4266667+00:00
AI answer