1,800,551 questions

Sort by: Updated
2 answers

Help , I have a new phone

I got a new phone and I’m to log in on my new device, but it’s asking me to authenticate and I can’t because I no longer have the old device. Please I need help. I can’t get into my work or school accounts. Moved from: Microsoft Security | Microsoft…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-02-11T21:58:24.3733333+00:00
Victoria Polk 0 Reputation points
edited the question 2026-02-19T10:05:21.93+00:00
Daniel-Vo 5,845 Reputation points Microsoft External Staff Moderator
3 answers

Forgot the global admin password

our customer forgot the global admin password so help me. i already rice a ticket but they didn't responded us properly i need some other person so give me a solution for that. Move from: Microsoft 365 and Office | Other

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-02-12T07:15:08.2166667+00:00
Sabareeswaran P 0 Reputation points
edited the question 2026-02-19T10:04:08.74+00:00
Daniel-Vo 5,845 Reputation points Microsoft External Staff Moderator
1 answer

Authenticator App & New Device

I recently switched my phone and can’t access my school email due to the inability to authenticate myself while using the Authenticator app. Moved from: Microsoft Security | Microsoft Authenticator

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-02-07T09:22:19.1666667+00:00
julian molina 10 Reputation points
edited the question 2026-02-19T10:03:37.0566667+00:00
Daniel-Vo 5,845 Reputation points Microsoft External Staff Moderator
2 answers

Microphone error

I am trying to have daily meetings and my microphone is not working. when on a meeting my partners cant hear me? I have tried to resolve by trying various options but cant resolve it and need to share my computor to get it solved.

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-02-19T09:43:29.2633333+00:00
Darren Baker 0 Reputation points
answered 2026-02-19T09:59:54.3333333+00:00
Ruwim.B 6,225 Reputation points Volunteer Moderator
1 answer

Hi I want to create a AI agent in M365 and have copilot licence and can we use RAG technique for agent to validate the data in word or excel and provide update

Hi I want to create a AI agent in M365 and have copilot licence and wanted to know how can i make Agent to use RAG technique making my AI agent to refer only document and provide result. Note : I do not have licence for copilot studio Is it possible and…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-02-07T07:13:48.3633333+00:00
Ashok K 0 Reputation points
edited a comment 2026-02-19T09:55:09.8733333+00:00
Nivedipa-MSFT 4,086 Reputation points Microsoft External Staff Moderator
1 answer

How to fix BitLock

DEAR MICROSOFT SUPPORT TEAM I am writing to urgently request assistance with accessing my BitLocker recovery key, which appears to be unavailable through my Microsoft account due to a persistent technical error.   ISSUE SUMMARY After performing a clean…

Windows for home | Windows 11 | Performance and system failures
asked 2026-02-07T18:11:20.88+00:00
Golden Seehow 0 Reputation points
edited the question 2026-02-19T09:52:11.28+00:00
Anonymous
2 answers

Arabic numbers instead of English

I am seeing numbers in zoho bigin software in arabic instead of english

Microsoft Partner Center API
Microsoft Partner Center API

API access and integration with Microsoft Partner Center for managing partner data

762 questions
asked 2026-02-19T09:45:41.91+00:00
Raid Haddadin 0 Reputation points
answered 2026-02-19T09:48:19.66+00:00
Raid Haddadin 0 Reputation points
2 answers One of the answers was accepted by the question author.

Tax residency certicifate 2026 Poland

Hello, could you provide a tax residency certificate for Poland for 2026 or guide me where/how can I get one, please.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-02-17T12:46:27.56+00:00
Radek Stolarczyk 20 Reputation points
edited the question 2026-02-19T09:47:12.3133333+00:00
Daniel-Vo 5,845 Reputation points Microsoft External Staff Moderator
1 answer

Can we able to successfully set up SMS using third party tool?

If we weren't able to create a brand and campaign which is a compliance needed to enable the SMS in MS Teams, would it be okay to use a third party tool instead? Moved from: Microsoft 365 and Office | Access | For business | Windows

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-02-19T08:53:17.05+00:00
MMM Events 5 Reputation points
commented 2026-02-19T09:45:39.0166667+00:00
Nam-D 3,865 Reputation points Microsoft External Staff Moderator
1 answer

Move Microsoft Tenant away from GoDaddy

Hi, I have two microsoft office accounts that I created with GoDaddy, I'm moving my account over from GoDaddy but I can't move my microsoft office accounts and I can't go through the help section as it is taking me in a loop as I don't have a microsoft…

Outlook | Web | Outlook.com | Email
asked 2026-02-18T16:14:17.6233333+00:00
Holly Frances 0 Reputation points
edited the question 2026-02-19T09:45:29.5066667+00:00
Ian-T 7,735 Reputation points Microsoft External Staff Moderator
2 answers

I see 2 charges on my debit card for the month of January

I need to understand why I'm being charged for two accounts. Here are changes dates on my debit card 1/2/2026 for Microsoft 365 Premium, 1/05/2026 for Microsoft 365 personal accounts. Please assist me with this matter. I do need two accounts for my…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-02-19T09:05:32.2233333+00:00
Ella Blackwell 0 Reputation points
answered 2026-02-19T09:43:16.05+00:00
John Jefferson Doyon 69,480 Reputation points Independent Advisor
1 answer

How to fix a enlarged email on screen

My emails are so large I can only see one of them I need to reduce info on the screen so I can see my task bar and more emails

Microsoft 365 and Office | Microsoft 365 Defender | Other | Android
asked 2025-09-24T14:41:03.45+00:00
Richard Martin 0 Reputation points
commented 2026-02-19T09:41:39.64+00:00
Elizabeth Halstead 0 Reputation points
3 answers

How can I take Microsoft Rewards quizzes and activities to earn extra reward points?”

How can I take Microsoft Rewards quizzes and activities to earn extra reward points?”

Microsoft Edge | Other | Windows 11
asked 2026-01-07T01:11:54.9733333+00:00
SRIKANTH JAHNAVI 5 Reputation points
answered 2026-02-19T09:39:29.3533333+00:00
delicious 0 Reputation points
0 answers

how can i fix not being able to see password when i'm in passkey settings

I go to settings then accounts then passkey they say that they are there but I cant see the passwords

Microsoft Security | Microsoft Identity Manager
asked 2026-02-19T09:36:29.7533333+00:00
Haha Poo 0 Reputation points
2 answers

Cancel my Teams Subscription

Dear Team, I am not able to cancel my MS Teams Subscription. Pls do that for me immediately: Order ID: [Moderator note: personal info removed]  Invoice Number: [Moderator note: personal info removed]  Billing Adress: ascent consult [Moderator note:…

Microsoft Teams | Microsoft Teams for business | Teams for Mac
asked 2026-02-19T08:27:39.78+00:00
Agnes Kathol 0 Reputation points
edited the question 2026-02-19T09:33:39.7833333+00:00
Demi-N 16,260 Reputation points Microsoft External Staff Moderator
2 answers

Indexing in new outlook

Hi, How can i know the indexing of my Outlook in case of New Outlook. How can i know all my PST files are indexed. As i am not able to Search all the emails. Thank You.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-02-18T08:28:19.0166667+00:00
Vikas Sharma 0 Reputation points
commented 2026-02-19T09:32:58.2466667+00:00
Daniel-Vo 5,845 Reputation points Microsoft External Staff Moderator
1 answer

Export a list view which contain 16 K items will only show 2888 items

I have a created a list view for our custom SharePoint online list (which contain around 88K items in total), to only show items that are expired:- now we have around 16K items which are expired, but when i chose to export the list view items :- I only…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-02-18T11:21:28.9+00:00
john john Pter 1,510 Reputation points
commented 2026-02-19T09:31:48.32+00:00
Daniel-Vo 5,845 Reputation points Microsoft External Staff Moderator
1 answer

Realtime GPT Transcription. Confusion over language used

Hello We use the Azure Realtime GPT integrated with many other Azure services & works like a charm! When we use transcriptions, the user speech is transcribed via the configured input_audio_transcription: { model: 'whisper-1' } which returs…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

4,783 questions
asked 2026-02-19T06:00:01.9133333+00:00
It is VMS 270 Reputation points
answered 2026-02-19T09:23:33.14+00:00
SRILAKSHMI C 18,225 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

WAF Custom Rule Failure: IP Allow-list (SocketAddr) not working

Hello Community, We are experiencing a persistent issue with an Azure Front Door WAF policy. Despite creating a brand-new instance today to rule out configuration conflicts from a failed attempt yesterday, our IP filtering remains non-functional. We have…

Azure Front Door
Azure Front Door

An Azure service that provides a cloud content delivery network with threat protection.

1,179 questions
asked 2026-02-13T10:20:17.2633333+00:00
Sergey Zakharov 20 Reputation points
edited the question 2026-02-19T09:21:46.2266667+00:00
Thanmayi Godithi 9,855 Reputation points Microsoft External Staff Moderator
1 answer

student access

Azure student sign up shows 'no aacess'.Please help.!

Azure | Azure Training
asked 2026-02-19T09:17:53.14+00:00
ANAGA RAGHAVAN 0 Reputation points
edited the question 2026-02-19T09:20:58.6833333+00:00
Saraswathi Devadula 16,020 Reputation points Microsoft External Staff Moderator