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I can’t use my email account at all. It keeps showing “parental guard”

I cannot use my email account at all. It keeps showing “parental guard” everywhere — even when I try to log in on the Microsoft website, the store, or on Android. Because of this, I had to create a new account just to manage things myself — I literally…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

174 questions
asked 2026-02-17T05:45:17.5366667+00:00
Cha nut 0 Reputation points
answered 2026-02-17T06:36:05.6666667+00:00
Diana Mariz 8,020 Reputation points Independent Advisor
1 answer

How to fix forced Content Adaptive Brightness on Surface Laptop 7

Surface Laptop 7 (Snapdragon X) has firmware-level Content Adaptive Brightness Control that ignores DisableCABC and CabcOption registry values. Thoughts on how to fix this.

Surface | Surface Laptop | Display and screen
asked 2026-02-15T07:02:13.2933333+00:00
David 0 Reputation points
commented 2026-02-17T06:35:44.8766667+00:00
Huy-K 11,860 Reputation points Microsoft External Staff Moderator
2 answers

How do I setup my child's email recovery account

I have two children accounts, i thought i setup both the same way. Both are listed on my family page, but on one account I am unable to reset the password, or have a recovery account. How can I add my parental email as the recovery account for my…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-02-14T21:22:49.87+00:00
Marcial Hernandez 0 Reputation points
edited an answer 2026-02-17T06:35:39.4466667+00:00
Alice-N 9,610 Reputation points Microsoft External Staff Moderator
2 answers

Text Scrolls Up Past Top of Text Box (Microsoft Access)

I have a bound Long Text Box with a height = 6" which displays a list. Even though the text only covers a third of the Text Box when I use 2 fingers to scroll down the text disappears up past the top of the box. Anu ideas how to prevent…

Microsoft 365 and Office | Access | For home | Windows
asked 2026-02-13T20:58:00.86+00:00
James 130 Reputation points
commented 2026-02-17T06:34:51.67+00:00
Gabriel-N 16,925 Reputation points Microsoft External Staff Moderator
1 answer

I'm trying to link my phone to my computer but it's not accepting the password

I'm trying to get my phone to connect to my computer, but microsoft won't allow me to connect my OWN phone that I bought with my money to my OWN computer that I bought with my money. Instead they feel the need for me to come up with some magic password…

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-02-15T16:07:38.4533333+00:00
Danielle DiCristino 0 Reputation points
commented 2026-02-17T06:34:17.28+00:00
Huy-K 11,860 Reputation points Microsoft External Staff Moderator
2 answers

Help me close account

I have several sign ins and can't find one that has active account that I want to cancel.

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-02-16T13:01:25.8133333+00:00
Cheryl Mathis 0 Reputation points
commented 2026-02-17T06:33:52.79+00:00
Gabriel-N 16,925 Reputation points Microsoft External Staff Moderator
2 answers

Fabric Activator Was Unable To Activate Your Account

For the past 3 mornings at around 1am I have been receiving an error message about a "Fabric Activator". Is this a genuine message or is it a scam? Please advise what this email is about and if it is not genuine, have it blocked.

Microsoft 365 and Office | Other
asked 2026-02-17T04:59:00.65+00:00
James Williams 0 Reputation points
answered 2026-02-17T06:33:43.9733333+00:00
DaveM121 876.9K Reputation points Independent Advisor
2 answers

Access labels

I have 50 labels to print off from my contact list in my access database. It is only printing 1 page. How do I get all the labels (all 50) off. thanks

Microsoft 365 and Office | Access | For business | Windows
asked 2026-02-16T11:20:26.03+00:00
Donalds Tours 0 Reputation points
commented 2026-02-17T06:33:18.8533333+00:00
Gabriel-N 16,925 Reputation points Microsoft External Staff Moderator
2 answers

my microsoft office is not working at all when i open it it does open but my not able to type on use any of the fectures

my microsoft office is not working at all. it does open but when i try to type it does not type at all. Even other fectures of the microsoft office is not working

Microsoft 365 and Office | Office Online Server
asked 2026-02-16T07:33:52.62+00:00
Matlou Moabelo 0 Reputation points
edited a comment 2026-02-17T06:32:04.1+00:00
Gabriel-N 16,925 Reputation points Microsoft External Staff Moderator
1 answer

Can login to Microsoft account on website but not on my PC

Title. Ive been having this issue for hours now where I can't login to my microsoft account on my pc, The account is logged in on my laptop just fine, but im encountering errors when I try to sign in on my pc, whenever I try to login via pin I get 2…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-02-15T15:31:02.3533333+00:00
Anon 0 Reputation points
commented 2026-02-17T06:31:52.1433333+00:00
Huy-K 11,860 Reputation points Microsoft External Staff Moderator
1 answer

Bing switching shopping suppliers

When I search bing for an item to buy I originally hit the search button. It comes up with All of the results. I then hit the Shopping tab. Multiple suppliers show up originally then the screen automatically switches to eBay being the only supplier.

Microsoft Edge | Website issues | Windows 11
asked 2026-02-14T16:32:08.95+00:00
John Cinicola 0 Reputation points
commented 2026-02-17T06:31:34.1866667+00:00
Huy-K 11,860 Reputation points Microsoft External Staff Moderator
2 answers

How to get my Azure Migration Appliance installer signed so I can install it. Or do I just change my GPO.

The AzureMigrateInstaller package is not signed and will not run unless I disable Remote Signed. I don't want to do this. Why does MS not sign this PS?

Azure Migrate
Azure Migrate

A central hub of Azure cloud migration services and tools to discover, assess, and migrate workloads to the cloud.

1,092 questions
asked 2026-02-10T23:01:31.3366667+00:00
William Potts 0 Reputation points
commented 2026-02-17T06:30:36.83+00:00
Suchitra Suregaunkar 13,995 Reputation points Microsoft External Staff Moderator
2 answers

Outlook 2016 will not open

I have Windows 10 with Outlook 2016. Outlook will not open. Has happened to me in the past and a PC restart would fix, but now still cannot open Outlook 2016 even after restarting

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-02-17T00:08:12.2133333+00:00
Kim Bullock 0 Reputation points
edited a comment 2026-02-17T06:30:32.5666667+00:00
Hornblower409 8,630 Reputation points
1 answer

After downloading latest upgrade to windows edge 11, several other programs will not start

Latest update to windows edge 11 on 2-13-2026 has caused chrome, word, TurboTax and others to become inoperative. Msg says that I do not have permissions. I checked properties and I have full control of these disabled apps. Is there a common corrupted…

Windows for home | Windows 11 | Windows update
asked 2026-02-14T18:16:28.4966667+00:00
Franklin Miller 0 Reputation points
commented 2026-02-17T06:30:08.2533333+00:00
Huy-K 11,860 Reputation points Microsoft External Staff Moderator
2 answers

Cannot cancel MS office membership for the past 2 years, cannot access old hotmail account. HELP

Hey there, Been having this issue for quite a long time now, and it's draining me of money, time and my mental well-being. I moved to New Zealand 3 years ago, about 2 years ago I lost access to my lifelong Hotmail account which I have filled in endless…

Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
asked 2026-02-17T05:05:56.7933333+00:00
Millan Padhiar 0 Reputation points
answered 2026-02-17T06:28:18.8833333+00:00
DaveM121 876.9K Reputation points Independent Advisor
1 answer

Registering Personal Devices - Work or School Network

Hi I am unable to register a MacOS device following the instructions given in the article below. See https://support.microsoft.com/en-gb/account-billing/register-your-personal-device-on-your-work-or-school-network-8803dd61-a613-45e3-ae6c-bd1ab25bf8a8…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-23T10:38:54.5533333+00:00
Venkat Srinivasan 0 Reputation points
answered 2026-02-17T06:26:56.76+00:00
Carolyne-3676 1,136 Reputation points
2 answers

Restore thousands of files in Sharepoint Online for specific user

A user has deleted thousands of files. Is there an easier way to get it back, rather than selecting a 100 at a time?

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-02-05T19:00:23.56+00:00
Info Tech 0 Reputation points
commented 2026-02-17T06:26:07.2833333+00:00
Info Tech 0 Reputation points
2 answers

Copy as Link

How do I copy a file or document as a link to put into another location in windows 11

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2025-11-04T14:51:59.18+00:00
Nancy Slater 0 Reputation points
commented 2026-02-17T06:23:16.21+00:00
Jeremy Stone 0 Reputation points
2 answers

Cant login to Win 11 PC. only has Microsoft PW set up. issue with Wifi

HI My Son is unable to log into his PC. it is setup at the moment only with my microsoft password and not a Pin. Its been fine forever until now. PC is 3 years old AMD Ryzen 5700. For past 4 days he cannot logon to the pc as it cant establish an…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-02-04T18:46:11.85+00:00
Craig Davies 25 Reputation points
commented 2026-02-17T06:23:10.0766667+00:00
Lychee-Ng 19,780 Reputation points Microsoft External Staff Moderator
2 answers

I am not receiving emails and as I am 74 years old I do not have a parent

I have only received 2 emails since Sunday, 1 from Telstra help and 1 from my doctors office. I have outlook on my hard drive for a desk top computer I am also not receiving emails on my Ipad. Help

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-02-17T05:40:51.6633333+00:00
Elizabeth Nettleton 0 Reputation points
answered 2026-02-17T06:23:08.4866667+00:00
Gunasekar N 67,475 Reputation points Independent Advisor