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3 answers

Not receiving email

All of a sudden on 1/23/26 I stopped receiving emails from one specific email address. I checked my spam folder, made sure the address was not blocked, and even added the email address as a safe sender but as of today I am still not getting the emails.…

Outlook | Web | Outlook.com | Email
asked 2026-01-26T20:04:40.8766667+00:00
JGH 0 Reputation points
commented 2026-02-16T15:57:56.61+00:00
Haien-L 7,665 Reputation points Microsoft External Staff Moderator
2 answers

How can I see my sent items in my second account/

My second email account doesn't show the emails a sent.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-01-26T18:57:29.0533333+00:00
ALFREDO ALVAREZ 0 Reputation points
commented 2026-02-16T15:56:49.4633333+00:00
Haien-L 7,665 Reputation points Microsoft External Staff Moderator
2 answers

Missing or deleted email

I noticed a large portion of my emails have gone missing from 2015 to 2017. I need help retrieving them please. Thank you for your assistance

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-01-26T16:52:53.7866667+00:00
Geral Cooper 0 Reputation points
commented 2026-02-16T15:55:45.6466667+00:00
Haien-L 7,665 Reputation points Microsoft External Staff Moderator
0 answers

Locked Out of Azure Subscription - Subscription Owner Access Issue

I am the owner of an Azure Pay-As-You-Go subscription and am currently locked out due to authentication issues. I cannot access the Azure Portal or Azure CLI, which prevents me from managing my resources or creating support tickets through the…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-02-12T22:57:56.09+00:00
Sam Hardy 0 Reputation points
commented 2026-02-16T15:55:07.67+00:00
Sridevi Machavarapu 30,275 Reputation points Microsoft External Staff Moderator
3 answers

Can't add screenshots on muti-line and rich-text-enabled column in Lists

Adding an item on the list but can't add an image. I enabled Multiline and Rich text function for this column.

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2025-09-11T16:23:30.9233333+00:00
Emmanuel Ventura 5 Reputation points
commented 2026-02-16T15:53:17.8+00:00
Felipe Fonseca 5 Reputation points
2 answers

Outlook 365 Web Version

I have an office with two WIN 11 PC's that would like to share the same Outlook email account including editing the same OUTLOOK calendar. When using the OUTLOOK classic APP both PC's can see the same OUTLOOK email (synchronized on both machines) but…

Outlook | Web | Outlook.com | Email
asked 2026-02-13T12:14:21.91+00:00
Hussey Septic Inc 0 Reputation points
commented 2026-02-16T15:53:13.8133333+00:00
Chloe-L 13,310 Reputation points Microsoft External Staff Moderator
2 answers

How to turn automatic responses off when the settings are already checked off.

How to turn automatic responses off when the settings are already checked off.

Outlook | Web | Outlook.com | Settings
asked 2026-02-12T19:30:25.8133333+00:00
Anonymous
commented 2026-02-16T15:51:58.7966667+00:00
Chloe-L 13,310 Reputation points Microsoft External Staff Moderator
3 answers

Cannot Sign In Offline Apps

Hi, I have access to Microsoft 365 via mu university affiliation. But, I can sign in we but not in Microsoft Apps (Offline). Every time I enter my Id and Password it says " Your account is in Bad State".

Microsoft 365 and Office | Word | For education | Windows
asked 2026-02-14T11:58:25.95+00:00
(Student) Suma, Tahsin Jahan 0 Reputation points
commented 2026-02-16T15:51:22.9733333+00:00
Henry-N 13,045 Reputation points Microsoft External Staff Moderator
1 answer

Word not opening, showing white screen

Hello, I am encountering issues with some word documents, they are not opening, they seem to open but then white screen and sometimes only with comment section appearing and rest is white screen as you see in attached photo. What could be the reason and…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-02-14T10:40:51.7733333+00:00
Osama Al-Areky 100 Reputation points
commented 2026-02-16T15:50:20.15+00:00
Henry-N 13,045 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

resetting printer/scanner after resetting pc

How do I reset my printer/scanner after resetting computer? I've been having numerous issues with my laptop. Once I reset my pc, those issues were fixed but my printer scanner application stopped working. I tried what was suggested but to no avail. Help!

Windows for home | Other | Apps
asked 2026-02-16T14:20:53.0233333+00:00
john macco 105 Reputation points
accepted 2026-02-16T15:49:40.7866667+00:00
john macco 105 Reputation points
2 answers

MS 365 licences

how many licences do I have for MS 365 and who uses them

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-02-14T06:46:14.7833333+00:00
ENGIN SIRMEN 0 Reputation points
commented 2026-02-16T15:49:38.0833333+00:00
Henry-N 13,045 Reputation points Microsoft External Staff Moderator
1 answer

Office 365 2nd authentication - every login

Hi Everytime I login to my outlook account I have to enter my Microsoft password and then use autheticator. I have tried multiple tasks to resolve but with no luck. I have Dell technical support and they have reviewed with no luck Can you help…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-02-16T13:27:59.84+00:00
Graeme Kelly 0 Reputation points
commented 2026-02-16T15:48:00.3333333+00:00
Graeme Kelly 0 Reputation points
1 answer

I cannot access my account as the authenticator is not working

I cannot get any support for this issue as I am asked to sign in to access support and cannot do this. My authenticator is not working since I bought my new iphone so I have no access to my work emails on my new phone. I cannot find a customer service…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-02-16T14:32:11.49+00:00
Camilla Wells 0 Reputation points
edited an answer 2026-02-16T15:47:02.2633333+00:00
Kristen-L 12,670 Reputation points Microsoft External Staff Moderator
1 answer

Can I recover a deleted page in loop workspace

I accidentally deleted a Project Brief page in my Loop workspace and need to recover same. Please advise how.

Microsoft 365 and Office | Loop | For business
Microsoft 365 and Office | Loop | For business

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

424 questions
asked 2026-02-10T17:51:02.9866667+00:00
DeAnn Sheldon 0 Reputation points
edited an answer 2026-02-16T15:46:10.5666667+00:00
Anonymous
2 answers

System Writer error

Hi. I have a server that is running windows Server 2016 standard edition and i'm having a problem with doing cloud backups and local automatic backups. Whenever a backup is trying to take place, the following error comes up "System state backup of…

Windows for business | Windows Server | Devices and deployment | Other
asked 2026-02-16T15:43:26.13+00:00
Saliesh Indurjeeth 0 Reputation points
answered 2026-02-16T15:45:40.19+00:00
Saliesh Indurjeeth 0 Reputation points
3 answers

windows 11 store app is not initialising

After the latest updates, Windows Store app is not initialising. All downloads halted

Windows for home | Windows 11 | Microsoft Store
asked 2026-02-16T14:24:39.5233333+00:00
Ravindran Ramamurti 0 Reputation points
commented 2026-02-16T15:45:28.7533333+00:00
Gloria Henry-Kidd 0 Reputation points
2 answers

How to force Azure AI model deployment only point to single AI resource

Deploying model in model catalog under a foundry is not using the correct parent foundry but is pointing to another foundry and also displaying another foundry for some reason. And since the foundry selected does not belong to the project, it throws…

Foundry Tools
Foundry Tools

Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform

4,560 questions
asked 2026-02-05T12:14:56.5033333+00:00
Pulin Gupta 0 Reputation points
commented 2026-02-16T15:44:25.9033333+00:00
Manas Mohanty 16,755 Reputation points Microsoft External Staff Moderator
2 answers

Creating a poll in teams outside of Meeting

Maybe i'm getting old and blind. Before in Teams if i was the host of a meeting there would be a cog on the meeting invite for me to pre-stage the poll. I don't see that anymore, only method i can see if to go into the meeting chat and make one. what am…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-02-10T14:06:20.5066667+00:00
nerdy 20 Reputation points
commented 2026-02-16T15:44:20.46+00:00
Anonymous
3 answers One of the answers was accepted by the question author.

File Hash SHA format converstion

I need to download cumulative updates and install them manually. The SHA1 file hash given by the Microsoft Update Catalog appears to use a different character base than what is produced by the get-filehash PowerShell function. Is there an app or function…

Windows for business | Windows Server | Devices and deployment | Install Windows updates, features, or roles
asked 2026-02-12T16:54:20.8466667+00:00
Cliff McCullough 20 Reputation points
commented 2026-02-16T15:44:19.6533333+00:00
Cliff McCullough 20 Reputation points
1 answer One of the answers was accepted by the question author.

SAML Federation to allow SSO for Entra Workforce tenant identity provider in Entra External service provider

My goal is to allow our employees registered in a workforce tenant to use their logins to access our SaaS application registered in an Entra external tenant. Customers can sign up to use our app with username/password but I'll also want to be able to…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-01-18T13:06:20.8166667+00:00
Philip Hendry 110 Reputation points
accepted 2026-02-16T15:43:50.77+00:00
Philip Hendry 110 Reputation points