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2 answers

doc.undo() works in Desktop version of Word but fails in the Online version

Problem Statement : There is a Word document which is being modified by multiple people, not simultaenously though(basically supports co-authoring). This includes all redlines, all comments, content controls, customXMLMappings etc. The requirement is to…

Microsoft 365 and Office | Development | Office JavaScript API
asked 2026-01-08T14:31:07.0366667+00:00
RahulK 20 Reputation points
commented 2026-02-12T07:42:20.12+00:00
Austin-H 8,355 Reputation points Microsoft External Staff Moderator
1 answer

Artifact Signing is stuck "In Progress"

I have completed email verification two days ago, but it still says that we need to complete it. Any help I can get here?

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

781 questions
asked 2026-02-12T07:41:15.5266667+00:00
Emil Wagman 0 Reputation points
answered 2026-02-12T07:41:28.16+00:00
Q&A Assist
2 answers

cannot login email when install office 365 in new device

i wass replace device because old device is windows 10, but when i use new device and install office 365 i can't login email outlook with subscription account, there loading arror something went wrong. [48v34]. Please advise about this.

Microsoft 365 and Office | Other
asked 2026-02-12T06:49:03.3966667+00:00
Maruf Setiadi 20 Reputation points
answered 2026-02-12T07:40:54.6766667+00:00
Gunasekar N 67,475 Reputation points Independent Advisor
2 answers

Fix my personal Microsoft 365

Hi I want to leave an organisation as I no longer belong to it and I have and pay for my own personal Microsoft 365 Christina Benson

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-02-12T07:04:19.6366667+00:00
christina benson 0 Reputation points
answered 2026-02-12T07:40:32.0266667+00:00
DaveM121 876.9K Reputation points Independent Advisor
5 answers One of the answers was accepted by the question author.

Intune Android enterprise devices registration suddenly fails on all devices 50129

We are using Intune since 2016-2017 and we're registering Android Enterprise (fully managed) devices since about 2020. Everything went fine sine a few days ago, the exact moment i can't say since we don't enroll new devices every day. Since a few days…

Microsoft Security | Intune | Enrollment
asked 2026-02-05T11:32:03.2666667+00:00
Martin 45 Reputation points
commented 2026-02-12T07:40:23.2166667+00:00
Martin 45 Reputation points
3 answers

Phone Link not syncing files across. Stays in Sync pending status

I have a Samsung S25 Ultra and the Phone Link app is working perfectly except in this one regard. I am on Windows 11 pro. Both laptop and Android have all the latest updates including the apps. I have tried removing the devices, uninstalling, clear…

Windows for home | Windows 11 | Connect Phone and PC
asked 2025-12-21T11:41:25.1066667+00:00
Nitesh J 15 Reputation points
edited an answer 2026-02-12T07:39:18.58+00:00
Angelos Pikoulas 15 Reputation points
3 answers

Excel will not save a newly created file to my PC

Excel will not save a newly created file to my PC. It will not save to my desktop or an existing file.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-02-11T15:22:43.59+00:00
Andrew Coombes 0 Reputation points
answered 2026-02-12T07:38:22.57+00:00
Andrew Coombes 0 Reputation points
2 answers

I can send but can’t receive emails on my outlook account…?

I can send but can’t receive emails on my outlook account

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-02-03T12:08:31.68+00:00
Billy Fairfield 0 Reputation points
edited an answer 2026-02-12T07:37:55.79+00:00
Henry-N 13,045 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Tenant ID location for Intune-only enrolled devices

Hi , I’m trying to identify where the Azure AD / Entra ID Tenant ID is stored on a Windows device that is enrolled only in Intune (MDM-only), and not Azure AD joined or Hybrid joined. On Azure AD–joined or Hybrid devices, the tenant ID can typically be…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-02-09T15:53:58.81+00:00
Naija R C 40 Reputation points
commented 2026-02-12T07:37:34.8566667+00:00
Naija R C 40 Reputation points
3 answers

I set up a new outlook email account today. I can recieve emails and I can send to myself, but none of my other emails to other people go through

I set up a new outlook email today. I can recieve emails now, and can send to myself, but none of my emails to other people go through.

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-01-31T22:49:42.14+00:00
DonO 0 Reputation points
edited an answer 2026-02-12T07:37:20.13+00:00
Winnie-B 7,765 Reputation points Microsoft External Staff Moderator
1 answer

CUT AND PASTE NOT WORKING BETWEEN FILES

TRYING TO COPY AND PASTE FROM ONE FOLDER TO ANOTHER TEXT FOLDER - WILL NOT WORK.

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-02-09T21:41:28.8066667+00:00
Richard Salisbury 0 Reputation points
commented 2026-02-12T07:36:49.62+00:00
Emma1-N 6,920 Reputation points Microsoft External Staff Moderator
2 answers

Extended Keyboard

How do I set up my extended keyboard to utilize the number pad

Windows for home | Other | Input and language
asked 2026-02-10T19:44:05.3133333+00:00
Jeffrey Smith 0 Reputation points
commented 2026-02-12T07:34:43.2833333+00:00
Emma1-N 6,920 Reputation points Microsoft External Staff Moderator
4 answers

How do I fix the windows update function?

I cannot get the windows update function to work. Nothing happens when I click on the "check for updates" button. I tried to run the Windows Update Troubleshooter and it did not work.

Windows for home | Windows 11 | Windows update
asked 2026-02-10T18:21:38.15+00:00
The Reids 0 Reputation points
commented 2026-02-12T07:33:22.4066667+00:00
Emma1-N 6,920 Reputation points Microsoft External Staff Moderator
2 answers

How to fix bugged pop up Microsoft login in/passkey page

Currently, whenever i try to log into or open any microsoft services (microsoft store, xbox app, and more), it spams me with pop up messages asking for my passkey, and I complete that request, and then it immediatly refreshes. It first occurred with my…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-02-11T00:47:25.37+00:00
Drew Maulsby 0 Reputation points
commented 2026-02-12T07:32:23.13+00:00
Emma1-N 6,920 Reputation points Microsoft External Staff Moderator
2 answers

Sound is distorted on laptop when streaming videos with music

For awhile I've been having issues with streaming videos that feature music. It happens on Netflix, Youtube, Disney Plus etc. The sound has this strange distorted drone, and it is present whether I use headphones or not. I tried following advice for…

Windows for home | Other | Devices and drivers
asked 2026-02-10T16:44:34.78+00:00
Remi 0 Reputation points
commented 2026-02-12T07:31:29.6766667+00:00
Emma1-N 6,920 Reputation points Microsoft External Staff Moderator
1 answer

Does embedding Excel Online via Graph API preview endpoint require SharePoint Online license for full toolbar?

We are building a web application that embeds Excel Online workbooks using Microsoft Graph API. Our setup: Azure AD app registration with client credentials flow (app-only authentication) Using the Graph API /driveItem/preview endpoint with viewer:…

Microsoft 365 and Office | SharePoint | Development
asked 2026-02-11T12:51:23.6366667+00:00
Neha Tanwar 0 Reputation points
commented 2026-02-12T07:31:13.3633333+00:00
Kha-N 8,260 Reputation points Microsoft External Staff Moderator
3 answers

How to get a code from authenticator microsoft entra id account?

Hi I cant get a code even though I added my account into the authenticator app, that account is set as Microsoft Entra ID and it is greyish compared to my other accounts which are in white tabs. I wanted to login outlook using my school account but I…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-02-08T13:26:59.14+00:00
May Ng 0 Reputation points
commented 2026-02-12T07:30:13.31+00:00
Tamara-Hu 14,375 Reputation points Microsoft External Staff Moderator
2 answers

Unsuccessful Account Recovery

I am unable to recover my account, I followed the instructions from: https://support.microsoft.com/en-us/account-billing/account-recovery-unsuccessful However after following the instructions and completing the account recovery form, Microsoft system…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-02-11T03:04:29.0866667+00:00
AB 5 Reputation points
commented 2026-02-12T07:29:23.86+00:00
Chloe-V 7,895 Reputation points Microsoft External Staff Moderator
2 answers

count down to date in a powerpoint show

I have a powerpoint show running at a location and I want to create a count down to July 4th, so I need Date, Hours and Minutes. I can run with VBA and perfer it that way because it will run certain slides on certain days. The only thing I can find is…

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2026-01-22T13:14:04.4033333+00:00
Karl Heine 20 Reputation points
commented 2026-02-12T07:28:35.8366667+00:00
Tamara-Hu 14,375 Reputation points Microsoft External Staff Moderator
2 answers

How to fix enabling of virtual machine platform in windows home

I would like to report an issue with my laptop where the Virtual Machine Platform fails to enable. Please find the attached screenshot for a better understanding of the problem. I have already verified that virtualization is enabled in the BIOS. I have…

Windows for home | Windows 11 | Settings
asked 2026-02-06T00:47:16.75+00:00
Patil Charansai reddy 0 Reputation points
commented 2026-02-12T07:28:26.2133333+00:00
Lychee-Ng 19,620 Reputation points Microsoft External Staff Moderator