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I've spent 2 week trying to get IMAP to work on outlook, which has just stopped working..what are Microsoft doing to fix this issue

I've been asking Microsoft help to help fix IMAP issues in my outlook. I've had 2 case number over 2 weeks now but Microsoft are not helping to resolve the issue. I pay for 365 and it's not working properly.... someone please help me!!!!!

Microsoft 365 and Office | Other
asked 2026-02-11T14:47:45.95+00:00
Declan Fallon 0 Reputation points
commented 2026-02-11T16:56:39.5266667+00:00
Bulldog 1,935 Reputation points
1 answer

Why Can't I cancel my subscription with power bi premium user?

Please see the below email I have received from Microsoft saying there will be price increase from 9th February 2026 but I don't want the recurring billing and want to cancel this power bi premium user license. Whenever I login using <removed…

Microsoft 365 and Office | Subscription, account, billing | For business | Android
asked 2026-02-06T04:52:09.1133333+00:00
manpreet kaur 0 Reputation points
edited the question 2026-02-11T16:54:29.53+00:00
Alexandra Tanasescu 0 Reputation points Moderator
2 answers

When i turn on laptop it asks for password before entering bios or startup. But i didn't set any password is there anyway i can reset it

When i turn on hpe laptop it asks for password before entering bios or startup. But i didn't set any password is there anyway i can reset it

Windows for home | Windows 11 | Security and privacy
asked 2026-02-11T15:04:45.85+00:00
rabea mohamed 0 Reputation points
commented 2026-02-11T16:53:27.4166667+00:00
DaveM121 878.4K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

trying to find a countifs fomula its coming up as "0" when should be "2"

Microsoft 365 and Office | Other
asked 2026-02-07T13:57:12.47+00:00
Lee Pakeman 20 Reputation points
commented 2026-02-11T16:51:31.39+00:00
IlirU 2,331 Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

I was charged for Microsoft 365 when I canceled my services

Okay so after days of trying to cancel my subscription to Microsoft 365 I did and took my visa debit off my account and yet i was still charged $234 for a program I don't even use. That was my grocery/medication money , I need this fixed now and…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-12-19T17:08:58.2566667+00:00
Jennifer hance 25 Reputation points
commented 2026-02-11T16:50:31.51+00:00
Mary Jean Wong 0 Reputation points
2 answers

How do I fix the Microsoft Store failed to initialize.

I have been facing this issue for the past week; for some reason, Windows 11 feels glitchy. I can't open the Microsoft Store, and other downloaded apps from the Microsoft Store also seem buggy. I tried reinstalling Windows, but it didn't work. I have…

Windows for home | Windows 11 | Microsoft Store
asked 2025-11-04T12:16:29.6566667+00:00
Hassan Mehmood 5 Reputation points
commented 2026-02-11T16:50:02.7233333+00:00
______ 0 Reputation points
1 answer One of the answers was accepted by the question author.

Receiving SCAM e-mails from MICROSOFT from an AOL e-mail address. What's the deal?

SPAM, stating it is from MICROSOFT, but being sent from an AOL e-mail address. It looks like SPAM to me. Anyone else receiving this type of e-mail?

Microsoft Edge | Other | Windows 11
asked 2026-02-10T20:13:47.0733333+00:00
robert hansen 20 Reputation points
accepted 2026-02-11T16:49:27.08+00:00
robert hansen 20 Reputation points
3 answers

bitlocker key

Laptop has run through system restore and appears to have corrupted, Restarted and is asking for Bitlocker recovery key, please help. (PII Removed) Please also send email to (PII Removed ******@hotmail.com), IT manager and purchaser of the PC.

Windows for home | Windows 11 | Recovery and backup
asked 2026-02-11T16:14:18.1833333+00:00
Samantha Terry 0 Reputation points
answered 2026-02-11T16:49:23.73+00:00
DaveM121 878.4K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Why is Recycle Bin putting items in a network share?

I'm seeing a strange issue on our Entra-joined Windows 11 machines, where we've set a document redirection to a network share (see image #1), but looking at the Recycle Bin properties (image #2), it's sending deleted items to that same network share and…

Windows for business | Windows 365 Enterprise
asked 2026-02-11T15:40:54.5666667+00:00
Chauhan, Nickesh 25 Reputation points
commented 2026-02-11T16:48:48.21+00:00
Chauhan, Nickesh 25 Reputation points
2 answers

ACS WhatsApp – Template approved in Meta but TemplateNotFound (404) when sending message

I am using Azure Communication Services (ACS) WhatsApp channel. The WhatsApp channel is successfully created and connected, and the phone number is active. I have a message template that exists in Meta WhatsApp Manager and is in Approved status. However,…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,662 questions
asked 2026-02-05T07:13:30.77+00:00
Info Omniwish 35 Reputation points
answered 2026-02-11T16:44:31.4033333+00:00
Shree Hima Bindu Maganti 7,420 Reputation points Microsoft External Staff Moderator
1 answer

Why did microsoft override my version

I bought the 24 version of microsoft for my personal computer to use for school. The school uses microsoft 365 for their email and things. Why is it that miscrosoft overrode my version on my laptop to the point where I can't use my version anymore. So,…

Microsoft 365 and Office | To Do | Other
asked 2026-02-11T16:43:41.8166667+00:00
Meinert, Rosemary 0 Reputation points
answered 2026-02-11T16:43:52.27+00:00
Q&A Assist
4 answers

PerfMon fails writing to SQL

Hi All, (Apologies if this is in the wrong place - it's not that easy to find/select a right one!!) I'm using Performance Monitor to collect CPU usage stats from the server. There's no issue writing to a csv file and I have a monitor running…

Windows for business | Windows Server | User experience | Other
SQL Server | Other
SQL Server | Other

Additional SQL Server features and topics not covered by specific categories

14,740 questions
asked 2022-10-13T12:28:39.63+00:00
Paul Cousins 1 Reputation point
answered 2026-02-11T16:42:45.88+00:00
Sebastien_ 0 Reputation points
1 answer One of the answers was accepted by the question author.

Teams site issues - files appearing in the SharePoint version of the site, but not on the Teams app or Teams web version

I have a Team site that yesterday I noticed had no files within. This site has multiple (21) channels, all which should have had multiple files in, and all of which are now empty. When accessing the 'shared' tab (I believe until recently the was labelled…

Microsoft Teams | Microsoft Teams for business | Files | Other
asked 2026-02-11T14:53:52.31+00:00
Kerry McGreavy 20 Reputation points
edited a comment 2026-02-11T16:42:01.17+00:00
Chris Duong 8,740 Reputation points Microsoft External Staff Moderator
4 answers

Windows suddenly deactivated itself after last update...

after the last update (Windows 11 Insider Preview Feature Update (26300.7733)), my desktop suddenly reads Windows 11 Pro Insider Preview / Evaluation copy: Build 26300.ge_prerelease_im.230126-1312. I went to aka.ms/aoh, entered my Installation ID,…

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-02-06T09:35:15.9733333+00:00
Alexandru Chiperi 10 Reputation points
edited the question 2026-02-11T16:41:43.7833333+00:00
Alexandra Tanasescu 0 Reputation points Moderator
6 answers

Driver Power State Failure, unable to solve it

Hi, I have been experiencing a "Driver Power State Failure" recently. My guess is that it starts happening after update (Unsure if it is due to windows update or Lenovo Vantage update). The major problem now is that during normal boot/startup,…

Windows for home | Windows 11 | Performance and system failures
asked 2026-02-03T17:22:35.3933333+00:00
Jun 0 Reputation points
answered 2026-02-11T16:39:38.0566667+00:00
Jun 0 Reputation points
2 answers

Encountered error(s) while parsing pipeline YAML: Job : Environment could not be found. The environment does not exist or has not been authorized for use. Job : Environment could

Encountered error(s) while parsing pipeline YAML: Job : Environment could not be found. The environment does not exist or has not been authorized for use. Job : Environment could not be found. The environment does not exist or has not been authorized for…

Azure DevOps
asked 2026-01-23T14:27:28.41+00:00
tjb 10 Reputation points
commented 2026-02-11T16:39:01.9033333+00:00
Tiago Crizanto 0 Reputation points
2 answers

I am configuring a custom email domain with Azure Email Communication Services, and I’m stuck with SPF and DKIM showing “Not configured” in the Azure portal, even though DNS is correct and publicly resolvable.

Setup Service: Azure Email Communication Service Resource name: tower-dev-email-1 Domain: mail.dev.tower.cloud DNS provider: Azure DNS DNS zone: dev.tower.cloud Domain verification Custom domain mail.dev.tower.cloud is successfully verified using TXT…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,662 questions
asked 2026-01-19T12:09:07.97+00:00
Sravani Putnala 0 Reputation points
edited an answer 2026-02-11T16:36:59.13+00:00
Golla Venkata Pavani 5,235 Reputation points Microsoft External Staff Moderator
6 answers

Activating Windows (R) ServerDataCenter

Activating Windows(R), ServerDatacenter edition (10d661ba-f2e3-445c-8e92-200e1e05e9e1) ... Error: 0xC004C020 The activation server reported that the Multiple Activation Key has exceeded its limit Estou tentando ativr a licença em meu servidor que se…

Windows for business | Windows Server | Devices and deployment | Licensing and activation
asked 2026-02-10T17:54:40.56+00:00
Anderson Camazzola 0 Reputation points
answered 2026-02-11T16:34:38.5066667+00:00
Anderson Camazzola 0 Reputation points
1 answer

I have an issue with the microsoft authenticator login into my rockstar games account

From the start I downloaded microsoft authenticator clicked the x button signed into my account but then after a couple of days I got little bit annoyed with it so I deleted it couple off days later I tried signing in to rockstar games but it needed the…

Microsoft Security | Microsoft Authenticator
asked 2026-02-11T16:33:09.6633333+00:00
Oliver Ashton 0 Reputation points
answered 2026-02-11T16:33:20.4866667+00:00
Q&A Assist
2 answers

My personal account is locked

Hey there. My personal account was locked due to suspected an authorized log in, tried to reset it online and keep getting no enough evidence, this is my account that I use on daily basis, please help to unlock this.

Outlook | Web | Outlook.com | Email
asked 2026-02-11T15:54:15.6+00:00
Nahayo Benjamin Dusenge 5 Reputation points
answered 2026-02-11T16:31:49.38+00:00
Darhyl Amizola 41,740 Reputation points Independent Advisor