A cloud-based identity and access management service for securing user authentication and resource access
Issue with MFA registration
Hi all, There is an issue with conditional access policy and MFA registration. This the sign in logs. When a user tried to sign in, instead of "More information is required" he gets the following error. The problem here is that there is no…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Teams leaving frozen window copy of teams on Mac OS
I'm running Mac OS 26.0.1 (25A362) and teams version 25255.703.3981.5698. Recently since updating Mac OS and teams, teams leaves a screen shot of the teams meeting/session in the background which can't be closed. The teams meeting works fine but it…
Microsoft Teams | Microsoft Teams for business | Teams for Mac
Using Microsoft Teams on macOS, including installation, features, and compatibility
I have a case number, how do I find the status of my existing case?
I have a case number, how do I find the status of my existing case?
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Global admin access
My CSP is refusing to grant customer Global Admin access to my own tenant and is preventing me from switching CSPs
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
AI answer
Classic Outlook has stopped sending and receiving emails
My classic Outlook has stopped sending and receiving emails. It is not an issue with internet connection, and I can get emails on other devices. I am highly suspicious that it has to do with using Microsoft office instead of 365. If I break down and…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
AI answer
Switch User Option missing from Windows Login screen , how we can fix, please help
I have 2 local accounts and 1 administrator account on my laptop. When I created another local account and logged in using it, the administrator and one local account disappeared from the login screen. Please help on this issue and get it resolved…
Windows for home | Windows 11 | Accounts, profiles, and login
ALL Calendar entries deleted after performing a 'Repair Profile' in Outlook
Searching for a solution to this problem - https://learn.microsoft.com/en-us/answers/questions/4674425/emails-not-reflecting-in-outlook-desktop-applicati?orderby=newest&page=1#answersI followed the possible remedies. I chose the Repair Profile option…
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
A problem with the licence
I purchased Microsoft Office 365 (Personal) about 10 years ago, or perhaps even longer. Every year, we run into the problem where the licence expires on its own and can no longer be found on some computers. We use it on several Mac computers. Sometimes…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
outlook is in another language
when I open outlook on my laptop, it's in another language, so I can't troubleshoot within Outlook.
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
AI answer
hello, I need help from someone in Outlook via call or email - I cannot log into my old email address ******@hotmail.com - I tried to recover it but it still didnt work - can someone get in touch with me please? my email is ******@hotmail.co.uk
hello, I need help from someone in Outlook - I cannot log into my old email address ******@hotmail.com - I tried to recover it but it still didnt work - can someone get in touch with me please? my email is ******@hotmail.co.uk & my number is PII
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
need Help getting my email back!!
Hi there, I'm trying to get into my email (******@hotmail.com) I've done all the questionnaire you have asked me to do, but still says you determined that the information is not sufficient for you to validate. So I NEED Help, I need to get into the…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Word not working in cloud
I get a message that says word cloud not available or has a new address.? What do I do ?
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Home Realm Discovery in Entra External
Hi There, I have a issue with the Home realm discovery(HRD) from Entra ID external ciam tenant. When I invite a user from another Azure AD tenant using their email address, the user is able to accept the invitation successfully. However, when the same…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
error code 399287
Buenas tardes el administrador de la cuenta consultores Benitez cambio de celular y perdio el acceso al authenticator necesitamos resolver esta situaciomn
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Creating shared cloud for small bussines
Hello, I am trying to create a shared cloud for a small business. What I want to achieve is some kind of shared cloud storage that everyone in the business can access, download files from, and upload files to. Ideally, it would work like a shared…
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
Exchnage 2016 Topology Discovery Failed
Hello Team, Our Exchange 2016 server encountered an issue and we are unable to receive any emails: I am wondering you could advice what could happened? System: Exchange 2016 VM We can see following issues in the Event Viewer: …
Exchange | Exchange Server | Management
The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.
Windows for business | Windows Server | User experience | Other
how to access the agenda on a teams meeting
everyone else can see the meeting agenda on their invite, but I cant, how can I fix this?
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
Setting up future meetings with participants using Teams calendar or Outlook integration
Not allowed to send emails from out Outlook.com account - How to fix?
I am currently job searching and am replying to quite a few emails each day. Today I got this error message when trying to send an important email to a former boss: To help deter spammers, Outlook.com limits the number of messages that can be sent in…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
change authentification method when authentification app is not working
Hello, my authentification app stopped working, so I have reinstalled it, but now it asks me to check the code on the authentification app to log to my account, if I ask for another method, it asks me again whether to approve in the authentification app…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
From Microsoft or is it a scam?
Was the notice "Your Microsoft storage is almost full" from Microsoft or is it a scam?
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.