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I am unable to login into my exchange email account: received the following Error Message

i am unable to login into my Exchange email error message to follow: UTC Date: 2026-03-18T20:09:05.967Z Client Id: [Moderator note: personal info removed] Session Id: [Moderator note: personal info removed] Client Version: 20260306001.08 BootResult:…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-03-18T20:17:44.4666667+00:00
Gabriel Guardarramas 0 Reputation points
commented 2026-03-19T18:24:00.57+00:00
Alexis-NG 18,065 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

ACCEPTINTING A LICENSE

I WANT TO CHANGE FROM BUSINESS TO PERSONAL LICENSE

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-18T17:03:43.8166667+00:00
Debbie Riley 20 Reputation points
accepted 2026-03-19T18:23:35.9966667+00:00
Debbie Riley 20 Reputation points
1 answer

Incoming emails Undeliverable

Incoming emails are being marked as undeliverable by outlook

Outlook | Web | Outlook.com | Email
asked 2026-03-19T17:48:35.97+00:00
Brenda 0 Reputation points
answered 2026-03-19T18:23:09.3366667+00:00
EmilyS726 256K Reputation points Independent Advisor
2 answers

How do you cancel a business subscription

I have been trying to cancel a business account for several months I am not able to login into the account. I don't remember the password I have tried everything at this point I only know the business name the acct. was created in I'm so exhausted with…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-03-19T17:18:47.74+00:00
sylvia woods 0 Reputation points
answered 2026-03-19T18:22:21.49+00:00
Lia V 8,115 Reputation points Microsoft External Staff Moderator
2 answers

number to call

I would like the phone to call so that I can talk to someone teams

Microsoft Teams | Microsoft Teams Free | Other
asked 2026-03-19T15:33:07.1733333+00:00
Hentges, Shelley R 0 Reputation points
commented 2026-03-19T18:19:07.5733333+00:00
Ruwim.B 6,810 Reputation points Volunteer Moderator
1 answer

download office for education

It says my email is verified and when it takes me to the next page, it just keeps spinning and new loads

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2026-03-18T15:48:05.7966667+00:00
Hannah Newlon 0 Reputation points
commented 2026-03-19T18:17:56.9766667+00:00
Alexis-NG 18,065 Reputation points Microsoft External Staff Moderator
15 answers

No Manage devices button

cannot remove cell phone from devices in control panel windows 11

Windows for home | Windows 11 | Settings
asked 2026-03-15T14:43:13.9833333+00:00
Dick Lewis 0 Reputation points
commented 2026-03-19T18:16:37.41+00:00
Paulo GM 70,635 Reputation points Independent Advisor
2 answers

Not able to sign in using student id on azure.

I tried to login using my student id for the benefits of azure for the students but was not able to do it as I want to fill Microsoft campus ambassador opportunity but was not able to do it then I applied it using my personal id but it failed to…

Azure
Azure

A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.

1,817 questions
asked 2026-03-13T17:47:56.88+00:00
Karishma Bishnoi 0 Reputation points
edited the question 2026-03-19T18:15:05.3466667+00:00
Suchitra Suregaunkar 16,210 Reputation points Microsoft External Staff Moderator
2 answers

email issue - no new mail

one of our email accounts is not receiving new mail since 10/25. It was able to send out emails just not receive. [Moderator note: personal info removed]

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-18T16:06:25.49+00:00
Luis Mahiquez 0 Reputation points
commented 2026-03-19T18:14:24.7033333+00:00
Vy Nguyen 11,410 Reputation points Microsoft External Staff Moderator
2 answers

I get this error when trying to connect to Gmail

All of a sudden Outlook stopped downloading email. I get this error message -

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-03-19T17:39:38.95+00:00
Charise Gentile 5 Reputation points
answered 2026-03-19T18:12:44.5866667+00:00
John Jefferson Doyon 82,225 Reputation points Independent Advisor
1 answer

scamming the elderly out of money using teams to doit

I need to talk to someone about a couple of people scamming my 78 year old mother out of money and keeps asking her for more money and we have the email that they are using and proof of it and now the one person is asking for $117.000 saying that her…

Microsoft Teams | Microsoft Teams Free | Other
asked 2026-03-19T15:29:36.7933333+00:00
Hentges, Shelley R 0 Reputation points
answered 2026-03-19T18:12:05.77+00:00
Jeronimo Fuerte 44,575 Reputation points Independent Advisor
3 answers

Listen to Courses

Is there a way to listen to Microsoft courses as well as reading them? This question is related to the following Learning Path

Community Center | Not monitored
asked 2026-03-19T17:33:28.02+00:00
Michael Lynch 0 Reputation points
answered 2026-03-19T18:10:56.21+00:00
DaveM121 915K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

outlook new version not helpful

i need to know how to revert to my old version of outlook my wife cant use the new one

Outlook | Windows | New Outlook for Windows | For home
asked 2026-03-17T14:40:17.7466667+00:00
Neil Sherin 20 Reputation points
accepted 2026-03-19T18:09:12.01+00:00
Neil Sherin 20 Reputation points
2 answers

We are getting billed for an account that is no longer supported or exsists

We get a monthly invoice for [Moderator note: personal info removed], and this is no longer supported but keep getting billed. I try to view invoice that was sent my email but then says we don't exist. We have been dealing with this since July and are…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-03-19T15:59:25.3133333+00:00
Jackie Livingston 0 Reputation points
commented 2026-03-19T18:08:26.7033333+00:00
Vy Nguyen 11,410 Reputation points Microsoft External Staff Moderator
2 answers

Cannot cancel purchase of projects

Our company moved our tenancy from GoDaddy to Microsoft a number of years ago. We have Business Basic and Business Standard. One manager needs Projects, so I searched for Projects, went through the purchase, not realizing it was being purchased on a…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-03-16T16:03:49.3033333+00:00
Tracy McGowan 0 Reputation points
commented 2026-03-19T18:07:32.67+00:00
Emily T 565 Reputation points Microsoft External Staff Moderator
4 answers

Windows 11 | Computer says i have no internet connection (Wi-Fi and Ethernet), yet i am connected.

Hi! I have an issue with my internet, both Ethernet and Wi-Fi, where it says i'm not connected to internet yet i can browse the web, play online games and other things requiring internet. I am unble to update windows through the windows update tool, i'm…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2024-01-05T11:19:17.0766667+00:00
Jørgen Sandberg 40 Reputation points
commented 2026-03-19T18:05:23.99+00:00
Ruth Rachar 0 Reputation points
2 answers

My email is offline and I can not change it?

How do i get my email back online? I have tried file- settings - change. nothing is working.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-03-18T15:15:50.0466667+00:00
Keith Rowland 0 Reputation points
commented 2026-03-19T18:04:07.7033333+00:00
Alexis-NG 18,065 Reputation points Microsoft External Staff Moderator
2 answers

can't use teams on my mobile device

I have been trying to get into teams on my mobile device now for a week. I keep getting two errors (a misconfiguration error telling me that my old company is trying to get me to log in) and then the 612 remove account alert. I have done everything:…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-03-19T17:00:39.7633333+00:00
Rebekah Reddi 0 Reputation points
answered 2026-03-19T18:01:07.16+00:00
Emily T 565 Reputation points Microsoft External Staff Moderator
0 answers

Locked Out of Azure Portal – Lost Authenticator Code Generator

Hi, I've lost access to my authenticator app and can no longer generate the 2FA codes needed to sign in to the Azure Portal. The account has no resources. It was used purely as a personal sandbox, so I'd like to request that it be deleted so I can create…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-19T17:48:14.47+00:00
Audrius Masiulionis 0 Reputation points
commented 2026-03-19T18:01:06.32+00:00
Rukmini 43,820 Reputation points Microsoft External Staff Moderator
2 answers

billing issues

i have trouble in adding a new payment method

Microsoft 365 and Office | Other
asked 2026-03-19T17:21:58.16+00:00
Jussor of Development 0 Reputation points
answered 2026-03-19T18:01:02.93+00:00
paulr0511 47,460 Reputation points Independent Advisor