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2 answers

I need to revert my authenticator app account back to several days ago..

I accidentally removed an account out of the app and cannot add it back to where the authenticator works again so now do not have access to my email as a small business owner this is catastrophic. Was hoping microsoft could review past settings so I…

Microsoft 365 and Office | Other
asked 2026-01-13T17:48:42.28+00:00
Nicole Jennings 0 Reputation points
answered 2026-01-13T18:43:01.49+00:00
Jeronimo Fuerte 39,260 Reputation points Independent Advisor
4 answers

how do I stop unsolicited hacking and phishing files being shared to my personal Onedrive ?

I am receiving multiple unsolicited shared files in my Onedrive daily and I cannot get any support to block them and to remove the ones already received. These files all look very suspicious of Phishing / Hacking attempts. The only online help is to…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-01-12T21:00:31.2466667+00:00
mark elander 0 Reputation points
answered 2026-01-13T18:41:38.2333333+00:00
mark elander 0 Reputation points
1 answer

MS Access Report ODBC call Failed

I have four reports I run monthly. I can run the queries without issue, but I have a Report built that I need to run from. Now this month I get an ODBC call failed from the Report screen. I am able to run the query by itself but that is no help.

Microsoft 365 and Office | Access | For business | Windows
asked 2026-01-13T17:37:29.5066667+00:00
Lombardi Tammie 0 Reputation points
commented 2026-01-13T18:40:53.06+00:00
Duane Hookom 26,820 Reputation points Volunteer Moderator
2 answers

My microsoft account was stolen my email and phone number was deleted so i can not regain my account I am using a new account to ask this question

My microsoft account was stolen my email and phone number was deleted so i can not regain my account I am using a new account to ask this question Moved from: Microsoft Security | Microsoft Authenticator

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-01-13T07:14:59.9766667+00:00
Mark Morgan 0 Reputation points
answered 2026-01-13T18:38:31.83+00:00
Jeronimo Fuerte 39,260 Reputation points Independent Advisor
0 answers

Endpoints stopped checking with Intune on Dec 9

Endpoints stopped checking with Intune on Dec 9. Nothing is changed. 2 weeks after we rolled out a new wifi key which made things worse. Right now half of my endpoints are non-compliant and about 80% of the whole tenant are not syncing with intune.…

Microsoft Security | Intune | Application management
asked 2026-01-13T17:46:41.07+00:00
Tuguldur Munkhnyam 0 Reputation points
edited the question 2026-01-13T18:37:38.88+00:00
Gérard Oomens 122.6K Reputation points Volunteer Moderator
1 answer

50% of all connections over express route fails

50% of all connections between onprem and Azure via Express Route fails. In Azure we have deployed some Linux VMs to same VNET in which ExpressRoute Gateway exists without any NSGs or UDRs. All resources are deployed in Switzerland North. Express Route…

Azure ExpressRoute
Azure ExpressRoute

An Azure service that provides private connections between Azure datacenters and infrastructure, either on premises or in a colocation environment.

501 questions
asked 2026-01-13T16:00:11.3033333+00:00
Stephan Kaufmann 0 Reputation points
answered 2026-01-13T18:35:04.3866667+00:00
Thanmayi Godithi 9,855 Reputation points Microsoft External Staff Moderator
1 answer

licenses purchased not on account with applications downloaded

Hello, I need technical support regarding the subscription support. I purchased microsoft Office Home 2024 from Costco last week and installed it with the serial numbers l successfully last evening. I spoke with Costco technical support today as the…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-01-13T17:50:19.4366667+00:00
Elaine Pucci 0 Reputation points
answered 2026-01-13T18:32:55.8666667+00:00
Jeronimo Fuerte 39,260 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

System Tray Clock - option missing

ISSUE: show long date format in system tray clock (instead of default short date) PUBLISHED FIX: uncheck the "Show abbreviated time and date" box in /Settings/Date & Time/ and click the down arrow displayed to the right of "Show time…

Windows for home | Windows 11 | Desktop, Start, and personalization | Task Bar
asked 2026-01-13T14:24:51.26+00:00
Christopher - Alabama 20 Reputation points
commented 2026-01-13T18:31:37.7833333+00:00
Christopher - Alabama 20 Reputation points
2 answers

The computer has rebooted from a bugcheck. The bugcheck was: 0x00020001 (0x0000000000000011, 0x0000000000210720, 0x0000000000001005, 0xffffe700010059a0

My laptop has been crashing too often recently, making me lose so much of my work and time. The most recent crash had this error: The computer has rebooted from a bugcheck. The bugcheck was: 0x00020001 (0x0000000000000011, 0x0000000000210720,…

Windows for home | Windows 11 | Performance and system failures
asked 2026-01-13T16:41:50.76+00:00
Mazen Shokair 0 Reputation points
commented 2026-01-13T18:27:30.5566667+00:00
DaveM121 877.4K Reputation points Independent Advisor
3 answers

Install microsoft 2024 and get rid of microsoft 365

Currently have Microsoft 365 and want to replace with the latest Office (2024?)

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-11-27T10:20:47.61+00:00
Jake K 5 Reputation points
answered 2026-01-13T18:23:45.6033333+00:00
Robert Parker 0 Reputation points
1 answer

Office 365 update causes window resizing problems

Immediately after the newest Office 356 update on my Mac, the Outlook window keeps resizing to a smaller window. Please fix your code. Thank you

Microsoft 365 and Office | Other
asked 2026-01-13T18:21:55.3366667+00:00
Just asking 0 Reputation points
answered 2026-01-13T18:22:04.4133333+00:00
Q&A Assist
2 answers

I cannot turn on my camera, it is switched on. It says I dont have a camera connected

I cannot access my camera via teams/camera app. It says I do not have a device connected. How can I turn my camera on? it is already turned on in settings

Windows for home | Windows 11 | Apps
asked 2026-01-13T17:46:51.7333333+00:00
Mallory Clevenger 0 Reputation points
answered 2026-01-13T18:20:58.8366667+00:00
John DeV 163.3K Reputation points Independent Advisor
0 answers

Build 19045.6809 out to Release

Live in Windows Update https://support.microsoft.com/en-us/topic/january-13-2026-kb5073724-os-builds-19045-6809-and-19044-6809-bd960b49-050e-432f-a9d5-2454cb377fed

Windows for home | Windows 10 | Windows update
asked 2026-01-13T18:19:06.38+00:00
CrazyKats 15,585 Reputation points Volunteer Moderator
2 answers

account hacked

My email has been hacked since Saturday. I still cannot receive or send email after changing security.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-01-13T17:45:14.4933333+00:00
MIKI TOMINAGA 0 Reputation points
answered 2026-01-13T18:17:58.29+00:00
Jeronimo Fuerte 39,260 Reputation points Independent Advisor
0 answers

Microsoft January 2026 Security Updates (FYI)

January 2026 Security Updates This release consists of the following 112 Microsoft CVEs: Tag CVE Base Score CVSS Vector Exploitability FAQs? Workarounds? Mitigations? Windows Deployment Services CVE-2026-0386  SQL Server CVE-2026-20803  Windows Hello…

Microsoft Security | Intune | Updates
asked 2026-01-13T18:14:19.7166667+00:00
NICK ADSL UK 25 Reputation points
edited the question 2026-01-13T18:15:46.2466667+00:00
NICK ADSL UK 25 Reputation points
2 answers

Need to be able to receive and send emails from outlook hotmail

I am not receiving emails , last ones in December, I am unable to send emails it says mailbox is full but I have emptied it allplease can someone call me , this has been since December or can you give me contact number

Outlook | Web | Outlook.com | Email
asked 2026-01-13T17:25:19.43+00:00
Sarah Hart 0 Reputation points
answered 2026-01-13T18:15:37.3133333+00:00
Diana Mariz 8,020 Reputation points Independent Advisor
1 answer

I received an error code 403 and cannot sign in to my account

I am not able to sign in to my hotmail account. I immediately get an error message 403 and told to get in touch with microsoft

Microsoft Edge | Other | Windows 11
asked 2026-01-13T18:14:08.5566667+00:00
Holy Trinity Sooke Treasurer 0 Reputation points
answered 2026-01-13T18:14:15.3+00:00
Q&A Assist
0 answers

Azure sign-in issue. Tenant mismatch and broken MFA. I can’t log in to open a ticket.

Azure sign-in issue. Tenant mismatch and broken MFA. I can’t log in to open a ticket.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-13T18:06:25.55+00:00
kaizenco 0 Reputation points
commented 2026-01-13T18:13:46.0833333+00:00
VEMULA SRISAI 13,025 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to replace ownership information in MS 365

Ownership of my 365 subscription comes up as my wife's name and the school board she worked for years ago and when she finally retired from the school system in 2021, the schools deleted her home access to the MS Office license. I just signed up for…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-01-13T18:10:16.9033333+00:00
Richard Tuller 20 Reputation points
accepted 2026-01-13T18:11:41.5+00:00
Richard Tuller 20 Reputation points
4 answers

login to an alternate account

I have tried multiple times to get a login code for my account: ******@outlook.com. I'm positive I have the right password; however, the system prompts for a login code to be sent to my mobile. This is the message that I have got for 2-days…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-01-13T17:28:34.7066667+00:00
Pam Spilsbury 0 Reputation points
answered 2026-01-13T18:11:10.2833333+00:00
Jeronimo Fuerte 39,260 Reputation points Independent Advisor