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I cannot sync an e-mail account to Outlook

I cannot sync an e-mail account to Outlook. I spoke to one of your tech guys who say they would call me back yesterday to resolve the problem. I am still waiting. Thank you. Moved from: Microsoft 365 and Office | Access | For home | Windows

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-03T10:54:00.8566667+00:00
Paul Gaffney 0 Reputation points
commented 2025-12-04T11:29:05.6466667+00:00
Phoebe-N 10,680 Reputation points Microsoft External Staff Moderator
2 answers

How to remove an unknown folder "destroy me" on desktop

Hi have found an unknown folder on my desktop (Windows 11 Pro) that is labelled destroy me. Not recognising this folder I have run several anti-virus and malware scans and these found nothing. I then checked its properties by right clicking before…

Microsoft Security | Microsoft Defender | Other
asked 2025-12-04T11:11:33.1433333+00:00
Roger Wilson 0 Reputation points
answered 2025-12-04T11:27:29.8433333+00:00
Roger Wilson 0 Reputation points
1 answer

How to locate product key for shared Microsoft 365 Family subscription?

I shared my Microsoft 365 Family plan for Microsoft products and the person logged off and it will not let her log back in without the activation key. Where can you find it? She has logged into her Microsoft account and her computer is listed but the…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2025-12-03T21:34:59.4533333+00:00
Wendy R 0 Reputation points
answered 2025-12-04T11:26:14.4633333+00:00
Kai-H 19,135 Reputation points Microsoft External Staff Moderator
1 answer

No sound after i unplugged speakers and plugged in again

i used to have sound but when i took off speakers and plugged them in again the sound was no longer there. it used to be fine. i have taken screen shots of msinfo32ScreenHunter 1229.png ii have added two screenshots as my monitor is not big enough…

Windows for home | Windows 11 | Settings
asked 2025-12-04T10:47:42.62+00:00
Rashida Jiwa 0 Reputation points
answered 2025-12-04T11:26:01.21+00:00
Estrella721 39,765 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How to properly handle anti-meridian (International Date Line) crossings in Azure Maps route visualization?

Background I'm developing a shipping route visualization application using Azure Maps SDK 3.6.1 and encountering issues with routes that cross the International Date Line (±180° longitude). Unlike Google Maps and Bing Maps, Azure Maps doesn't…

Azure Maps
Azure Maps

An Azure service that provides geospatial APIs to add maps, spatial analytics, and mobility solutions to apps.

925 questions
asked 2025-08-14T08:18:30.5533333+00:00
Pranav Bilurkar 20 Reputation points
commented 2025-12-04T11:24:11.7233333+00:00
Sneha Prabhu 40 Reputation points
2 answers

Azure Durable Function Doesn't allow me to move its references into another Project C#

Hi I am building a project using Azure Functions and I want to refactor the apps and more all the Package References into another project so: <ItemGroup> <FrameworkReference Include="Microsoft.AspNetCore.App" /> …

Azure Functions
Azure Functions

An Azure service that provides an event-driven serverless compute platform.

6,480 questions
asked 2025-11-20T21:22:01.9+00:00
EnenDaveyBoy 71 Reputation points
commented 2025-12-04T11:23:49.9366667+00:00
Rakesh Mishra 9,680 Reputation points Microsoft External Staff Moderator
3 answers

Fonction remplacer CTRLH sur Powerpoint ne fonctionne plus

Bonjour, Depuis quelques mois la fonction remplacer CTRLH sur Powerpoint ne fonctionne plus. Il trouve bien les mots / morceaux de phrase à remplacer. Mais il efface juste le texte initial et le remplace par rien Pouvez vous m'aider ?

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2025-12-02T13:57:40.2666667+00:00
Anne 0 Reputation points
commented 2025-12-04T11:20:35.61+00:00
Rin-L 21,270 Reputation points Microsoft External Staff Moderator
2 answers

BitLocker Lock SSD NVE me m.2

We are facing an issue with an HP Omni 16 laptop where we installed a new M.2 hard drive. After adding the drive and booting up, the system required us to enable Secure Boot. Once we did that, we ran into a complication where we needed to rejoin the user…

Windows for business | Windows 365 Business
asked 2025-12-04T10:39:39.46+00:00
Mohamed Zaghloul 0 Reputation points
answered 2025-12-04T11:17:01.04+00:00
Harry Phan 21,825 Reputation points Independent Advisor
1 answer

Bitlocker Recovery Screen Pops Up (No Recovery key in microsoft account)

Hi We have a Win11 Enterprise. We changed SecureBoot settings. Now Bitlocker Recovery screen pops up and we are unable to bypass the same. The microsoft account does not show any recovery key. This is a 1 use single laptop belonging to myself…

Windows for business | Windows 365 Enterprise
asked 2025-12-04T10:12:40.92+00:00
Sucharit Dutta 0 Reputation points
commented 2025-12-04T11:12:04.4766667+00:00
Harry Phan 21,825 Reputation points Independent Advisor
1 answer

Not getting Codes to my microsoft authenticator app

Not getting Codes to my microsoft authenticator app moved from "Microsoft 365 and Office | SharePoint | Development"

Microsoft Security | Microsoft Authenticator
asked 2025-12-04T10:45:37.54+00:00
Roshan Ali 0 Reputation points
edited the question 2025-12-04T11:10:30.57+00:00
Jack-Bu 6,770 Reputation points Microsoft External Staff Moderator
2 answers

Reinstalled Azure NPS MFA Extension to update certificate, now does not run at all.

MFA Extension had an expired certificate, tried to use existing installation, but would not renew certificate, since it was an older version of the software. First - just ran installer, and script again - no luck Second - fully uninstalled, cleaned…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-10-02T15:39:51.05+00:00
Roger T. Heiniluoma 10 Reputation points
answered 2025-12-04T11:10:25.9066667+00:00
Markus Quirmbach 6 Reputation points
2 answers

How to resize my prod B series VM to the new gen B series VM due the retirement of t he B2ms type

I need help migrating or resizing my B-family Standard B2ms production VM (2 vCPUs and 8 GB of memory). I need help determining the equivalent in the new authorized machines and whether it is necessary to increase the quota. I also need assistance with…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,175 questions
asked 2025-11-14T20:44:27.6266667+00:00
Carlos Alvarez 0 Reputation points
edited a comment 2025-12-04T11:07:18.1+00:00
Hemalatha 14,280 Reputation points Microsoft External Staff Moderator
1 answer

Databricks multinode clusters on one subscription cannot perform any Spark operations (executors lost, quota errors, infinite waits)

We are experiencing a critical issue on a single Azure subscription where Databricks multinode clusters are unable to run any Spark operations such as display() or count() on external tables. The same workloads, configurations, and external locations…

Azure Databricks
Azure Databricks

An Apache Spark-based analytics platform optimized for Azure.

2,961 questions
asked 2025-12-04T08:55:50.9766667+00:00
Bartosz Wilmowicz 0 Reputation points
answered 2025-12-04T11:04:59.7266667+00:00
Manoj Kumar Boyini 16,730 Reputation points Microsoft External Staff Moderator
2 answers

How to edit powerpoint on my new MacBook pro

I bought a new MacBook Pro and have Microsoft 365. However I cant edit the presentations. I have not tried Excell yet but assume it might be the same. can you help me use My office 365 on my new Mac.

Microsoft 365 and Office | PowerPoint | For home | MacOS
asked 2025-12-04T10:27:30.5733333+00:00
Lucy Comparelli 0 Reputation points
answered 2025-12-04T11:03:18.37+00:00
John Jefferson Doyon 73,205 Reputation points Independent Advisor
2 answers

I'm using ASP.net signalR. Windows application .Net

After the client's network disconnects, the SignalR connection persists, but the client does not receive notifications. We make a request to the server, and the server responds, but the client still does not receive notifications even when a new request…

Windows development | Windows App SDK
asked 2025-11-26T16:17:34.7533333+00:00
Pavithra 0 Reputation points
commented 2025-12-04T11:00:11.88+00:00
Anonymous
2 answers

AppInstaller crashes on Windows10 operation system when searching for updates automatically.

I have an UWP application which is stored in a blob storage of Azure. For the updates my .appInstaller file is responsible. Since I've updated my app's Target Platform version to 10.0.26100.0 and updated UWP related packages, the appinstaller fails when…

Windows development | Windows App SDK
asked 2025-11-24T11:12:41.79+00:00
Tam Bi 0 Reputation points
commented 2025-12-04T10:58:36.1366667+00:00
Anonymous
3 answers

When a changed phones i was logged out from my authenticor app and now I cant acess my other account. Im kogged out from booth my new and my old phone. How do I solve this?

My phone broke so I had to leave to service. Therefore I switched phone but forgot to log in to the authenticor app. Now Im out from the app and can’t log in on my email Moved from: Microsoft 365 and Office | Access | For business | Other

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-12-02T09:24:29.1866667+00:00
Olof Silvander 0 Reputation points
edited a comment 2025-12-04T10:57:09.9266667+00:00
Rin-L 21,270 Reputation points Microsoft External Staff Moderator
2 answers

how to get the special process GPU usage with the PDH API

Hello all I want to get the special process GPU usage, how could I conbine the counter path. I have tried the "\GPU Engine(%s#%d)\Utilization Percentage", %s is the process name, the %d is the process id or instance index. but all of these…

Windows development | Windows API - Win32
asked 2025-12-01T03:28:27.0666667+00:00
Chief Guo 21 Reputation points
commented 2025-12-04T10:55:55.6966667+00:00
Danny Nguyen (WICLOUD CORPORATION) 7,105 Reputation points Microsoft External Staff Moderator
3 answers

HTTPS Reverse Proxy on IIS 10 – External Access Fails (Timeout) Although Local Requests Work

Hello everyone, I’m currently facing an issue with an IIS 10 reverse proxy configuration on Windows Server, and I would really appreciate your guidance. Environment Windows Server IIS 10 Application Request Routing (ARR) + URL Rewrite enabled Backend…

Developer technologies | ASP.NET Core | Other
asked 2025-11-22T19:58:42.7433333+00:00
Cenk 1,051 Reputation points
commented 2025-12-04T10:55:54.5933333+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

MSFT E0100XZNJ3 £11.50 charged to my credit card and unsure to what it relates

The following has been charged to my credit card: MSFT E0100XZNJ3 £11.50 and I would like to find out what it relates to. I have tried to call MicroSoft but finding it very difficult to speak to an actual person. Does anyone know what the deduction…

Microsoft 365 and Office | Other
asked 2025-12-04T10:13:37.4666667+00:00
Jane Price 20 Reputation points
commented 2025-12-04T10:55:14.0266667+00:00
Jane Price 20 Reputation points