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1 answer One of the answers was accepted by the question author.

purchasing Exchange 2019 Extended Security Update

hello Microsoft Team , i wanted to know , how can we purchase the ESU for our Exchange 2019 ? As i see that on Microsoft site , we should contact with Microsoft . could you please tell and help me , how can we buy ESU for our Exchange 2019 ? thanks

Exchange | Licensing
Exchange | Licensing

The framework for legally deploying and using Microsoft Exchange Server or Exchange Online, based on server and client access models.

99 questions
asked 2025-10-13T14:27:52.6666667+00:00
Pooya Mofrad (Admin) 145 Reputation points
accepted 2025-10-14T14:24:43.4433333+00:00
Pooya Mofrad (Admin) 145 Reputation points
1 answer

Upgrading to Windows 11 Caused Blue Screens and System Crashes

I tried upgrading my PC to Windows 11 (version 24H2), but the installation often failed and caused the system to crash. When the upgrade did go through, Windows 11 didn’t handle it well at all, I kept getting constant blue screens, even after updating…

Windows for home | Windows 11 | Install and upgrade
asked 2025-10-13T20:15:03.8466667+00:00
Mariana Sá 0 Reputation points
commented 2025-10-14T14:24:30.1633333+00:00
Mariana Sá 0 Reputation points
1 answer

This message could not be sent. You do not have the permission to send the message on behalf of the specified user.

This message could not be sent. You do not have the permission to send the message on behalf of the specified user.

Microsoft 365 and Office | Other
asked 2025-09-19T01:02:47.3866667+00:00
Fahad Alreshaid 5 Reputation points
commented 2025-10-14T14:23:48.02+00:00
Penny 0 Reputation points
1 answer

How can you stop using B2B signup flow with one-time email passcodes and force user/pass

1. Email One-Time Passcode (OTP) Cannot Be Disabled: Azure AD is enforcing email OTP authentication for our external identity users with no apparent way to disable this and allow traditional password authentication. We have reviewed authentication…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2025-10-10T20:51:14.4166667+00:00
David Finkelstein 5 Reputation points
commented 2025-10-14T14:22:39.4766667+00:00
David Finkelstein 5 Reputation points
2 answers

ICS Calendars no longer subscribe show events.

I'm trying to subscribe to an ICS calendar in Outlook (I've tried OWA and Outlook application), each time it tells me the subscription is successfull and then it appears in my "other calendars", but when I click to view the Calendar, no events…

Outlook | Web | Outlook.com | Calendar
asked 2025-10-14T09:48:19.27+00:00
Sam Fern 0 Reputation points
answered 2025-10-14T14:18:13.0066667+00:00
Anonymous
1 answer

i am getting this error, An "error call auditIfNotExists" in an Azure Activity Log typically indicates that an Azure Policy

I was able to set up everything in Azure Microsoft Azure activity Logs.

Azure Health Data Services
Azure Health Data Services

An Azure offering that provides a suite of purpose-built technologies for protected health information in the cloud.

219 questions
asked 2025-10-09T16:30:22.72+00:00
Andrew Geriane 0 Reputation points
answered 2025-10-14T14:16:57.7966667+00:00
Anonymous
0 answers

Unable to access admin account due to MFA device unrecoverable

Due to my phone not recovering my Authenticator backup I am unable to access my Authenticator and I've set up a new one on my current device. However, access to an admin account is only possible with either a push message or a code from the…

Microsoft Security | Microsoft Authenticator
asked 2025-10-08T14:29:39.63+00:00
Jelle Welker 0 Reputation points
commented 2025-10-14T14:13:24.8266667+00:00
Jelle Welker 0 Reputation points
2 answers

how to set up shortcut to execute a program

I want to set up a shortcut to execute a program. I want to pin it to the Taskbar. The program is shown in Control Panel Programs and Features. I realize that this is a relatively simple procedure, but for this particular program it has been a problem.…

Windows for home | Windows 10 | Files, folders, and storage
asked 2025-10-14T00:38:49.0633333+00:00
Phillip Richcreek 710 Reputation points
commented 2025-10-14T14:12:34.39+00:00
EmilyS726 238.7K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Password change and Authenticator doesn't work

A user was prompted to change his password by our domain. No problem until he tried to start Outlook. It prompted him to login again and is waiting for the # to be input into Authenticator. Authenticator doesn't work because his password is changed. This…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-10-13T15:52:00.5833333+00:00
Scott Miller 30 Reputation points
commented 2025-10-14T14:09:02.3+00:00
Scott Miller 30 Reputation points
1 answer

I am unable to install Hindi (Latin) as input and proofing language

I am unable to install Hindi(latin) as input and proofing language. The system shows "proofing available" but it does not get converted to "Proofing Installed".

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-10-14T13:55:34.0766667+00:00
Raj Kumar Kapoor 0 Reputation points
answered 2025-10-14T14:07:36.3966667+00:00
Stefan Blom 342.2K Reputation points MVP Volunteer Moderator
1 answer

How do i get windows 10 ESU

I do not understand where to go to get this. I want to install windoews 10 esu I have no idea where to start

Windows for home | Windows 10 | Extended Security Update (ESU)
asked 2025-10-14T14:04:47.7266667+00:00
Michael Castellow 15 Reputation points
commented 2025-10-14T14:06:52.2066667+00:00
Michael Castellow 15 Reputation points
1 answer One of the answers was accepted by the question author.

Windows Hello Face Recognition Fails

Windows Hello face recognition stopped working on Surface and compatible laptops after the latest update. Re-enrolling the face data doesn’t fix it. Users are locked out or forced to use passwords

Windows for business | Windows Server | Devices and deployment | Configure application groups
asked 2025-10-14T13:49:58.6766667+00:00
Quantix Group 80 Reputation points
accepted 2025-10-14T14:05:50.4833333+00:00
Quantix Group 80 Reputation points
1 answer

I cannot open a Power Point file in a shared network file, which I could before.

I cannot open a Power Point file in a shared network file, which I could before. I have tried to open it in Safe Mode which did not work. I had opened properties for the file but there is no option in Security to Unblock. I tried to open file on another…

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2025-10-08T10:09:21.6833333+00:00
Byrne, Aidan (HCL) 0 Reputation points
commented 2025-10-14T14:04:59.8333333+00:00
Anonymous
2 answers

im trying to get a call back to speak to someone in person about my account and charge i did not authorize

i received a charge on my account that i did not authorize and i do not use this product and i need a refund and cancel whatever subscription i have. this was supposed to have been cancelled a long time ago. a charge of $109.49 needs to be refunded back…

Microsoft 365 and Office | Other
asked 2025-10-14T13:22:10.6133333+00:00
renee 0 Reputation points
answered 2025-10-14T14:04:58.17+00:00
Stefan Blom 342.2K Reputation points MVP Volunteer Moderator
1 answer

outlook default

i've tried several times to make outlook my default email client but keep getting this pop up every time i log on (see screenshot attachment)  JImmy

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-10-11T06:20:23.6066667+00:00
Jimmy Bland 0 Reputation points
commented 2025-10-14T13:58:50.78+00:00
Gabe Bratton 836 Reputation points Microsoft Employee Moderator
1 answer One of the answers was accepted by the question author.

My Microsoft 365 Developer Tenant has expired and I am unable to reactivate it

Could you please help me to reactivate my Microsoft 365 Developer subscription? Regards, <Remove PII>

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2025-10-10T14:52:32.4233333+00:00
ARUN IYER 25 Reputation points
edited an answer 2025-10-14T13:55:44.53+00:00
Michelle-N 17,290 Reputation points Microsoft External Staff Moderator
2 answers

How to clean in between of Microsoft Surface Studio 2 Laptop keyboard

Hi guys, I have an Laptop Surface Studio 2 and accidentally spilled some soda on the keyboard. It wasn't much some drops thats it. However, the key 3 and 4 have problem tipping and just feels awful now. I tried to brush gently in between. It did not…

Surface | Surface Studio | Performance and maintenance
asked 2025-10-14T09:33:34.1966667+00:00
Antonio Leone 0 Reputation points
answered 2025-10-14T13:54:50.37+00:00
Barb Bowman 80,795 Reputation points MVP Volunteer Moderator
1 answer

I can't get the esu because I have win 10 enterprise

a longtime ago I upgraded to win 10 from win 7 via the free upgrade thing. now I can't get the esu oprobably because I have win 10 enterprise how do I get the ESU? I am not a commercial user. I get the, judging from my online search, now infamous…

Windows for home | Windows 10 | Windows update
asked 2025-10-14T11:17:24.8266667+00:00
H meul 0 Reputation points
commented 2025-10-14T13:50:47.6066667+00:00
DaveM121 888.6K Reputation points Independent Advisor
0 answers

how to add a phone number to verify hotmail account?

Microsoft is not letting me add my phone number to verify my hotmail account. I get the message "We don't support that country code" from Microsoft when I put the number. Country code and number are correct and in correct format. How can I fix…

Microsoft Security | Microsoft Authenticator
asked 2025-10-14T13:47:52+00:00
Lushly Pools 0 Reputation points
1 answer One of the answers was accepted by the question author.

BitLocker Recovery Prompts After Reboot

Some laptops are prompting for BitLocker recovery keys after rebooting post-update. TPM settings haven’t changed. This is disrupting users and increasing support load

Windows for business | Windows Server | Devices and deployment | Configure application groups
asked 2025-10-14T10:49:04.6033333+00:00
Quantix Group 80 Reputation points
accepted 2025-10-14T13:47:41.13+00:00
Quantix Group 80 Reputation points