1,811,139 questions

Sort by: Updated
2 answers

My current PC doesnt meet the requirements to upgrade to windows 11

My PC is very old now I was just planning on using it until i felt like it really couldnt run anymore. I could tell newer games were getting harder to run on it and overall the whole thing just feels slower at this point so I knew I needed an upgrade…

Windows for home | Windows 11 | Windows update
asked 2025-10-02T14:33:21.49+00:00
Jimmy Garcia 0 Reputation points
answered 2025-10-02T17:25:04.4866667+00:00
Airbus A350 7,375 Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Problem activating W11 Pro with digital W10 Pro license after hardware update (motherbord etc.)

I have a legal W10 Pro license connected to my MS-account as checked before upgrade. After a hardware upgrade needed for W11 I upgrade to W11 Pro successfully. Only activation of W11 Pro is not possible. Microsoft says the license is not available,…

Windows for home | Windows 11 | Licensing and activation
asked 2025-10-02T15:53:57.2933333+00:00
Metten 20 Reputation points
answered 2025-10-02T17:18:49.7233333+00:00
Metten 20 Reputation points
1 answer

Přestala fungovat služba Windows Spotlight na zamykací obrazovce

Po marných pokuse o poslední aktualizaci 2025-09 Kumulativní aktualizace (Preview) pro Windows 11 Version 24H2 pro systémy založené na platformě x64 (KB5065789) (26100.6725), který stále končil s chybou jsem zkusil opravit problémy se službou Windows…

Windows for home | Windows 11 | Windows update
asked 2025-10-02T14:37:29.8+00:00
Milan Pavlík 60 Reputation points
answered 2025-10-02T17:16:52.76+00:00
Virginia M 41,015 Reputation points Independent Advisor
0 answers

Blog Update for Dev & Beta Builds

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2025-10-02T17:14:42.47+00:00
CrazyKats 15,775 Reputation points Volunteer Moderator
1 answer

Lost Authenticator access. Not able to access any accounts. Microsoft Entra ID issue.

I lost access to my authenticator app on my phone and now I can not log into my MS account. It is not giving me the option for a password only, email code, text code. Only authenticator which I can no longer use. How do I get this resolved?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-02-19T18:44:52.2233333+00:00
Jared Eakle 20 Reputation points
commented 2025-10-02T17:12:34.84+00:00
Bernardo Sunderhus 0 Reputation points
1 answer

Product code to uninstall app

How do I find a product code for an app that will not allow me to uninstall as an administrator?

Windows for home | Other | Apps
asked 2025-10-02T15:25:56.44+00:00
Andrew Kritzer 0 Reputation points
answered 2025-10-02T17:10:59.1566667+00:00
Virginia M 41,015 Reputation points Independent Advisor
2 answers

How to fix your screen size

My computer will randomly enlarge my screen and I dont know how to get it back to regular size. last time I did update drivers and that worked but I can't figure it out this time

Windows for home | Other | Performance and system failures
asked 2025-10-02T11:48:50.4366667+00:00
Samuel Humphrey 0 Reputation points
answered 2025-10-02T17:10:37.2966667+00:00
DaveM121 885.5K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

A Windows 11 update installed today (Oct 1) and now the Start menu does not work. How do I fix?

I was prompted today (Oct 1, 2025) to install a Windows Update and I did that. After the installation the Start Menu does not work. The following attempts at a solution have all failed: Restart Windows Explorer sfc /scannow DISM Restore Health I…

Windows for home | Windows 11 | Windows update
asked 2025-10-01T21:04:13.6533333+00:00
Jim Lemonds 20 Reputation points
commented 2025-10-02T17:09:28.57+00:00
Jim Lemonds 20 Reputation points
1 answer

Passwordless login to Windows 11 using FIDO2 USB key?

How can I log in to a Windows 11 laptop with the FIDO2 USB key? Do I configure it from the below, or does this only work for Application that requires authentication only ?

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles
asked 2025-10-02T05:18:39.94+00:00
EnterpriseArchitect 6,386 Reputation points
commented 2025-10-02T17:02:27.6466667+00:00
Chen Tran 10,315 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Need help transferring transcript to current account (locked out of old one)

Greetings, I am not entirely sure where to turn to at this point - I attempted to merge my old Learn profile (which was previously associated with an old work email address that I no longer have physical access to) to my current, personal Learn account.…

Community Center | Not monitored
asked 2025-10-02T15:35:26.5866667+00:00
Shane von Holdt 20 Reputation points
accepted 2025-10-02T16:59:52.01+00:00
Shane von Holdt 20 Reputation points
1 answer

Can you guys help me stop double deductions?

I initially purchased Microsoft 365 business which I was paying my bills monthly. I later changed it Microsoft 365 personal which I am paying yearly but Microsoft continue to do monthly deductions on my bank accounts for about 2 years now. It means I am…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-10-02T16:24:17.9166667+00:00
Mathias Owusu 0 Reputation points
answered 2025-10-02T16:59:08.8366667+00:00
EmilyS726 236.5K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

The text underline in my Excel spreadsheet (not the cell outline) isn't very visible.......

Is there a way to make the underline thicker or clearer, without also changing the text (e.g., not making the text bold).

Microsoft 365 and Office | Excel | For home | Windows
asked 2025-10-01T16:03:53.71+00:00
Richard Tillman 260 Reputation points
accepted 2025-10-02T16:58:32.5066667+00:00
Richard Tillman 260 Reputation points
16 answers

“Battery Limit” removed from UEFI, but now only charges up to 50%

“Battery Limit” mode has been removed from the UEFI on my Surface Pro (11th edition) and it still only charges up to 50 %. It seems last week there was an update (firmware update?) and the system still seems to be enforcing the 50 % limit automatically…

Surface | Surface Pro | Power and battery
asked 2025-08-09T05:16:07.6366667+00:00
Philippe 235 Reputation points
commented 2025-10-02T16:51:49.29+00:00
RO'D 5 Reputation points
1 answer

Why is Microsoft Store not working after installing Office 365 Personal?

Microsoft Store does not work on my PC after installing Office 365 Personal

Windows for home | Other | Apps
asked 2025-10-02T16:15:06.4966667+00:00
I Pacheco 0 Reputation points
answered 2025-10-02T16:50:59.7933333+00:00
John DeV 164.4K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

External Drivers, access Denied, contacting Microsoft support with no success for days

My external drivers are no longer accessible on my Surface Studio laptop. I have tried to contact Microsoft for days without success. I get 504 error see below. What is the way to contact Microsoft Support by chat for eirther Windows or Surface. Nothing…

Surface | Surface Laptop | USB-C
asked 2025-10-02T15:39:04.49+00:00
jorge beroiz 20 Reputation points
answered 2025-10-02T16:49:49.73+00:00
Anonymous
2 answers

Can’t access family calendar

My wife accidentally removed me from the family safety application (when trying to change my admin rights), so I lost access to the family calendar. When she added me again, I am not able to see the family calendar. She shares it with me but only her…

Outlook | Web | Outlook.com | Calendar
asked 2025-09-30T06:16:41.2033333+00:00
Matt H 0 Reputation points
answered 2025-10-02T16:49:03.2933333+00:00
Arlene D 36,070 Reputation points Independent Advisor
1 answer

My free trial will expire in a couple of days. A Microsoft agent asked me to call to switch the subscription to a college student status

Hello, I signed up for a free trial on September 9th. I did that with an agent. I explained to him at that time I am a university student and I need a student subscription. He told me to call Microsoft prior to the end of the one month subscription so…

Microsoft 365 and Office | Other
asked 2025-10-02T16:14:24.93+00:00
Fantzy Lacombe 0 Reputation points
answered 2025-10-02T16:47:53.5633333+00:00
John Jefferson Doyon 72,030 Reputation points Independent Advisor
0 answers

We have lost our membership

We seem to have lost our partner membership. Would like to be contacted for assistanace, so that we can continue our development of our solution

Microsoft Partner Center | Other
asked 2025-10-02T12:31:48.31+00:00
Jkrog 0 Reputation points
edited the question 2025-10-02T16:47:05.1166667+00:00
Gérard Oomens 123.1K Reputation points Volunteer Moderator
2 answers

Why is it so hard to get any help with a simple password reset.

I mean I have an alternative email address and a phone to do the reset but some how I cannot get it done. It has been almost a week to get a simple password reset.

Outlook | Windows | New Outlook for Windows | For home
asked 2025-09-30T02:03:57.58+00:00
Jason Luong 0 Reputation points
commented 2025-10-02T16:46:57.18+00:00
Jeronimo Fuerte 39,850 Reputation points Independent Advisor
1 answer

Windows 11 update failing - error code 0x000004E5 Multiple SIDs are associated with a single user profile

I've tried multiple times now to run the Windows 11 update using the assistant. The first 2 or 3 times got so far through the initial stages before shutting down - I realised eventually that I wasn't running it as administrator. Twice since then I've run…

Windows for home | Windows 10 | Install and upgrade
asked 2025-09-29T21:22:54.1666667+00:00
James 0 Reputation points
commented 2025-10-02T16:44:31.7833333+00:00
Jeronimo Fuerte 39,850 Reputation points Independent Advisor